Program Director

The JOY FM; Cape Coral (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Ground Up Ministries is seeking a Program Director to oversee daily residential operations for an adolescent girls program. You will lead a multidisciplinary team, ensure trauma-responsive care, and coordinate educational, therapeutic, and medical services.

You will report to the Executive Director, maintain licensing compliance, and drive quality improvements while upholding safety and accountability across all program areas.

Qualifications

• Requires bachelor’s degree in a related field or approved equivalent.
• Demonstrated supervisory or program management experience.
• Experience with vulnerable youth or related human services setting.
• Knowledge of confidentiality, child protection and mandated reporting.

Responsibilities

• Oversee daily residential operations and scheduling.
• Supervise staff, provide coaching and performance feedback.
• Coordinate educational, therapeutic, and medical support.
• Ensure compliance with Florida licensing regulations and internal policies.

Skills

Supervisory experience

Organizational skills

Documentation skills

Communication skills

Trauma-informed care

Education

Bachelor’s degree in social work or related field

Masters preferred

Job description

Description:

Ground Up Ministries provides a faith-based, trauma-responsive residential program for adolescent girls who have experienced human trafficking. Grounded in safety, dignity, accountability, and individualized development, we provide structured support, life-skills training, and educational and therapeutic services to help residents reach their goals. Position Summary The Program Director oversees daily residential operations, staff performance, service coordination, and regulatory compliance. Working closely with the Executive Director, this hands‑on leader manages a multidisciplinary team to ensure a safe, consistent home environment aligned with organizational policies, licensing requirements, and trauma-responsive standards of care.
Key Responsibilities Program Operations: Direct daily residential operations, supervise the House Supervisor, coordinate resident schedules and Growth Pathways, and maintain proper staffing coverage. Staff Supervision & Development: Lead recruitment, onboarding, training, performance evaluations, and ongoing coaching while fostering accountability, teamwork, and healthy boundaries. Resident Care & Coordination: Oversee educational, therapeutic, and medical support; collaborate with case managers and providers; implement trauma-responsive practices; and handle resident concerns and safety responses. Compliance & Quality Assurance: Ensure compliance with Florida licensing regulations, oversee confidential documentation, monitor incident reports and audits, and provide regular operational reports to the Executive Director

Qualifications:

Required: Bachelors degree in social work, psychology, counseling, human services, education, nonprofit management, or a related field, or an approved equivalent where permitted by applicable licensing requirements. Demonstrated supervisory or program management experience. Strong organizational, documentation, and communication skills. Experience working with vulnerable youth or in a related human services setting. Understanding of confidentiality, professional boundaries, child protection, and mandated reporting. Ability to pass required background screening. Ability to respond effectively to challenging situations and make sound decisions. Preferred: Masters degree in a relevant field. Experience in residential care, child welfare, human trafficking services, or youth behavioral health. Experience with Florida residential program licensing and compliance. Training in trauma-responsive care, crisis intervention, and program quality improvement. Experience supervising multidisciplinary teams. Final minimum qualifications will be aligned with the applicable licensing classification and requirements.

Ground Up Ministries is an equal opportunity employer and makes employment decisions in accordance with applicable law.

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