Program Director

PROGRESSIVE LIFE CENTER; Kensington (MD); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Fringe benefits

Clinical training with CEUs

Training opportunities

Hybrid schedule

Job summary

Progressive Life Center is seeking a Program Manager in the Washington Metropolitan region. You will lead the Family Preservation program, supervise staff, and ensure service quality and regulatory compliance.

The role requires an MSW and an LCSW-C license, plus two+ years of supervisory experience. Travel within the region and hybrid work arrangements are expected after onboarding.

Qualifications

• Master's degree in social work is required.
• LCSW-C license is required.
• Two+ years related human services experience, with supervisory experience preferred.
• NTU Service Delivery Model certification within one year of hire.

Responsibilities

• Execute overall direction for program.
• Supervise and evaluate program staff.
• Conduct weekly supervision and team meetings.
• Coordinate referrals and maintain database.
• Submit required reports and maintain documentation.
• Ensure compliance with COMAR and COA standards.

Skills

Verbal and written communication

Supervisory leadership

Cultural sensitivity

Team coordination

Education

Master's degree in social work

LCSW-C license

Tools

MS Office Suite

Web-based database system

Job description

Salary Range: $90,000.00 To $100,000.00 Annually

Progressive Life Center, Inc. (PLC) is an organization providing culturally-sensitivity human services to children, youth and families in the District of Columbia and surrounding Maryland, throughout Greater Philadelphia, and in most of Delaware. PLC's array of community-based services includes foster care and adoption, independent living for youth aging out of foster care, family preservation, juvenile diversion, and parenting skills training. For more than two decades, PLC has earned accreditation from the prestigious Council on Accreditation (COA) for its demonstration of excellence in the delivery of services and achievement of outcomes. Learn more at plcCommunity.org.

PROGRAM OVERVIEW:

The Family Preservation program minimizes the risk of children being removed from their family and home. Intensive, in-home services are provided to build upon existing family strengths, minimize family crisis, stabilize the family unit, and keep the family intact. Case Managers work up close and personal with families to identify strengths and needs and develop plans of care specifically tailored for the family. Families are involved in all aspects of treatment and intervention.

POSITION RESPONSIBILITIES:

• Execute overall direction for program.
• Supervise and evaluate program staff.
• Conduct weekly supervision and team meetings with staff.
• Participate in bi-weekly case consultation with contract monitor/funding source.
• Coordinate intra-team record reviews.
• Participate in monthly and quarterly meetings with contract monitor/funding source (e.g., gatekeeper and service provider meetings).
• Assign referrals in a timely manner to the appropriate staff.
• Maintain and manage referral database.
• Complete and ensure timely submission of all required reports.
• Maintain up-to-date and confidential documentation of client files.
• Participate in Agency leadership meetings.
• Facilitate quarterly consumer input meetings.
• Attend scheduled meetings and training consistently and promptly.
• Execute contract deliverables and measure program outcomes.
• Approve documents in program specific databases (e.g., CJAMS).
• Monitor and conduct audits on information in the Agency database (e.g., FamCare).
• Ensure program processes and practices adhere to COMAR regulations and COA standards.
• Other duties as assigned.

QUALIFICATIONS:

• Master's degree in social work from an accredited college or university.
• Valid Maryland Clinical Social Work License (LCSW-C).
• Two (2) or more years related human services field experience.
• Minimum of two (2) years supervisory experience preferred.
• Professional experience in supervisory administration in a Mental Health facility desirable.
• Experience in providing home-based services preferred.
• Strong administrative, verbal, and written communication skills.
• Demonstrated ability to work with individuals from diverse cultural and economic backgrounds.
• Experience utilizing MS office Suite and web-based database system.
• Ability to travel within the Washington Metropolitan region and valid driver’s license.
• Certification in NTU™ Service Delivery Model within one (1) year of hire.

BENEFITS:

We offer exceptional benefits package with an opportunity for personal and professional growth, which include the following:

• Fringe Benefits - health, dental, vision, retirement fund, and more
• Clinical Training with Continuing Education Units
• Training
• Hybrid Schedule (After 90 Days)

PHYSICAL DEMANDS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to remain in a stationary position 50% of the time.
• Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Ability to operate a computer and other office productivity machinery (i.e., a calculator, copy machine, mobile devices, and computer printer); Manual dexterity needed for using a mobile device, calculator, and computer keyboard.
• Ability to position self to stoop kneels, crouch, or crawl.
• Ability to navigate stairwells.
• Ability to frequently communicate with employees/customers/clients; and must be able to exchange accurate information by perceiving the nature of sound, near and far vision, depth perception, providing oral and written information.
• Ability to frequently move files weighing up to 20 pounds throughout the office space.
• Ability to participate in fire drills or other drills during an emergency.
• Ability to be available on call and often respond to situations during off hours which can disrupt normal sleep patterns and cause fatigue.
• Ability to face a significant amount of emotional stress which can cause related physical stress on muscles as well as other physical symptoms such as headaches and fatigue.

WORK ENVIRONMENT:

• Normal office environment indoors.

Equal Opportunity Employer

PLC is an equal opportunity employer. PLC does not discriminate in employment on account of race, sex, color, religion, sexual orientation, parental status, national origin, age, disability, genetic information, political affiliation, military status, or other non-merit-based factors.