Program Director

Careerteam; Landover (MD); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

401k with employer match

Medical, dental, and vision insurance;

employee-sponsored HSA on qualifying;

Job summary

Career Team in Maryland seeks a Program Director to oversee staff, administration, programs, and the strategic plan for TANF, SNAP, NCP, and Youth programs. You will ensure programmatic performance and compliance, lead operations, and collaborate with leadership to advance workforce development.

You will manage budgets, monitor contracts, coach front-line staff, and drive continuous improvement with a focus on results.

Qualifications

• A Bachelor's degree or equivalent combination of education and experience; Masters or MBA preferred.
• 3-5 years of operational leadership and management experience with knowledge of TANF, SNAP, NCP, and Youth contracts/programs preferred.
• Strong emotional intelligence with ability to lead a diverse team.
• Thrive in a fast-paced environment while maintaining confidentiality and high professionalism.
• Knowledge of local region and partners preferred.

Responsibilities

• Ensure compliance with contract requirements and program monitoring.
• Oversee budgeting, expenditures, and performance metrics.
• Provide coaching and development for frontline staff.
• Develop and implement workforce program strategies and improvements.
• Serve as primary liaison for funding sources and contractors.

Skills

Leadership

Team management

Budget management

Contract compliance

Emotional intelligence

Organizational skills

Time management

Discretion/confidentiality

Driver's license

Education

Bachelor's degree

Masters or MBA preferred

Job description

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career Team is looking to hire a Program Director who will be responsible for managing and supervising staff, and overseeing administration, programs, and the strategic plan. The Program Director will oversee all aspects of the TANF, SNAP, NCP, and Youth programs, including planning, implementation, administration, and evaluation of projects and activities necessary to ensure programmatic performance and compliance standards are met. In this role, the incumbent will practice working knowledge of Workforce Development protocols, which include an understanding of the field, core programs, and business plans. As a leader and member of the Management Team, the Program Director is accountable for ensuring quality and integrity across Workforce functions.

The Program Director is an integral part of our team and will assist us with our mission of accelerating the human condition! This is an on-site role.

Career Team also offers a competitive package including:

• 401k with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• disability insurance;
• supplemental insurance;
• paid holidays and paid time off, offered on an accrual basis.

Your Impact On Career TEAM’s Success:

• Ensure compliance with contract requirements, including the adherence to policies and procedures and program monitoring;
• Focus on budget management by remaining cognizant of expenditure rates and ensuring everything is on track without disallowed costs, driving metrics and performance, providing support and coaching to front line staff and creating service delivery plans for projects;
• Coordinate the planning and implementation of policies and procedures for continuous improvement and customer satisfaction;
• Assist with recruiting and maintaining the best workforce development talent;
• Develop and implement strategies to incorporate a focus on performance objectives in the daily operations of organizational staff;
• Responsible for the planning and implementation of policies and procedures and a quality management model for continuous improvement and customer satisfaction
• Accurate and thorough completion of required documentation and reports;
• Serve as the primary local contact and contract liaison for the funding source;
• Lead a team of high functioning employees to execute the program initiatives while supporting employee growth;
• Conduct regular coaching sessions and annual performance evaluations of the team;
• Approach each day and task with a "ZAG" mindset;
• Other duties and projects as needed.

To Qualify For This Role, The Ideal Qualifications Include:

• A Bachelor's degree or an equivalent combination of education and experience; Masters or MBA Preferred;
• 3-5 years of operational leadership and management experience with knowledge of TANF, SNAP, NCP, and Youth contracts/programs preferred;
• Strong emotional intelligence andthe ability to lead a team with different working styles.
• The ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficientand the ability to maintain a highlevel of confidentiality;
• Knowledge about the local region and relevant partners (preferred)
• Experience in planning and organizing work standards, processes, and references;
• Sharp attention to detail with strong organizational, analytical, research and critical thinking skills';
• The capability to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism;
• The ability to maintain confidentiality at all times, handle personnel matters effectively, and handle employee and personnel inquiries with sensitivity, tact and diplomacy;
• Exceptional time management skills to meet deadlines and work under pressure
• A Valid Driver’s License.

Salary: $75,000 - $90,000 based on experience

Travel: As Needed

About Career Team:

Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.