Program Coordinator (Part-time)

The Town of West Hartford; West Hartford (CT); On-site; USD 34,000 - 45,000; Part time

Job summary

The Town of West Hartford is seeking a part-time, non-union staff member to support Community Partnerships programs, including the food pantry and seasonal assistance initiatives.

The role involves data entry, coordinating volunteers, managing donor relations, and providing information on support services. Strong communication and confidentiality are essential, as is the ability to work in a fast-paced office and community settings.

Qualifications

• High school diploma or equivalent; a bachelor’s degree is preferred.
• Two years of related experience or an equivalent combination of education and experience.

Responsibilities

• Assist with daily operations of the food pantry.
• Manage client and volunteer databases and applications.
• Oversee outdoor food distributions.
• Coordinate donations and send donation thank-you letters.
• Perform data entry and generate reports on program usage and donations.
• Recruit, train, and supervise program volunteers.
• Maintain confidentiality.
• Support year-round and seasonal programs and activities.
• Provide referrals and information on support services.
• Assist with background/reference checks on volunteers.
• Collaborate to develop new programs and funding sources.
• Participate in fundraising and community outreach.

Skills

Interpersonal skills

Computing skills

Diversity & communication

Oral & written communication

Teamwork

Work under pressure

Confidentiality

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Frontline Applicant Tracking - the Town of West Hartford

(Part-Time, Non-Union Position)

Salary range: $24.94 - $32.94/hour, depending on qualifications.

Application Deadline: Friday, November 27, 2026, at 4:30 p.m.

Preferred Work Schedule

• Mon & Fri: 8:30 a.m. - 4:30 p.m.
• Tue: 1:00 p.m. - 4:30 p.m.

Job Purpose

To assist in the operation and administration of Community Partnerships programs.

Essential Job Functions

• Assists with managing daily operations of the food pantry.
• Assists with managing client and volunteer database and application materials.
• Oversees outdoor food distributions.
• Assists with coordinating donations and sends out donation thank-you letters.
• Performs data entry and completes statistical reports on program usage and donations with attention to detail.
• Assists with recruiting, training and supervising Community Partnerships Division program volunteers.
• Assists with administrative tasks and general office duties as needed.
• Maintains confidential information.
• Assists with coordinating and implementing various year-round and seasonal programs/activities including Food Pantry Programs, Thanksgiving Meal Assistance, Holiday Assistance Programs and Leisure Services Scholarship Program.
• Provides referral and information on support service programs.
• Assists with conducting background and reference checks on potential volunteers.
• Works with Community Partnerships Manager to develop new programs and to maintain and identify funding sources for specific department programs (i.e., Food Pantry, Town That Cares, etc.).
• Participates in fundraising and promotional activities including community outreach and public speaking.

Knowledge, Skills, and Abilities

• Ability to establish and maintain effective working relationships with town staff, residents, outside agencies, and the general public.
• Ability to use a computer for word processing, spreadsheet and database applications.
• Ability to communicate and interact effectively with individuals from diverse backgrounds.
• Exceptional written and oral communication skills.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced office setting with interruptions.
• Ability to maintain confidentiality.

Work Environment

• Work is performed in an office environment, food pantries, and community settings.
• Work requires reaching, standing, walking, grasping, and repetitive motions.
• Verbal communication skills required for expressing or exchanging ideas by means of the spoken word.
• Listening is required to understand information at normal spoken word levels.
• Visual acuity is required for preparing and analyzing written or computer data, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities.
• May interact with residents who exhibit stress, or may exhibit mental health conditions and/or medical disabilities.
• Ability to push, move, lift, and carry up to forty (40) pounds on a routine basis.
• May require travel to attend meetings external to the organization in addition to offsite food distribution locations.
• Work outside of normal business hours on an occasional and usually scheduled basis.

Minimum Qualifications

High school diploma or equivalent; bachelor's degree preferred, plus minimum of two (2) years of related experience or equivalent combination of education and /or experience.

Benefits

For information regarding benefits administered for this part-time role, please visit the following link: Benefits Information - Non-Union Part-Time Employees

The above description is intended as illustration of the various types of work that may be performed and are representative of those that must be met by an employee to successfully perform the essential functions of the job. It is intended as a guide for personnel actions and must not be taken as a complete itemization of all facets of any job. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Equal Opportunity and Non-Discrimination

It is the policy of the Town of West Hartford that discrimination in any way on the basis race, color, religion, ethnicity, national origin, ancestry, sex, age, sexual orientation, genetic information, gender identity/expression, marital status, citizenship, veteran status, military/veteran status, political belief, criminal record, disability or any other protected status in accordance with the requirements and any exceptions under applicable state or federal law toward employees is strictly prohibited and will be not be tolerated.

Accommodations

The Town of West Hartford provides reasonable accommodations to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need an accommodation on the application or testing process, please contact the Human Resources Department at 860-561-7488 or email Alan Horner.

Non-Computer Access

Individuals who do not have access to a computer or need assistance completing an online application may visit the Noah Webster Library or its branches for access and assistance.