Program Director

Learning Web; City of Ithaca (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

$60,000 - $65,000 salary range (comm'…

85% employer-paid individual health保险

Dental, vision, and supplemental insur

403(b) retirement plan

Generous paid sick and vacation leave

Job summary

The Learning Web in Ithaca, NY is seeking a Director of Prevention and Workforce Services to lead our youth-focused programs and compliance efforts. This in-person, full-time role reports to the Executive Director and stewards program development, staff supervision, and grant administration.

You will oversee SSF, Life Skills, YEP, Open Doors/Kinship, and Wellness, coordinate with partner agencies, ensure confidentiality and data integrity in HMIS/FileMaker, and guide continuous quality

Qualifications

• Leadership experience in youth or human services settings.
• Experience supervising staff and coordinating department activities.
• Strong grant management and compliance capabilities.
• Ability to collaborate with multiple partners and agencies.
• Proven organizational skills and confidentiality compliance.

Responsibilities

• Oversee the Prevention/Workforce Services Department and programs.
• Lead, supervise, coach, train, and evaluate staff (6).
• Ensure reporting, compliance, and timely documentation.
• Coordinate with partners and funders to expand services.
• Manage data systems (FileMaker, HMIS) and generate reports.
• Conduct staff meetings and ongoing performance reviews.
• Provide direct service as needed to maintain program delivery.

Skills

Leadership

Program development

Staff supervision

Grant compliance

Communication

Strategic planning

Education

Master's degree preferred

Bachelor's degree required

Tools

FileMaker

HMIS

MS Office

Zoom

Data reporting systems

Job description

Job Title: Director of Prevention/Workforce Services
Location: Ithaca, NY (In-person)
Job Type: Full-time (40 hours/week, flexible schedule required)
Salary: $60,000 - $65,000 per year

Position Overview

The Learning Web (LW) is seeking an experienced, growth-oriented leader to serve as our Director of Prevention and Workforce Services. As a core member of the executive Leadership Team, this in-person administrative role provides strategic oversight, program development, and personnel management for our critical youth support divisions, including the Supporting Strong Families (SSF), Life Skills, Youth Exploration (YEP), Open Doors/Kinship, and Wellness programs. Reporting directly to the Executive Director, the ideal candidate is a personnel advocate, culture builder, and forward-thinking strategist who can seamlessly balance high-level grant compliance with a passion for empowering homeless and disenfranchised youth in Tompkins County. If you are a process-focused leader dedicated to continuous quality improvement and looking to make a lasting impact in the Ithaca community, we invite you to apply.

Programmatic Responsibilities

• Grow, enhance, and develop programming within the position's purview.
• Plan and conduct feedback/continuous quality improvement process with youth participants, staff, and community partners to identify needs and develop goals that align with the agency’s mission.
• Work collaboratively with staff and agency leaders to prioritize programmatic additions and changes.
• Oversee the rollout of programmatic changes, monitoring and evaluating the changes over time and utilizing feedback to refine programs.
• Coordinate activities and events that enhance programmatic offerings.
• Solicit and foster cooperation with other local service providers with expertise to broaden opportunities for youth on site at the Learning Web.
• Assist program staff in making connections and working cooperatively with other agency personnel, school districts, and community volunteers to ensure that services/programs are known to all in Tompkins County.

Administrative Responsibilities

• Manage all aspects of the Prevention / Workforce Services Department, including the following programs: SSF, Life Skills, YEP, Open Doors/Kinship, and Wellness.
• Lead, supervise, coach, train, and evaluate Prevention/Workforce Services Department staff (6); assign, balance, and monitor caseloads; engage staff in timely preparation of paper and electronic records documenting all work with program participants; report quarterly on staff progress toward meeting goals.
• Ensure that reporting requirements are met, including due dates, report accuracy, and filing requirements.
• Ensure compliance with all requirements of the agency by oversight bodies including the NY Office of Children & Family Services, OTDA, TCYS, HHS- Federal Youth Services Bureau, CoC 510, HUD, and NY state law; actively engaged in developing and implementing systems to track compliance.
• Facilitate state, federal, and local program inspections and meet with monitors.
• Represent The Learning Web and Prevention / Workforce Services Department, building strong relationships with the larger community, including community partners/collaborators, other LW Departments/Programs, related funders/stakeholders, TCYS, TC DSS, and CoC.
• Maintain high ethical standards when carrying out all duties and maintain strict adherence to all confidentiality, legal, and agency guidelines in all areas of service provision.
• Manage Prevention / Workforce Department data management systems FileMaker and HMIS, including auditing of files and generation of reports.
• Provide effective, supportive, instructive, and consistent program staff supervision and management.
• Participate in posting/Interviewing of potential candidates, within department purview.
• Conduct department staff meetings, individual staff supervision sessions, periodic staff evaluations, and staff coaching.

Direct Service Responsibilities (As needed)

• Maintain, as needed, a limited caseload of youth/young adults engaged in any of the programs within the position's purview.
• Provide one-to-one and small group training to participants/staff as needed.
• Provide Case Management/ Program coordination/activities coverage during staff shortages/vacations, etc.

Qualifications

• College degree, Master's preferred, and at least four years’ experience working with youth or young adults in a community/human service setting.
• Experience providing crisis intervention, group and/or staff training preferred.
• Demonstrated supervisory experience (at least three years).
• Demonstrated ability to work effectively with difficult-to-reach service populations, especially homeless/disenfranchised youth and young adults, in a multi-disciplinary human service setting.
• Possess excellent organizational skills and the ability to deal with multiple tasks simultaneously.
• Experience working with social service agencies, schools, and non-traditional educational programs.
• Ability to relate to people from all walks of life in a respectful, personable, effective manner.
• Familiarity/proficiency with MS Office Suite, Zoom, Social Media platforms, internet, and Database Management software.
• Must have a reliable, fully insured vehicle.

Benefits & Compensation

• $60,000 - $65,000 salary range (commensurate with experience)
• 85% employer-paid individual health insurance
• Dental, vision, and supplemental insurance options
• 403(b) retirement plan
• Generous paid sick and vacation leave

This position will remain posted until filled.

To learn more about our mission, team, and community impact, please visit us at www.learning-web.org.

The Learning Web is an equal opportunity employer. We do not discriminate on the basis of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender, gender identity or expression, disability, or any other protected class. Individuals who bring a diverse perspective and are supportive of diversity and inclusion are strongly encouraged to apply.