Program Coordinator, Operations and Administrative Services

Colorado State University; United States; On-site; USD 52,000 - 62,000; Full time

Job summary

Colorado State University is seeking a Program Coordinator, Operations & Administrative Services for the Division of Learning Innovation, based in Fort Collins, Colorado. The role builds the operational foundation, service experience, and coordination of spaces, systems, and day-to-day operations to advance learner access, success, and innovative teaching models.

Regular on-site presence in Fort Collins is expected to support daily operations, front-facing service, facilities coordination, and

Qualifications

• Bachelor’s degree OR High School Diploma (or GED) plus 3 years of related professional experience.
• 2-4 years of experience in operations, administrative coordination, office management, facilities support, customer service, event coordination, or a related field
• Demonstrated ability to coordinate multiple priorities, workflows, people, spaces, and details in a fast-paced environment.
• Demonstrated ability to communicate clearly and professionally with diverse stakeholders, including leaders, colleagues, visitors, learners, vendors, and external partners.
• Demonstrated commitment to service excellence, follow-through, sound judgment, discretion, and creating a welcoming and professional environment.

Responsibilities

• Coordinate day-to-day site operations, including building access, facilities requests, office readiness, shared space use, maintenance coordination, and space planning.
• Coordinate front desk operations, visitor support, learner walk-ins, mail distribution, supply management, and other front-facing services to create a welcoming environment.
• Coordinate purchasing, invoice routing, inventory tracking, vendor services, equipment needs, and resource planning for operational and facilities support.

Skills

Communication

Multi‑tasking

Project coordination

Customer service

Education

Bachelor’s degree or HS + 3 years experience

Job description

Position Summary

Position Summary: The Division of Learning Innovation is a university-wide enterprise that connects CSU’s academic excellence, workforce relevance, and land-grant mission to learners across Colorado, the nation, and the world. Through CSU Online, Professional and Continuing Education, Osher Lifelong Learning Institute, and Learning Innovation for Extension Programs, the division designs and supports learning experiences across the learner lifecycle, from open learning and noncredit credentials to degree pathways and workforce-aligned programs. The Program Coordinator, Operations & Administrative Services plays an important role in creating the operational foundation and service experience for the Division of Learning Innovation at Colorado State University. This position helps ensure that the division’s spaces, systems, services, and day-to-day operations are organized, welcoming, responsive, and aligned with the division’s mission to expand access, strengthen learner success, and advance innovative models of teaching and learning. This position is based in Fort Collins, Colorado. Regular on-site presence is expected to support daily operations, front-facing service, facilities coordination, and team collaboration. Occasional evening and weekend work may be required. For full consideration, all materials must be RECEIVED no later than 11:59 PM Mountain Time on Monday, November 9, 2026.

Essential Job Duties

• Division Operations & Site Management:

  Coordinate day‑to‑day site operations, including building access, facilities requests, office readiness, shared space use, maintenance coordination, furniture and equipment need, and communication with property management and service providers. Support operational readiness, continuity, and safety by coordinating emergency preparedness activities, building proctor responsibilities, conference room scheduling, operational calendars, and space‑related planning.

• Administrative Services & Service Experience:

  Coordinate front desk operations, visitor support, learner walk‑ins, mail distribution, supply management, and other front‑facing services that create a welcoming, polished, organized, and learner‑centered environment. Support divisional leaders and teams through scheduling, meeting logistics, document preparation, operational communications, onboarding support, search logistics, workflow management, and maintenance of shared procedures and records.

• Budget & Resource Coordination:

  Coordinate purchasing, invoice routing, inventory tracking, vendor services, equipment needs, and resource planning related to operational, administrative, and facilities support. Promote effective stewardship of divisional resources through organized tracking, cost‑conscious practices, timely follow‑up, and coordination that supports operational continuity, service excellence, and divisional growth.

Conditions of Employment

Pre‑employment Criminal Background Check (required for all new hires). Must be legally authorized to work in the United States; visa sponsorship is not available. Regular on‑site presence in Fort Collins, Colorado is expected. Occasional flexible work hours, including evenings and weekends.

Supervision

This position may coordinate the work of student employees supporting front desk and operational activities and may assist with hiring, training, scheduling, and day‑to‑day oversight as assigned.

Minimum Qualifications

• Bachelor’s degree OR High School Diploma (or GED) plus 3 years of related professional experience.
• 2-4 years of experience in operations, administrative coordination, office management, facilities support, customer service, guest services, event coordination, or a related field
• Demonstrated ability to coordinate multiple priorities, workflows, people, spaces, and details in a fast‑paced environment.
• Demonstrated ability to communicate clearly and professionally with diverse stakeholders, including leaders, colleagues, visitors, learners, vendors, and external partners.
• Demonstrated commitment to service excellence, follow‑through, sound judgment, discretion, and creating a welcoming and professional environment.

Preferred Qualifications

• Experience supporting operations in a complex, service‑centered, customer‑facing, or mission‑driven environment.
• Experience creating a high‑quality experience for guests, clients, customers, learners, employees, or community members through thoughtful service and attention to detail.
• Experience coordinating facilities, events, meetings, logistics, purchasing, vendor services, or administrative workflows.
• Ability to anticipate needs, reduce friction, solve problems, and create calm, organized systems in a dynamic environment.
• Experience supporting multiple leaders, teams, locations, or cross‑functional initiatives.
• Interest in professional growth within operations, project coordination, organizational effectiveness, or service experience design.

Salary Range

$52,000-$62,000

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world‑class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work‑life balance, CSU is where you can thrive, grow, and make a lasting impact.

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

EEO

Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Inspired by its land‑grant heritage, Colorado State University is committed to excellence and engagement, setting the standard for public research universities in teaching, research, service and extension for the benefit of the citizens of Colorado, the United States, and the world.