Program Director Clinical Operations

Childrens Health; Dallas (TX); Remote; USD 90,000 - 130,000; Full time

Job summary

A leading children's health organization seeks a Program Director of Clinical Operations to oversee clinical services and enhance patient care. This remote position requires significant RN experience, especially in pediatric care, providing leadership to improve operational efficiency and quality of care across clinics.

Benefits

Employee medical plan premiums covered after 3 years

4%-10% employee savings plan match

Paid Parental Leave (up to 12 weeks)

Caregiver Leave

Adoption and surrogacy reimbursement

Qualifications

• Minimum 8 years’ direct patient care RN experience.
• Minimum 2 years’ experience in pediatric healthcare setting.
• TX RN license and AHA BLS required.

Responsibilities

• Evaluate clinical practices and workflow processes.
• Consult with clients to improve clinical workflows.
• Guide development of patient education programs.

Skills

Clinical Evaluation

Workflow Efficiency

Patient Education

Education

Bachelor of Science in Nursing

Graduate or advanced degree

Job description

Job Title: Program Director Clinical Operations

Department: DPMSC

Location: Dallas, TX

Job Type: remote home office, will travel regularly to multispecialty clinics throughout DFW

Why Children’s Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:
The Program Director of Clinical Operations – Physician Corporations provides guidance and direction for current and prospective clinical services across the physician service corporations, including potential clinical enhancements and workflow efficiencies; assesses clinical services for complexity of care tasks and provides guidance related to appropriate role assignment to ensure a consistent and high level of quality care; develops/revises policies, clinical practice guidelines and quick reference guides for clinical services within the physician organizations; consults and serves as liaison for clinical documentation enhancements with EPIC build team; guides the development of patient education programs and materials for physician corporation practices; assists in development of new clinical services offered within physician corporation practices.

Responsibilities:
* Evaluates practices through focused sessions with and observations of clinical staff to determine workflow processes, allocation of duties and opportunities for enhanced efficiencies and enhanced quality.
* Evaluates proposed new clinical services in existing practices to assist in determining appropriate roles, policy/procedure requirements; collaborate with clinical education to identify appropriate training requirements and competency validation elements for new services
* Consults with clients and partners to gain understanding of current clinical practice workflows and recommends improvements to clinical/operational workflows that have an impact on patient care, balancing efficiencies with quality; assists in developing solutions for patient care related issues; uses critical thinking to create appropriate policies/procedures and/or guidelines for new processes
* Identifies opportunities for clinical enhancements of EMR system to improve workflows and efficiencies for clinicians; serves as liaison with EMR build teams to realize completion of enhancements
* Provides guidance and expertise in development of patient education programs and materials specific to the appropriate clinical specialty

How You’ll Be Successful:

Required Experience:

Minimum 8 years’ direct patient care RN experience in a variety of patient care settings
Minimum 2 years’ direct patient care RN experience in a pediatric healthcare setting

Preferred Experience:

Minimum 2 years’ Ambulatory practice setting (direct patient care and/or management experience)

Education:
Required: Bachelor of Science in Nursing
Preferred: Graduate or advanced degree

Licenses & Certifications:
TX RN license required

AHA BLS required

PACES within 180 days required

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care for You:

· Employee portion of medical plan premiums are covered after 3 years.

· 4%-10% employee savings plan match based on tenure

· Paid Parental Leave (up to 12 weeks)

· Caregiver Leave

· Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.