Program Coordinator - Regulatory Boards & Licensing Support

South Carolina DDSN; South Carolina; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

Vacation leave

Sick leave

Paid holidays

Parental leave

Retirement plan

Deferred compensation

Job summary

The South Carolina Department of Labor, Licensing and Regulation (LLR) seeks an administrative supervisor to oversee the Counselors, Psychology, Social Work and Genetic Counselors Boards. You will supervise administrative staff, ensure accurate interpretation of licensing statutes, and respond to inquiries from licensees and the public.

The role includes staff training, regulatory compliance, and coordination with internal divisions.

Qualifications

• Minimum: High school diploma and relevant program experience.
• Mandatory: Must be able to successfully complete a fingerprint-based background check and be vetted by SLED Criminal Justice Information Services.
• Preferred: 4 years related experience or supervisory experience; knowledge of office management and general administrative functions; strong communication; excellent customer service; ability to exercise judgment when applying policies; ability to follow complex instructions; proficiency with office equipment and databases; knowledge of regulations; ability to process meeting notes.

Responsibilities

• Provide supervision, direction, and assistance to the administrative functions and operations of the Boards.
• Interpret licensing statutes and regulations to licensees, applicants, and the public; respond to inquiries by walk-ins, phone, email, mail, and fax.
• Train, supervise and lead staff who conduct daily operations for the Boards.
• Weekly review the Boards’ websites and update changes and ensure updates to the National Practitioner Database.
• Monitor and enforce licensee board-ordered terms and reports of non-compliance; collaborate with other divisions.
• Perform records retention, board meeting preparation, fiscal and procurement activities, and other statutory/regulatory support tasks.

Skills

Communication

Office management

Customer service

Discretion and judgment

Follow complex instructions

Meeting notes handling

Regulatory knowledge

Education

High school diploma

Tools

Microsoft Office Suite

Job description

The South Carolina Department of Labor, Licensing and Regulation (LLR) seeks an administrative supervisor to oversee the Counselors, Psychology, Social Work and Genetic Counselors Boards. You will supervise administrative staff, ensure accurate interpretation of licensing statutes, and respond to inquiries from licensees and the public.

The role includes staff training, regulatory compliance, and coordination with internal divisions.