Program Development Associate

communityoptions; King of Prussia (PA); On-site; USD 43,920 - 53,680; Full time

Job summary

Community Options, Inc. in King of Prussia, PA is seeking a Program Development Associate to lead strategic initiatives, ensure regulatory compliance, and drive measurable outcomes in person-centered service delivery.

The role emphasizes cross‑department collaboration, performance tracking, and continuous quality improvement, with starting pay of $48,800 per year; frequent coordination with regional teams and outreach to families will be required.

Qualifications

• Associates (60 credits) or bachelor’s degree in a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for reporting, data tracking, and professional communication.
• Strong written and verbal communication skills and ability to engage diverse stakeholders.

Responsibilities

• Identify and implement special projects aligned with priorities and outcomes.
• Lead project implementation with timelines and performance benchmarks.
• Collaborate across departments to promote coordinated service delivery.
• Track KPIs and outcomes to ensure quality, compliance, and continuous improvement.
• Prepare and present data-driven reports to the Director of Performance-Based Contracting.
• Support pilots and regional initiatives expanding community-based opportunities and employment outcomes.
• Partner with regional teams to grow program outreach and referral development.
• Conduct ongoing outreach to families to build collaborative relationships and gather feedback.
• Assist with recruitment, including screening, interviews, and onboarding.
• Maintain cooperation with licensing and regulatory bodies during inspections and audits.
• Adhere to employment requirements including background checks and various clearances.
• Perform additional duties to support organizational goals and quality improvement.
• Cooperate with license and department staff during inspections or investigations.
• Employment contingent upon successful completion of required checks.
• All other duties as assigned.

Skills

Strong written and verbal comms

Education

Associates or Bachelor's degree in related field

Tools

Microsoft Office Suite

Job description

Community Options, Inc.is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experienced Program Development AssociateinKing of Prussia, PA. The Program Development Associate is responsible for the development, implementation, and oversight of strategic initiatives that support organizational growth, regulatory compliance, and high-quality service delivery. This role ensures alignment with the Pennsylvania Office of Developmental Programs (ODP) requirements, Everyday Lives principles, and performance-based contracting standards, with a strong emphasis on measurable outcomes, person-centered practices, and continuous quality improvement.

Starting pay is $48,800/per year

Responsibilities

• Identify, develop, and implement special projects that align with organizational priorities, Everyday Lives principles, and performance-based outcomes
• Lead and monitor project implementation, ensuring measurable progress, adherence to timelines, and achievement of defined performance benchmarks
• Collaborate across departments and regions to promote coordinated efforts, resource alignment, and consistent service delivery
• Track, analyze, and evaluate project outcomes and key performance indicators (KPIs) to ensure quality, compliance, and continuous improvement
• Prepare and present data-driven reports to the Director of Performance-Based Contracting, highlighting outcomes, trends, and recommendations
• Support the development and implementation of pilot programs and regional initiatives that expand community-based opportunities and employment outcomes
• Partner with regional teams to advance program growth by strengthening outreach, advocacy, and referral development consistent with person-centered practices
• Conduct ongoing outreach to families to build strong, collaborative relationships, encouraging open dialogue and incorporating feedback to enhance services and outcomes
• Assist with recruitment, including candidate screening, interviews, and onboarding, to ensure a qualified and mission-aligned workforce
• Maintain full cooperation with licensing and regulatory bodies during inspections, audits, inquiries, or investigations, ensuring compliance with all applicable standards
• Adhere to all employment requirements, including successful completion of criminal background checks, central registry clearances, child abuse clearances, and drug screening
• Perform additional duties as assigned in support of organizational goals, service excellence, and continuous quality improvement
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
• All other duties as assigned

Minimum Requirements

• Associates (60 credits) or bachelor’s degree in a related field
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for reporting, data tracking, and professional communication
• Strong written and verbal communication skills, including the ability to prepare clear reports, present information effectively, and engage diverse stakeholders

Why Community Options?

• Ability to work in a fast-paced environment managing multiple tasks
• Occasional overtime required throughout the year
• Ability to lift or move up to 50 pounds
• Ability to travel as necessary

Community Options is an Equal Opportunity Employer

M/F/D/V

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