Program Coordinator (Talent Pool)

Allegis Global Solutions; Troy (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Life Insurance

Company paid disability insurance

Tuition Assistance

Paid Time Off

Job summary

Allegis Global Solutions is looking for a Program Coordinator to join our team in Troy, Michigan. The role involves managing various processes within the contingent worker lifecycle, from onboarding through offboarding. You will provide premier customer support to Hiring Managers and suppliers while ensuring contract compliance and vendor performance.

The ideal candidate should possess strong analytical, problem-solving, and communication skills, along with a Bachelor's degree and relevant experience in staffing or MSP operations.

Qualifications

• 0-2 years of staffing and/or MSP experience required.
• Strong verbal and written communication skills are essential.
• Self-motivated individual with strong time management skills.

Responsibilities

• Assist during all stages of the contract labor acquisition process.
• Document client reported issues and track resolution.
• Maintain and update worker assignments as needed.
• Provide program status reports to leadership.

Skills

Analytical skills

Problem solving skills

Documentation skills

Time Management

Communication skills

Education

Bachelor's Degree

Tools

MS Office Tools

Job description

Job Description

Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.

Responsibilities:

• Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding
• Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face to face meetings, email and phone
• Conduct research and analysis to resolve client’s or supplier inquiries as needed
• Provide program status reports to leadership as required
• Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

Qualifications

• Excellent analytical and problem solving skills
• Excellent documentation and follow up skills
• Strong determination to impact performance
• Time Management , self-motivated and perseverance
• Excellent verbal and written communication skills
• 0-2 or more years of staffing and/or MSP experience
• Bachelor’s Degree
• MS Office/Tools- advanced skills

Additional Information

Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:

• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Tuition Assistance
• Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for accommodation options.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.