Community Relations & Events Manager

Goodwill Southwest Florida; Fort Myers (FL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off

Employee Assistance Program

Employee discounts

Tuition Reimbursement

Job summary

Goodwill Southwest Florida seeks a Community Relations & Events Manager to lead volunteer engagement, community partnerships, and event planning. You will develop and manage recruitment, onboarding, scheduling, and recognition programs while coordinating events and producing content to highlight the organization’s impact.

The role requires strong communication, relationship-building, and project management skills, with a focus on growing volunteer participation and expanding community outreach

Qualifications

• Bachelor's degree preferred in communications, PR, marketing, nonprofit management, or related field.
• Three years of experience in community engagement, volunteer management, nonprofit outreach, communications, events, PR, or related field.
• Volunteer recruitment, coordination, or program development experience strongly preferred.
• Strong relationship-building, communication, organizational, and project management skills.
• Knowledge of volunteer management, community outreach, event coordination, social media management, and content creation.
• Strong storytelling and written communication skills.
• Photography and basic video creation skills preferred.

Responsibilities

• Lead development and growth of volunteer engagement program.
• Manage volunteer recruitment, onboarding, scheduling, communication, recognition, and stewardship.
• Build relationships with volunteers, businesses, schools, and community groups.
• Coordinate volunteer participation for programs, events, and community initiatives.
• Track participation and impact metrics to improve retention and engagement.
• Assist in planning, promotion, and execution of events.
• Oversee event registration, attendee communication, and volunteer assignments.
• Create content highlighting Goodwill's programs and community impact.
• Support digital campaigns to raise awareness and attendance.
• Maintain photo/video/content libraries and monitor engagement.

Skills

Volunteer management

Event planning

Public relations

Social media management

Content creation

Education

Bachelor's degree in Communications/Public Relations/Marketing/Nonprofit Management/Community Development

Tools

Social media platforms

Job description

Job Title: Community Relations & Events Manager

Employment Type:

Full-Time / Salary / Exempt

Goodwill Southwest Florida is seeking a Community Relations & Events Manager to lead community outreach, volunteer engagement, event planning, and social media initiatives that connect individuals, businesses, and organizations to Goodwill's mission. The Community Relations & Events Manager is responsible for growing volunteer participation, building community partnerships, coordinating events, creating engaging content, and increasing public awareness of Goodwill's programs, services, and community impact.

Key Responsibilities

• Lead the development, implementation, and growth of Goodwill Southwest Florida's volunteer engagement program.
• Develop and manage processes for volunteer recruitment, onboarding, scheduling, communication, recognition, and stewardship in collaboration with departments across the organization.
• Identify meaningful volunteer opportunities and build relationships with individual volunteers, businesses, schools, civic organizations, and community groups.
• Coordinate and oversee volunteer participation for programs, events, special projects, and community initiatives.
• Track volunteer participation and impact metrics and develop strategies to strengthen volunteer retention and long-term engagement.
• Support the planning, promotion, coordination, and execution of organizational and community events.
• Manage event registration, attendee communications, volunteer assignments, and participant engagement activities.
• Identify opportunities for community outreach, partnerships, presentations, and organizational representation within the community.
• Support signature events, program celebrations, volunteer activities, and community engagement initiatives.
• Manage organizational social media platforms and maintain content calendars.
• Create written, photographic, and video content that highlights Goodwill's people, programs, partners, events, and community impact.
• Develop and share stories that connect volunteerism and community involvement to Goodwill's mission.
• Support digital campaigns that increase awareness, participation, volunteer engagement, and event attendance.
• Monitor audience engagement, social media performance, and content effectiveness and recommend opportunities for improvement.
• Maintain organizational photo, video, and content libraries.
• Follow all company policies, procedures, and applicable federal and state laws.
• Maintain reliable transportation and travel throughout the community as needed.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in Communications, Public Relations, Marketing, Nonprofit Management, Community Development, or a related field preferred.
• Three years of experience in community engagement, volunteer management, nonprofit outreach, communications, events, public relations, or a related field.
• Volunteer recruitment, coordination, or program development experience strongly preferred.
• Strong relationship-building, communication, organizational, and project management skills.
• Knowledge of volunteer management, community outreach, event coordination, social media management, and content creation.
• Strong storytelling and written communication skills.
• Photography and basic video creation skills preferred.
• Ability to develop and maintain positive relationships with volunteers, community partners, and stakeholders.
• Ability to manage multiple projects, priorities, and deadlines effectively.
• Ability to work occasional evenings and weekends in support of events and community activities.
• Valid driver's license and reliable transportation required.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative merchandising team
• Opportunity to impact multiple store locations across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition Reimbursement

Salary: $55000 per year