Program Coordinator, Support and Engagement, ISO

University-of-Rochester; City of Rochester (NY); On-site; USD 30,000 - 43,000; Full time

Job summary

The University of Rochester is seeking a Program Coordinator within the International Services Office in Rochester, NY. You will provide administrative and logistical support for ISO events and programs, coordinating rooms, tech, transportation, and cross-campus collaboration.

You will help manage social media, newsletters, and communications, assist with budgeting and student supervision, and support special programs such as Fulbright and Global Engagement initiatives through a collaborative,

Qualifications

• Associate's degree and 3 years of admin support experience required.
• Bachelor’s degree in a related field preferred.
• Experience with student programming and cross-campus collaboration preferred.

Responsibilities

• Support planning, promotion and implementation of all events.
• Coordinate room reservations, technology, and on-campus permissions.
• Arrange transportation for off-campus events.
• Assist with social media, newsletters and online content.
• Support budgets and supervision of student staff; assist with special programs.

Skills

Verbal & written communication

Event planning

Budget administration

Cross-campus collaboration

Student programming

Education

Associate's degree with 3 years of experience

Bachelor’s degree preferred

Tools

Microsoft Office Suite

FileMaker Pro

Zoom

Box

Adobe

Canva

Eventbrite

CCC/University Events Calendar

Video production

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.Job Location (Full Address):44 Celebration Dr, Rochester, New York, United States of America, 14620Opening:Worker Subtype:RegularTime Type:Full timeScheduled Weekly Hours:40Department:200211 International Services OfficeWork Shift:UR - Day (United States of America)Range:UR URG 106 HCompensation Range:$21.78 - $30.53The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.Responsibilities:The Program Coordinator will work collaboratively with the International Services Office (ISO) Support and Engagement team to provide administrative and logistical support for all ISO sponsored events and programs. This includes cross campus collaboration, social media engagement, and some student oversight.Please note, this position has an end date of 6/30/2027 with potential extension subject to funding.Essential Functions:Programming SupportWill support the Assistant Director with the planning, promotion and implementation of all in-person and virtual events.Will work across campus lines to reserve rooms, coordinate technology, and secure appropriate permissions for on-campus events.Will gather information, make reservations, and secure transportation accommodations for off-campus events.Will supervise campus events and trips in person along with Assistant Director and student assistantsCommunicationsWill collaborate with ISO staff to send ISO newsletter for students, faculty, and staffWill update online platforms with new content for upcoming events, programs, and other materials as neededSocial MediaWill promote events through multiple Social Media platformsWill use infographics and marketing templates to design fliers and social media posts to advertise events and programs to studentsAlong with Assistant Director, coordinate social media posting schedule for Instagram and other platforms utilizing online planning calendarBudget and SupervisionWill support Assistant Director in hiring and oversight of students who will be working on social media, marketing, and programming initiativesWill manage the budget and reconcile expenses as they relate to social media and programming initiativesSpecial Programs & Other DutiesWill support team with additional programming for special programs such as Fulbright Program, Global Visitor Program, Mentorship Program, Scholars, etc.Will create newsletters and communications for special stakeholder groups as neededWill support future special programs for cohorts on behalf of Office for Global EngagementOther duties as assignedMinimum Education & Experience:Associate's degree and 3 years of progressively responsible experience in administrative support required preferably working with international populationsBachelor’s Degree in related field preferredExperience with student programming preferredExperience collaborating across campus departments in higher education preferredOr equivalent combination of education and experienceKnowledge, Skills & Abilities:Proficiency with Microsoft Suite, FileMaker Pro, virtual collaboration tools (Zoom, Box), Adobe, etc. requiredOffice procedures, database entry principles, customer service and public relations principles, principles of math, mailing and distribution methods, training principles, leadership principles, intermediate to advanced budget administration principles, inventory and supply maintenance principles, event planning requiredAbility to effectively communicate and interact, both verbally and in writing, with all people requiredIntermediate knowledge of hardware and software functionality preferredExperience with organizing Zoom meetings and Zoom webinarsKnowledge of social media platforms (Instagram, Youtube, etc)Experience working with Canva preferredExperience with campus event registration platforms such as CCC, University Events Calendar, and Eventbrite preferredExperience with video production preferredUnderstanding of the Social Security and ITIN process (CAA) as they relate to international students preferredThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.