Program Director

Justice Resource Institute; Framingham (MA); On-site; USD 53,000 - 128,000; Full time

Benefits offered by this job

Bilingual bonus of $2,000 for new non‑

Health benefits including Blue Cross

401K match up to $800/year, pension

Tuition reimbursement up to $4,000 per

Wellness and EAP programs

Paid time off up to 19 days in first 9

Job summary

Justice Resource Institute in Framingham, MA seeks a Program Director to oversee Residential, Day Habilitation and Employment Day Services for adults with intellectual and developmental disabilities. The role requires travel between programs west of Boston and in MetroWest MA, with the main office in Framingham.

The position offers a competitive salary with growth opportunities, comprehensive benefits, and participation in a supportive administrator team focused on quality, compliance, and

Qualifications

• Must be 21 years of age.
• Master’s degree in psychology, education, social work, or related field preferred.
• At least five years’ experience in program for population served, with at least three years at the management level.
• Must have experience working with people with developmental disabilities.
• This position may require you to participate in an on-call rotation.
• Available to work evenings, holidays, weekend shifts as required.
• At JRI, you will learn to provide the safest therapeutic atmosphere for the people we serve!
• Maintains valid driver’s license as transporting students is required.
• Background and driving record checks will be performed.

Responsibilities

• Oversee all operational systems, including recruitment, hiring, training, human resources, quality, nursing, clinical, and administrative/fiscal functions.
• Lead the JRI Developing Abilities administrative leadership team (Ad Team). Recruit, hire, train, supervise, and evaluate members of the Ad Team.
• Manage and monitor site-level and overall division income and expenses.
• Provide after-hours on-call coverage for all division services.
• Ensure systems are in place for best practices, data-informed efforts, and continuous quality improvement of services, including DDS, CARF, and MassHealth licensing, certification, and accreditation systems.
• Manage and ensure systems are in place to prevent, report, follow-up on all incidents, complaints, and investigations.
• Monitor and ensure all systems are place to protect the rights and responsibilities of individuals served, as well as adhere to all human rights reporting procedures.
• Oversee and implement systems for trauma-informed, strength-based positive behavior support practices in line with program guidelines and regulatory standards.
• Supervise the systems for handling complaints and grievances, mandated reporting protocols, incident reporting, and documentation protocols/timelines.
• Act as the Human Rights Officer and report to the Human Rights Committee.
• Implement division policies and procedures that align with regulatory requirements and JRI policy.
• Develop an annual comprehensive statement of program goals and objectives that align with the current JRI strategic plan and address specific program and client need.
• Participate in JRI central Program Director group, Risk Management activities, and Safety Committee activities.
• Perform other duties as assigned.

Education

Master’s degree in psychology, education, social work, or related field

Job description

Are you the Program Director we have been looking for? In this role, you'll have the opportunity to share your passion for helping others, while leading dynamic teams who bring an energetic and positive attitude when working with those in our care!

JRI’s Developing Abilities programs provide comprehensive support for individuals with developmental disabilities, offering services that promote independence, skill development, and community integration.

The Program Director will oversee Residential, Day Habilitation, and Employment Day Services for adults with intellectual and developmental disabilities. Our residential programs create safe, supportive living environments where individuals receive personalized care and assistance tailored to their unique needs.

Our day habilitation program provides innovative, community-based day supports in small groups to help adults with significant learning needs develop valuable skills, enhance their quality of life, and achieve their personal goals. Our employment day services help individuals develop essential employment-related skills and successfully navigate various work environments to secure and maintain meaningful, competitive employment.

Schedule: This is a full-time, in-person role that requires travel. In this role, you will commute between programs located west of Boston and in MetroWest Massachusetts. The main office is located in Framingham, MA.

Compensation

The pay range for this position is $53,000 to $128,000 per year. The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications. This range may be modified in the future.

In this role, you will:

• Oversee all operational systems, including recruitment, hiring, training, human resources, quality, nursing, clinical, and administrative/fiscal functions.
• Lead the JRI Developing Abilities administrative leadership team (Ad Team). Recruit, hire, train, supervise, and evaluate members of the Ad Team.
• Manage and monitor site-level and overall division income and expenses.
• Provide after-hours on-call coverage for all division services.
• Ensure systems are in place for best practices, data-informed efforts, and continuous quality improvement of services, including DDS, CARF, and MassHealth licensing, certification, and accreditation systems.
• Manage and ensure systems are in place to prevent, report, follow-up on all incidents, complaints, and investigations.
• Monitor and ensure all systems are in place to protect the rights and responsibilities of individuals served, as well as adhere to all human rights reporting procedures.
• Oversee and implement systems for trauma-informed, strength-based positive behavior support practices in line with program guidelines and regulatory standards.
• Supervise the systems for handling complaints and grievances, mandated reporting protocols, incident reporting, and documentation protocols/timelines.
• Act as the Human Rights Officer and report to the Human Rights Committee.
• Implement division policies and procedures that align with regulatory requirements and JRI policy.
• Develop an annual comprehensive statement of program goals and objectives that align with the current JRI strategic plan and address specific program and client need.
• Participate in JRI central Program Director group, Risk Management activities, and Safety Committee activities.
• Perform other duties as assigned.

Why JRI?

• Be who you are! JRI is committed to creating a workplace built on respect, collaboration, and opportunity, where every employee is valued and supported in making a meaningful impact.
• We offer a $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients!
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
• Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.
• Generous paid time off up to 19 days for full time employees in your first year and much more!
  

Requirements:

• Must be 21 years of age.
• Master’s degree in psychology, education, social work, or related field preferred.
• At least five years’ experience in program for population served, with at least three years at the management level.
• Must have experience working with people with developmental disabilities.
• This position may require you to participate in an on-call rotation.
• Available to work evenings, holidays, weekend shifts as required.
• At JRI, you will learn to provide the safest therapeutic atmosphere for the people we serve!
• Maintains valid driver’s license as transporting students is required.
• Background and driving record checks will be performed.

At JRI, we are committed to fostering a workplace where every team member feels valued and respected. We believe that a culture built on mutual respect, collaboration, and opportunity allows our staff to thrive and do their best work. By supporting one another and recognizing each person's contributions, we create an environment where people can grow, develop their skills, and make a meaningful impact in the communities we serve. JRI is an equal opportunity employer.

Qualifications

Education

Preferred

Masters or better in Social Work or related field.

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer
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