Program Director

Community-Services-Group-; Highspire (Dauphin County); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K Plan

Job summary

Community Services Group is seeking a Program Director to provide leadership, oversight, and compliance for MH/IDD services. This role reports to the Senior Program Director and will coordinate with external agencies while ensuring regulatory standards and quality of care.

The position requires a graduate degree in a related field, at least one year of supervision/management experience, and a valid driver's license.

Qualifications

• Graduate degree in psychiatry, social work, psychology, nursing or related field.
• Minimum 1 year supervision/management experience in mental health.
• Valid driver's license and access to reliable vehicle.
• Knowledge of trauma-informed care principles.
• Ability to lead multi-disciplinary teams and coordinate with external agencies.

Responsibilities

• Manage program and employees in compliance with policies and regulatory standards.
• Monitor delivery of services to maintain quality of care.
• Oversee incident management and follow-up.
• Ensure compliance with training requirements for staff.
• Approve leaves and schedule overtime; coordinate staffing needs.
• Serve as primary representative to outside agencies.
• Develop program budget and monitor financial growth.
• Supervise location operations and program policies.
• Interview and hire employees; plan, manage and direct work.
• Provide training, supervision, coaching, and performance feedback.
• Maintain professional contacts to build networks supporting program goals.
• Identify problems and provide timely feedback; ensure trauma-informed environment.
• Oversee billing and manage referrals; provide program outcomes reports.
• Consult with psychiatrists or delegated professionals on clinical issues.
• Participate in QM activities; coordinate program policy with organizational goals.

Skills

Leadership

People management

Budgeting

Regulatory compliance

Trauma informed care

Education

Graduate degree in MH/IDD field

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Summary:The Program Director provides management, oversight, and leadership in compliance with regulations and contractual relationships, as well as aligning with Community Services Group’s (CSG) mission and core values. The Program Director is a member of the company’s leadership and is a resource person for Mental Health (MH) or Intellectual and Developmental Disabilities (IDD) Services. The Program Director is a member of other operating committees as assigned.The Program Director reports directly to the Senior Program Director or designee.Schedule: FT (40 hrs) Monday - Friday 9am - 5pm with flexibility to meet the needs of the program and on-call responsibilities.Wage Information:$70,000.00 annually.Job Description:Manages program and employees in compliance with company policies and procedures and all regulatory standards.Monitors delivery of services to maintain quality of care.Oversees incident management and follow-up.Ensures compliance with regulations related to employee qualifications and training requirements.Approves employee leaves and schedules and authorizes or assigns overtime.Serves as a primary representative to all outside agencies.Develops program budget and monitors financial growth of program.Supervises location operations and oversees program policies and procedures.Interviews and hires employees and plans, manages, and directs work of employees.Oversees program employees to provide quality training, supervision, coaching, performance management, and guidance.Ability to establish, build and sustain professional contacts for the purpose of building networks of people with similar goals that support similar interests.Ability to identify and address problems and provide feedback as needed. Assures that the environment is structured and responsive to the identified needs of those being served.Demonstrates knowledge and skills in administration and in supervision of a multidisciplinary workforce.Oversees billing and manages referrals.Provides program outcomes and monitoring reports to stakeholders.Consults with program psychiatrist, or other delegated professionals, regarding clinical, medical and programmatic issues.Participates in quality assurance/quality management (QM) activities related to the programs specified in the QM plan.Develops program policy and helps to coordinate it with overall company and program goals, directs the daily operations, evaluates results, and recommends changes in programs.Knowledge of assessment procedures and the development of individualized goal plans.Knowledge of the prevention, detection, or treatment of MH or IDD.Knowledge of the programs of professional and voluntary MH or IDD organizations.Ability to manage an entire component or a variety of functions involving different components of a MH or IDD.Maintains 24/7 availability to the employees so emergencies may be minimized and so that care may be constant and effective.Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment.Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion.Outpatient Additional Duties• Provides treatment services to individuals and familiesQualifications:This position requires the following combination of education and experience:A graduate degree in psychiatry, social work, psychology, nursing, rehabilitation, special education, activities therapies or other related fields from an accredited college or universityOne year supervision/management experience in the field of mental health/behavioral health.Additional requirements include:Must have a valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings.CSG Offers Superior Perks & Benefits:Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.Generous Paid Time Off & Other Paid LeaveExtensive Paid TrainingCareer Development OpportunitiesFlexible Pay Options through myFlexPayFamily Medical and Parental LeaveFlexible spending accounts for medical & dependent careTraditional or Roth 401K Plans with up to 4% employer matchEmployee Assistance Program (EAP)Life InsuranceWellness OpportunitiesTuition AssistanceMentor/Mentee OpportunitiesHealth Insurance & Benefits availability will vary.Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!Community Services Group is proud to be an Equal Opportunity Employer and values a diverse, inclusive workforce.