Program Director

Reliant Care Management Company; Senath (MO); Hybrid; USD 70,000 - 110,000; Full time

Job summary

New Day Recovery is seeking a Program Director to lead and oversee the substance use disorder recovery program in Senath, Missouri. This hands-on leader will guide daily operations, supervise staff, and partner with clinical and recovery-support teams to ensure high-quality, recovery-focused care.

The role emphasizes accountability, process improvement, and building a collaborative environment that supports residents and staff alike.

Qualifications

• Leadership or supervisory experience in behavioral health, substance use disorder treatment, recovery services, healthcare, social services, or a related environment
• Strong communication and interpersonal skills
• Experience managing employees and building effective teams
• Ability to manage multiple priorities and solve problems independently
• Strong organizational and documentation skills
• Ability to work collaboratively with clinical and operational leadership
• Commitment to treating individuals in recovery with dignity and respect
• Knowledge of substance use disorder treatment and recovery services preferred

Responsibilities

• Provide leadership and oversight of daily program operations
• Supervise, support, and develop program staff
• Establish clear expectations and promote accountability across the team
• Coordinate with clinical and recovery-support staff to ensure continuity of care
• Help develop, implement, and maintain program policies and procedures
• Monitor program quality, documentation, compliance, and performance
• Participate in hiring, onboarding, training, coaching, and performance management
• Assist with staff scheduling and ensure appropriate program coverage
• Identify operational challenges and develop practical solutions
• Promote a safe, respectful, structured, and recovery-focused environment
• Build positive relationships with residents, families, referral sources, community partners, and other stakeholders
• Collaborate with organizational leadership on program goals and continuous improvement initiatives
• Ensure services are delivered in accordance with applicable organizational, regulatory, and accreditation requirements
• Support crisis management and problem-solving when needed

Skills

Leadership

Supervisory

Communication

Team building

Organizational skills

Documentation

Job description

New Day Recovery is seeking an experienced, compassionate, and highly motivated Program Director to provide leadership and oversight for our substance use disorder recovery program in Senath, Missouri.

This is an opportunity for a strong leader who is passionate about recovery, understands the importance of accountability and structure, and wants to make a meaningful difference in the lives of individuals working toward long-term recovery.

Position Overview

The Program Director is responsible for the overall leadership, coordination, and day-to-day operation of the recovery program. This individual will work closely with clinical staff, recovery support staff, organizational leadership, and community partners to ensure residents receive high-quality, consistent, and compassionate care.

We are looking for someone who can lead people, strengthen processes, hold teams accountable, and create an environment where both staff and residents can succeed.

Key Responsibilities

• Provide leadership and oversight of daily program operations

• Supervise, support, and develop program staff

• Establish clear expectations and promote accountability across the team

• Coordinate with clinical and recovery-support staff to ensure continuity of care

• Help develop, implement, and maintain program policies and procedures

• Monitor program quality, documentation, compliance, and performance

• Participate in hiring, onboarding, training, coaching, and performance management

• Assist with staff scheduling and ensure appropriate program coverage

• Identify operational challenges and develop practical solutions

• Promote a safe, respectful, structured, and recovery-focused environment

• Build positive relationships with residents, families, referral sources, community partners, and other stakeholders

• Collaborate with organizational leadership on program goals and continuous improvement initiatives

• Ensure services are delivered in accordance with applicable organizational, regulatory, and accreditation requirements

• Support crisis management and problem-solving when needed

What We’re Looking For

The ideal candidate is a hands-on leader who is comfortable working in a fast-paced behavioral health/recovery environment and understands that successful programs require both compassion and accountability.

Successful candidates should demonstrate:

• Leadership or supervisory experience in behavioral health, substance use disorder treatment, recovery services, healthcare, social services, or a related environment

• Strong communication and interpersonal skills

• Experience managing employees and building effective teams

• Ability to manage multiple priorities and solve problems independently

• Strong organizational and documentation skills

• Ability to work collaboratively with clinical and operational leadership

• Commitment to treating individuals in recovery with dignity and respect

• Knowledge of substance use disorder treatment and recovery services preferred

Why New Day Recovery?

At New Day Recovery, our work is about more than filling a position. We have the opportunity every day to help people take meaningful steps toward recovery and a better future.

We are looking for a Program Director who wants to lead from the front, develop a strong team, improve the program, and help create an environment where recovery can happen.

If you’re looking for a leadership opportunity where your work can have a direct impact on both employees and the individuals we serve, we would love to hear from you.