Program Director

Services for the UnderServed; New York (NY, ID); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Professional development

Job summary

Services for the UnderServed seeks a Program Director to lead housing and support services across programs. You will supervise staff, build multi-agency partnerships, and manage budgets with fiscal discipline.

Must have a Bachelor’s Degree and at least two years working with mental illness populations; Master’s preferred. Strong communication, cultural humility, and ability to handle multiple priorities are essential.

Qualifications

• Bachelor’s Degree required.
• Two years’ experience working with individuals with mental illness.
• Experience in planning, organizing, and implementing activity groups and individual programming.

Responsibilities

• Manage and analyze financial information for multiple programs to stay within budget.
• Communicate financial and policy information, verbally and in writing.
• Supervise staff and ensure high quality support across programs.
• Maintain records and prepare reports with data-driven insights.
• Coordinate with funding sources and ensure contract compliance.

Skills

Leadership

Budgeting

Financial analysis

Communication

Collaboration

Education

Bachelor’s Degree

Master’s Degree

Tools

Microsoft Office

HMIS

AWARDS

Maven

Zoom/Teams/Skype

Job description

Min

USD $90,000.00/Yr.

Max

USD $95,000.00/Yr.

Position Overview

SCOPE OF ROLE:

The Program Director is responsible for providing leadership in developing, planning, organizing, supervising staff, and directing the activities associated with housing and support services in programs as assigned. Building collaborative partnerships, establishing multi-agency agreements, supervising staff across programs, working with diverse stakeholders (advisory groups, nonprofit organizations, legislators, low-income communities), and providing financial oversight, including developing, coordination, and managing budgets. The Program Director must demonstrate a basic understanding of accounting principles and sound fiscal judgement to support the organization’s contract compliance. The Program Director must demonstrate the ability to prioritize and balance multiple tasks concurrently, work collaboratively, and meet tight deadlines.

ESSENTIAL DUTIES & RESPONSIBILITIES:

This position entails the following responsibilities and may include other duties as assigned:

• Managing and analyzing financial information for multiple programs, including revenues and expenditures, to ensure all operations are within budget.
• Communicating (verbally and written) financial and policy program information.
• Demonstrating cultural humility and offering professional support to staff members.
• Collaboratively work in diverse settings across multiple programs.
• Collecting required information and maintaining detailed records for program(s).
• Analyze and summarize data to prepare and deliver reports.
• Supervision of staff and management of program(s) to ensure quality support and services are provided.
• Support program staff in ensuring maintenance of apartment standards as outlined by SUS. Including funding sources i.e.; OMH, DOHMH, OASAS, HPD, HRA.

Attributes

• The Program Director should have strong leadership and systems organization skills. The Director must be able to multitask, be fiscally skilled, excel at attention to detail, be adaptable and culturally competent, be able to handle high-pressure situations, and have strong communication skills. It is also essential that the Program Director understand the challenges connected to people experiencing homelessness, mental illness, substance use and criminal justice involvement. Demonstrates a genuine commitment to supporting low-income individuals and families, specifically those currently experiencing homelessness or at risk of experiencing homelessness. Competence in working with diverse stakeholders is essential.

Initiative

• Demonstrates effective leadership skills and high motivation.
• Displays strong initiative and dependability.
• Understands program policies and displays an aptitude for continuous learning.
• Models and generate enthusiasm for learning.

Time management

• Excels at time management and organization.
• Demonstrates competence in task prioritization and resourcefulness.
• Capable of balancing multiple demands concurrently.
• Supports staff with time efficiency to meet tight deadlines.

Financial/budgetary responsibility

• Develops, plans, monitors, and approves operating budgets for multiple programs.
• Reviews and approves expenditures.

Communication

• Communicate with diverse organizations and partners.
• Practices active listening and empathy.
• Effectively delegates by clearly communicating expectations and priorities.
• Conveys information clearly, both verbally and in writing.
• Monitors and concisely explain program and budget policies.

Collaboration and inclusivity

• Excels at working in diverse environments and builds interpersonal relationships.
• Demonstrates cultural awareness and promotes inclusivity.
• Works cooperatively with multiple agencies and diverse partners.
• Models’ professionalism and promote teamwork through cooperative behavior.

Adaptability and Problem-solving

• Analyzes situations and generates data-driven solutions.
• Seeks and applies resources effectively to maximize outcomes.
• Adapts quickly and effectively to changing situations.

Quality assurance

• Sets and articulates clear goals and supervises tight deadlines.
• Carefully attends to details and follows standard operating procedures.
• Monitors budgets and ensure all expenditures are compliant.
• Effectively gathers, processes, and maintains information/records.

Technical skills

• Proficient with Microsoft Word, Outlook, and PowerPoint; has knowledge of spreadsheets and advanced Excel skills.
• Experienced in using Zoom, Teams, Skype, and other virtual meeting platforms.
• Willing to learn and use new software and databases as needed, including Homeless Management Information System (HMIS), AWARDS, Maven, etc.

Job Requirements

REQUIREMENTS:

REQUIRED EDUCATION AND EXPERIENCE

Bachelor’s Degree required

A minimum of two years’ experience working with individuals with mental illness

Must have experience in planning, organizing and implementing activity groups as well as individual programming for residents of all functioning levels.

Must be positive, organized, energetic, motivated and creative

Effective written and oral communication skills.

PREFERRED QUALIFICATIONS & SKILLS

Master’s Degree preferred.

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].

ID 2026-18867