PROGRAM COORDINATOR, SPECIALITY DOCKET

Region Ten Community Services Board; Charlottesville (VA); On-site; USD 48,000 - 72,000; Full time

Job summary

Region Ten Community Services Board is seeking a Specialty Docket Program Coordinator to coordinate services for the Therapeutic Docket and Charlottesville-Albemarle Recovery Court. The role involves coordinating referrals, assessments, and transitions across jail, hospitals, and treatment settings, ensuring continuity of care and clear communication among providers, clients, and the court.

The ideal candidate has a master’s degree in a related field and experience in care coordination or

Qualifications

• Master’s degree required in a related field; relevant experience considered in lieu of a degree.
• Experience in care coordination, case management, or program coordination preferred.
• Licensure: professional license preferred but not required; must register with VA DHP as Resident/Supervisee within 6 months.

Responsibilities

• Coordinate referrals, assessments, and transitions across jail, hospital, residential, and outpatient settings.
• Track participant engagement and treatment needs; support case coordination processes.
• Facilitate communication among treatment providers, partners, participants, and the court.
• Work with RC and TD teams to ensure continuity of care and appropriate services.

Skills

Care coordination

Case management

Program coordination

Communication skills

Time management

Education

Master’s degree in a human services, behavioral health, social work, psychology, criminal justice, or related field

Tools

Electronic health records (EHR)

Job description

POSITION TITLE: SPECIALTY DOCKET PROGRAM COORDINATOR

This is an FLSA non-exempt position. The Specialty Docket Program Coordinator is responsible for coordinating services and supporting program operations for Region Ten’s treatment specialty docket programs, including Therapeutic Docket (TD) and Charlottesville-Albemarle Recovery Court (RC). Responsibilities include coordinating referrals, assessments, treatment orientation, and transitions between jail, hospitals, residential treatment, and outpatient services; tracking participant engagement and treatment needs; facilitating communication between treatment providers, community partners, participants, and the court; and supporting the overall case coordination process. The Coordinator works closely with RC and TD treatment teams to ensure participants are connected to appropriate services and that transitions between levels of care occur efficiently and with continuity. The incumbent is expected to follow established Region Ten policies, program procedures, and professional standards while demonstrating sound judgment, strong organization, and effective communication.

Oversight over Recovery Court and Therapeutic Docket programs, regular collaboration with OAR and court system, and other community stakeholders. See systems in action in the lives of consumers.

QUALIFICATIONS:

EDUCATION:

• Master’s degree in a human services, behavioral health, social work, psychology, criminal justice, or related field is required. Relevant professional experience may be considered in lieu of a Master’s degree.

EXPERIENCE:

• Experience with care coordination, case management, program coordination, or related services within a behavioral health, substance use, human services, or criminal justice setting preferred.
• Experience working collaboratively with behavioral health providers, courts, correctional settings, hospitals, residential treatment providers, or other community partners strongly preferred.

CERTIFICATION/LICENSE:

• Professional license preferred but not required.
• Must be registered with Virginia Department of Health as Resident or Supervisee within 6 months of hire if not already licensed.

KSAS

Knowledge of: behavioral health and substance use treatment systems; basic principles of care coordination and continuity of care; general understanding of the criminal justice and treatment court systems; the intersection of mental health, substance use, and justice involvement; basic understanding of levels of care and the ASAM framework; Medicaid/ARTS service authorization processes; confidentiality requirements; and electronic health record systems.

Skills in: coordinating multiple services and providers across different systems; strong organization, time management, and follow-through; tracking multiple participants and time-sensitive tasks simultaneously; professional oral and written communication; problem-solving; maintaining accurate records; data entry and basic data tracking; and communicating effectively with participants, clinicians, court personnel, correctional staff, community providers, and agency leadership.

Abilities to: manage multiple priorities and deadlines in a fast-paced environment; independently follow cases and identify outstanding needs or barriers; communicate effectively across behavioral health, criminal justice, and community systems; build collaborative working relationships with individuals of diverse backgrounds and experiences; maintain confidentiality and appropriately manage sensitive information; recognize concerns requiring clinical consultation and seek guidance from the Director; and demonstrate flexibility, professionalism, and sound judgment when responding to changing participant and program needs.

HOURLY SALARY RANGE:

GRADE 10- $23.12- $34.68 per hour

SCHEDULE: Full-time (Non-exempt)

Full-time (Non-exempt)

POSITION LOCATION: Peterson Building

800 Preston Avenue
Charlottesville, VA 22903

Position : 000001605

Location : 800 PRESTON AVE PETERSON BLDG