Program Coordinator - MicroEnterprise

Goodwill Southwest Florida; Fort Myers (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off (PTO) and paid holidays

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a Program Coordinator for the MicroEnterprise program in Fort Myers. This role coordinates entrepreneurship training, oversees logistics, engages participants, and builds community partnerships across Lee, Collier, Charlotte, Hendry and Glades counties.

Ideal candidates have a high school diploma or GED and at least two years in program coordination or nonprofit work. Strong organizational, communication, and customer service skills are essential; occasional

Qualifications

• High school diploma or GED required.
• Two years of experience in program coordination, workforce development, education, nonprofit management, or small business support required.
• Budget monitoring or basic financial management experience preferred.
• Provide outstanding customer service to participants, partners, and stakeholders.
• Strong organizational and time-management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently while collaborating with a team.
• Passion for helping entrepreneurs and strengthening local communities.
• Proficiency in Microsoft Office Suite, Zoom and SharePoint.
• Ability to learn participant database systems and reporting software.
• Ability to coordinate multiple projects and events simultaneously.

Responsibilities

• Coordinate entrepreneurship training programs, workshops, and special events.
• Recruit, enroll, and support Facilitators, Business Coaches and aspiring entrepreneurs' suitability.
• Schedule classrooms, speakers, coaches, and community partners.
• Maintain participant records and prepare program reports.
• Assist with budget tracking, and monitoring program expenses.
• Build and maintain relationships with banks, community organizations, volunteers, and business resource partners.
• Assist with planning graduation ceremonies, pitch competitions, and other signature events.
• Maintain daily content on social media platforms.
• Must have and maintain a valid Florida driver's license and reliable transportation.
• Must have a flexible schedule and work nights and weekends as required.
• Perform other related duties as assigned.

Skills

Organization

Time management

Communication

Customer service

Independence

Education

High School diploma or GED

Tools

Microsoft Office Suite

Zoom

SharePoint

Job description

Job Title: Program Coordinator- MicroEnterprise
Location: 5100 Tice Street Fort Myers, FL 33905
Employment Type: Full-Time, Salary, Exempt
Goodwill Southwest Florida is seeking a Program Coordinator for our MicroEnterprise program. The MicroEnterprise Coordinator is responsible for coordinating and supporting entrepreneurship training programs that empower aspiring and existing small business owners throughout Southwest Florida. This position oversees program logistics, participant engagement, community partnerships, and administrative functions while ensuring high-quality program delivery. The position requires frequent travel throughout the service areas of Lee, Collier, Charlotte, Hendry, and Glades counties, as well as frequent evening and weekend hours to support classes, workshops, networking events, and special events.

Key Responsibilities

• Coordinate entrepreneurship training programs, workshops, and special events.
• Recruit, enroll, and support Facilitators, Business Coaches and aspiring entrepreneurs' suitability.
• Schedule classrooms, speakers, coaches, and community partners.
• Maintain participant records and prepare program reports.
• Assist with budget tracking, and monitoring program expenses.
• Build and maintain relationships with banks, community organizations, volunteers, and business resource partners.
• Assist with planning graduation ceremonies, pitch competitions, and other signature events.
• Maintain daily content on social media platforms.
• Must have and maintain a valid Florida driver's license and reliable transportation.
• Must have a flexible schedule and work nights and weekends as required.
• Perform other related duties as assigned.

Qualifications

• High School diploma or GED required.
• Two years of experience in program coordination, workforce development, education, nonprofit management, or small business support required.
• Budget monitoring or basic financial management experience preferred.
• Provide outstanding customer service to participants, partners, and stakeholders.
• Strong organizational and time-management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently while collaborating with a team.
• Passion for helping entrepreneurs and strengthening local communities.
• Proficiency in Microsoft Office Suite, Zoom and SharePoint.
• Ability to learn participant database systems and reporting software.
• Ability to coordinate multiple projects and events simultaneously.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement