Program Coordinator (Evening Shift)

Catholic Charities, Diocese of Trenton; Trenton (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Catholic Charities, Diocese of Trenton is seeking a professional to assist the Assistant Program Director in managing and supervising the MRSS clinical operations. The role involves overseeing staff, providing training, and ensuring compliance with intervention protocols.

The ideal candidate should possess experience in a clinical setting, have certification in the Crisis Assessment Tool, and demonstrate skills in staff training and data management. This is an opportunity to impact the lives of children and families in crisis in New Jersey.

Qualifications

• Experience in managing clinical programs and supervising staff.
• Certification in Crisis Assessment Tool (CAT).

Responsibilities

• Assist in the management of the MRSS clinical operations.
• Provide clinical supervision and training to staff.
• Ensure compliance with Children System of Care contract requirements.
• Monitor client outcomes and service effectiveness.

Skills

Crisis intervention techniques

Clinical supervision

Staff training and development

Data collection methods

Education

Relevant degree in social work or psychology

Tools

Millenium and CYBER Programs

Job description

Job Summary

Assist the Assistant Program Director in the management and supervision of the day-to-day clinical operation of MRSS.

Duties And Responsibilities

• Work alongside Assistant Program Director to oversee daily operations of the program (1p to 9p)/ On Call as required
• In conjunction with Assistant Program Director, will ensure that Family Intervention Specialists and Family Support Workers provide clinical interventions to children and families in crisis following the Children System of Care Model and Protocols
• Provide crisis stabilization services in the field when Family Intervention Specialists and family Support Workers need back up support
• Become certified and maintain certification for the Crisis Assessment Tool
• Monitor and ensure that Family Intervention Specialists and Crisis Intervention Specialists are certified in the Crisis Assessment Tool (CAT) and maintain yearly certification
• Work with Assistant Program Director & Program Director in developing and implementing staffing patterns that will maximize staffs ability to respond to crisis’ on a 24 hour/7 day week schedule
• In conjunction with Assistant Program Director & Program Director, ensure a positive work environment and positive staff morale
• In conjunction with Assistant Program Director, provide clinical supervision for all program cases
• Provide training and ongoing supervision to Family Intervention Specialists and Crisis Intervention Specialists
• Become certified and maintain certification for the Crisis Assessment Tool
• Monitor and ensure that Family Intervention Specialists and Crisis Intervention Specialists are certified in the Crisis Assessment Tool (CAT) and maintain yearly certification
• Coordinate all staff training for the State of NJ and Catholic Charities
• Oversee, review and approve all Individual Crisis Plans (ICP), monitor all client outcomes, review CMO Referrals, review transitional plans for discharge, and review Crisis Assessment Tools
• Ensure that MRSS services complies with Children System of Care contract requirements and implement best practices in the field
• In conjunction with Assistant Program Director, supervise program staff and complete initial and yearly evaluations
• Assist Assistant Program Director in developing methods to collect data for tracking external/internal outcomes established by CSOC/MRSS including delivery of services, outcomes of direct services, cost effectiveness of services, customer satisfaction of the delivery of services, and overall effectiveness of these services
• In conjunction with Assistant Program Director, implement Continuous Quality Improvement using PDSA models
• Provide back up on an as needed basis to Assistant Program Director
• Ensure on-call coverage for 24/7 program environment
• Collaborate and work cooperatively with other agency staff and community agencies
• Serve on professional committees as required by the administration and in keeping with professional standards
• Fulfill diverse responsibilities required and/or assigned by the Assistant Program Direct and/or Program Director
• Comply to COA Standards of Catholic Charities and all agency policies
• Report to and be supervised by the Assistant Program Director
• Attend all trainings mandated by the state and any other training assigned by the Program Director that will enhance job responsibilities
• Learn Millenium and CYBER Program that is used by the CCDOT & CSOC
• Other duties as assigned