Program Coordinator-Small Business

San Diego East County EDC; El Cajon (CA); Hybrid; USD 46,000 - 52,000; Full time

Job summary

San Diego East County EDC is seeking a Program Coordinator, Small Business Programs to support the SBDC program and related initiatives. You will manage training calendars, coordinate events, registrations, and data reporting, while collaborating with the SBDC Director and staff to ensure high-quality program delivery.

The role emphasizes strong organization, clear communication, and the ability to juggle multiple priorities across programs, staff, and community stakeholders.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail, especially for reviewing event listings and registration data.
• Experience with event registration platforms, including building events, managing listings, and generating reports.
• Ability to manage multiple tasks, deadlines, and priorities.
• Reliable transportation to training sites, meetings, and events in East County region.
• Proficiency with Microsoft Office, Google Workspace, and similar productivity tools.
• Ability to communicate professionally with staff, board members, businesses, public agencies, partners, funders, and community stakeholders.

Responsibilities

• Coordinate logistics for current and upcoming training events.
• Monitor registrations and correctness of event listings; request corrections as needed.
• Prepare for in-person events with handouts, sign-in sheets, and on-site setup.
• Track and report workshop attendance data.
• Assist with biannual training calendar build-out and calendar invites.
• Coordinate with SBDC Director on advisor scheduling, event titles, durations, and locations.
• Maintain accurate event records and documentation for program and funder reporting.
• Provide post-event follow-up with clients and advisors.
• Support data collection, reporting, and documentation for grants, contracts, programs, and events.
• Assist with partner outreach and gathering program updates and success stories.

Skills

Strong communication

Organizational skills

Attention to detail

Microsoft Office

Google Workspace

Event registration platforms

Time management

Team collaboration

Tools

Canva

Constant Contact

Mailchimp

WordPress

CRM systems

Job description

Program Coordinator, Small Business Programs

Reports To: Director, East County Small Business Development Center (SBDC)

Salary Range- $22-25/Hr plus benefits

Classification: Non-exempt

Employment Status: Full-time

Location: East County EDC office/hybrid as approved

Position Summary

The Program Coordinator, Small Business Programs provides coordination, logistical, and administrative support across East County EDC’s SBDC program and other organizational programs and initiatives. A significant portion of this position supports the East County Small Business Development Center training calendar, including event setup, registration monitoring, materials preparation, attendance tracking, and reporting.

This role requires strong organization, accuracy, attention to detail, clear communication, and the ability to manage multiple priorities across programs, staff, public agencies, partners, businesses, and community stakeholders. The Program Coordinator, Small Business Programs works closely with the Small Business Development Center Director and supports the broader team to ensure programs and events are coordinated, accurate, responsive, and aligned with East County EDC’s mission.

Essential Duties and Responsibilities

Program and Event Coordination

• Manage logistics, preparation, and follow-through for current and upcoming training events.
• Monitor registrations and review event listings for accuracy, and submit correction requests to the Lead Center.
• Prepare for in-person events, including printed handouts, sign-in sheets, and on-site setup.
• Track, report, and upload workshop attendance data.
• Assist with the twice-yearly build-out of the training calendar for the following year, including registration platform setup, virtual meeting links, and calendar invites.
• Coordinate with the Small Business Development Center Director on advisor scheduling, event titles, duration, and locations.
• Maintain accurate event records, files, documentation, and data needed for program and funder reporting.

Client and Advisor Support

• Manage post-event follow-up with clients and advisors.
• Respond to basic client and advisor questions and route more complex items appropriately.
• Support collection of client success stories and client re-engagement outreach as assigned.
• Provide coverage for training and event activity when the Small Business Development Center Director is out of the office.

Program and Administrative Support

• Provide administrative and program support to assigned East County EDC programs and initiatives.
• Support internal systems, files, records, contact lists, databases, and program documentation.
• Assist with tracking program deadlines, deliverables, participation, outcomes, partner needs, and internal priorities.
• Support coordination of program, committee, and partner meetings, workshops, and stakeholder convenings, including logistics, registration, materials, communications, and follow-up.
• Support data collection, data entry, reporting preparation, and documentation related to grants, contracts, programs, and events.
• Assist with partner and business outreach, and coordinate with staff and partners to gather program updates, success stories, and community impact data.
• Support preparation of presentations, flyers, program materials, reports, and other written or visual materials.
• Help maintain consistent program processes and support improvements to workflow and documentation.
• Provide flexible support during high-priority organizational initiatives, events, campaigns, or programs.

Required Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail, particularly in reviewing event listings and registration information.
• Experience with event registration platforms, including building events, managing listings, and pulling reports.
• Ability to manage multiple tasks, deadlines, and priorities.
• Reliable transportation to travel to training sites, meetings, and events throughout the East County region.
• Proficiency with Microsoft Office, Google Workspace, and similar productivity tools.
• Ability to communicate and work professionally with staff, board members, businesses, public agencies, partners, funders, and community stakeholders.
• Ability to follow direction, work independently, and ask clarifying questions when needed.
• Commitment to East County EDC’s mission and work in economic development, small business support, and regional collaboration.

Preferred Qualifications

• Experience coordinating training events, workshops, webinars, recurring event calendars, or grant- and contract-funded programs.
• Familiarity with client and program data management systems.
• Experience in nonprofit, public agency, chamber, Small Business Development Center, economic development, events, or administrative support environments.
• Experience with virtual meeting platforms, including scheduling, link management, and calendar invitations.
• Familiarity with Canva, Constant Contact, Mailchimp, WordPress, CRM systems, or similar tools.
• Basic understanding of East County, regional economic development, small business support, or community partnerships.

Core Competencies

• Professional communication and customer service mindset
• Organization, follow-through, and time management
• Attention to detail and accuracy
• Adaptability and initiative
• Team collaboration, discretion, and mission alignment

Work Environment and Physical Requirements

This position operates in a professional office environment and includes regular off-site meetings, trainings, events, or community activities. The role routinely uses standard office equipment such as a computer, phone, copier, and related technology.

The employee may occasionally be required to lift or move materials related to meetings or events, typically up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Classification and Work Hours

This position is classified as non-exempt and is eligible for overtime in accordance with applicable federal, state, and local wage and hour laws. The employee is required to accurately record all hours worked.

The standard schedule will be determined by the organization. Some evening or early morning work may be required for meetings, events, or organizational needs.

Other Duties

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties may be modified or assigned at any time based on organizational needs.

At-Will Employment

• Employment with East County EDC is at-will. Nothing in this job description creates a contract of employment or alters the at-will employment relationship.