Program Director

Kaleidoscope Family Solutions, Inc.; Springfield (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Kaleidoscope Family Solutions, Inc. is seeking a Program Director for our Western Massachusetts region. The role leads a team, drives growth, and ensures high-quality in-home and community services for individuals with disabilities.

The position is temporary and requires strong supervisory experience in mental health/ID/DD fields; Bachelor's degree is required. Expect travel up to 30% and active involvement in policy adherence and service delivery.

Qualifications

• Minimum bachelor’s degree required.
• Three years of supervisory experience in mental health/developmental/disabilities fields.

Responsibilities

• Oversee and manage business in Western MA.
• Drive business growth and achieve financial and operational goals.
• Supervise assigned staff with leadership and policy implementation.
• Direct staff activities including hiring, training, motivation, discipline, and scheduling.
• Evaluate staff effectiveness and conduct performance reviews.
• Ensure market penetration and office performance goals are met.
• Travel up to 30% as required.

Skills

Staff supervision

Leadership

Travel up to 30%

Education

Bachelor's Degree

Job description

Location: Springfield, MA 01109

Date Posted: 11/04/2026

Category: Case Management

Education: Bachelor's Degree

Come create a colorful difference with Kaleidoscope Family Solutions
Kaleidoscope Family Solutions, Inc. is a privately owned, Medicaid-approved agency. We have been providing quality services to individuals with disabilities since 2004. Since our inception, KFS has focused on in-home and in-community services that promote the healthy development of children, adults and families through one-on-one behavioral, educational, and daily-living supports.

Summary of Responsibilities

• " Oversee and manage business in Western MA"
• " Drive business growth"
• " Supervise assigned staff by providing leadership to maximize department efficiency by administering company policies and procedures"
• " Direct activities of staff (hire, train, motivate, discipline, address complaints, and resolve problems, leaves, work schedules and assignments, recommend termination as necessary, etc.) while maintaining employee relations"
• " Evaluate effectiveness of staff: recommend and implement necessary changes, performing personnel reviews and documenting disciplinary and performance related counseling and coaching"
• " Responsible for meeting all financial and operational goals for the office or team by maximizing market penetration"
• " Must be comfortable with up to 30% travel"

Required Education and Experience

• " Minimum of a Bachelor's Degree"
• " Minimum of three (3) years supervisory experience in the field of mental health/developmental/intellectual disabilities"

Kaleidoscope Family Solutions (KFS) is an Equal Employment Opportunity (EEO) employer

Title: Program Director
Class: Case Manager
Type: TEMPORARY
Ref. No.: 1326077-2
BC: #INT601

Company: Kaleidoscope Family Solutions, Inc.
Contract Contact: KFS Careers
Office Email: [e-mail]
Office Phone: [phone]

Each Kaleidoscope Family Solutions (KFS) office is separately incorporated. Applying on the KFS web portal is not a guarantee that career opportunities will be available or an offer will be provided. Use of the website is for information transfer and is not an application, offer or commitment. Neither party is under any obligation to proceed. Further steps are required to complete registering and application with the appropriate legal KFS entity before consideration can occur.