Program Coordinator (Per Diem Evening Shift)

Catholic Charities, Diocese of Trenton; Trenton (NJ); On-site; USD 70,000 - 95,000; Full time

Job summary

Catholic Charities, Diocese of Trenton seeks a Program Supervisor to assist the Program Director in managing day-to-day clinical operations of MRSS, overseeing staff and ensuring program fidelity.

Responsibilities include supervising Family Intervention Specialists and Crisis Intervention Specialists, coordinating trainings, maintaining certifications, monitoring client outcomes, and ensuring compliance with CSOC/MRSS contracts and agency policies.

Qualifications

• Must have clinical supervision experience.
• Knowledge of CSOC/MRSS contracts and standards.
• Certification in the Crisis Assessment Tool (CAT) and ongoing annual recertification.

Responsibilities

• Assist the Program Director in managing day-to-day clinical operations of MRSS.
• Oversee daily program operations (1p to 9p) and provide on-call coverage as required.
• Supervise Family Intervention Specialists and Crisis Intervention Specialists; ensure clinical interventions for families in crisis.
• Coordinate and deliver staff trainings and supervise staff performance.
• Maintain CAT certifications for staff and ensure compliance with state and agency requirements.
• Monitor client outcomes, review care plans, and ensure service delivery aligns with CSOC/MRSS contracts.
• Assist in data collection for outcomes and support Continuous Quality Improvement initiatives.

Skills

Clinical supervision

Crisis intervention

Staff training

Job description

Job Summary

Assist the Program Director in the management and supervision of the day-to-day clinical operation of MRSS.

Duties And Responsibilities

• Work alongside Program Director to oversee daily operations of the program (1p to 9p)/ On Call as required
• In conjunction with Program Director, will ensure that Family Intervention Specialists and Family Support Workers provide clinical interventions to children and families in crisis following the Children System of Care Model and Protocols
• Provide crisis stabilization services in the field when Family Intervention Specialists and family Support Workers need back up support
• Become certified and maintain certification for the Crisis Assessment Tool
• Monitor and ensure that Family Intervention Specialists and Crisis Intervention Specialists are certified in the Crisis Assessment Tool (CAT) and maintain yearly certification
• Work with Program Director & Program Director in developing and implementing staffing patterns that will maximize staffs ability to respond to crisis’ on a 24 hour/7 day week schedule
• In conjunction with Program Director & Program Director, ensure a positive work environment and positive staff morale
• In conjunction with Program Director, provide clinical supervision for all program cases
• Provide training and ongoing supervision to Family Intervention Specialists and Crisis Intervention Specialists
• Become certified and maintain certification for the Crisis Assessment Tool
• Monitor and ensure that Family Intervention Specialists and Crisis Intervention Specialists are certified in the Crisis Assessment Tool (CAT) and maintain yearly certification
• Coordinate all staff training for the State of NJ and Catholic Charities
• Oversee, review and approve all Individual Crisis Plans (ICP), monitor all client outcomes, review CMO Referrals, review transitional plans for discharge, and review Crisis Assessment Tools
• Ensure that MRSS services complies with Children System of Care contract requirements and implement best practices in the field
• In conjunction with Program Director, supervise program staff and complete initial and yearly evaluations
• Assist Program Director in developing methods to collect data for tracking external/internal outcomes established by CSOC/MRSS including delivery of services, outcomes of direct services, cost effectiveness of services, customer satisfaction of the delivery of services, and overall effectiveness of these services
• In conjunction with Program Director, implement Continuous Quality Improvement using PDSA models
• Provide back up on an as needed basis to Program Director
• Ensure on-call coverage for 24/7 program environment
• Collaborate and work cooperatively with other agency staff and community agencies
• Serve on professional committees as required by the administration and in keeping with professional standards
• Fulfill diverse responsibilities required and/or assigned by the Program Direct and/or Program Director
• Comply to COA Standards of Catholic Charities and all agency policies
• Report to and be supervised by the Program Director
• Attend all trainings mandated by the state and any other training assigned by the Program Director that will enhance job responsibilities
• Learn Millenium and CYBER Program that is used by the CCDOT & CSOC
• Other duties as assigned