Program Coordinator (JRELL & TOPS Programs)

CYCSF; San Francisco (CA); On-site; USD 41,328 - 46,838; Full time

Benefits offered by this job

None

Job summary

Community Youth Center of San Francisco (CYC) is seeking a Program Coordinator to support the JRELL and TOPS programs, providing workforce development, case management, and college/career readiness for English Language Learners and transitional‑aged youth (ages 14–24). The role involves workshops, individualized support, employer engagement, and partnerships.

The Program Coordinator will work under the Program Manager to achieve educational, employment, and personal goals for participants.

Qualifications

• Bachelor's degree or a minimum of two years of experience in workforce development, youth development, case management, or a related field.
• Bilingual in English and Cantonese and/or Mandarin.
• Experience facilitating workshops and providing workforce, college, or career readiness services for youth.
• Experience providing case management, participant assessments, and developing individualized service plans for youth.
• Ability to work with ethnically diverse, low‑income youth and English Language Learners.

Responsibilities

• Coordinate and implement JRELL and TOPS program activities in line with goals and funder requirements.
• Recruit and enroll eligible youth and assess participants to develop individualized service plans.
• Provide case management, supportive services, referrals, and ongoing coaching.
• Develop and facilitate workshops on job readiness, career exploration, financial literacy, workplace skills, and college readiness.
• Provide college and corporate tours to expose youth to post‑secondary education and career pathways.
• Assist participants with internships, employment, job placement, college planning, and career exploration.
• Build partnerships with employers, colleges, and community organizations to expand opportunities.
• Maintain up‑to‑date lists of transferable college credits and employment opportunities.
• Recruit internship worksites and support employer and worksite partners.
• Coordinate career exploration activities, college visits, and youth leadership opportunities.
• Maintain accurate participant records, data entry, documentation, and required reports.
• Monitor participant progress and program outcomes to ensure contract compliance.
• Participate in staff meetings, trainings, outreach events, and agency‑wide activities.
• Perform other duties as assigned by management.

Skills

Bilingual English/Cantonese/Mandarin

Workshop facilitation

Case management

Youth development

Collaboration with diverse communities

Education

Bachelor's degree

2+ years workforce development experience

Tools

Microsoft Office

Google Workspace

Zoom

Job description

Job Announcement

The Community Youth Center of San Francisco (CYC) provides education, leadership development, behavioral health, intervention, street outreach, and workforce development services to San Francisco youth and their families. CYC envisions empowering young people to reach their highest potential as individuals and to develop a positive self/cultural identity. Our mission is to empower and strengthen a diverse population of high‑need youth and their families by providing comprehensive youth development through education, employment training, advocacy, and other supportive services.

Title: Program Coordinator (JRELL & TOPS Programs)

Salary: $30 - $34 per hour

Reports to: Program Manager

Status: Full-Time, Non-Exempt (0.50 FTE – JRELL; 0.50 FTE - TOPS)

Position Description

Community Youth Center (CYC) is seeking a Program Coordinator to support the Job Readiness for English Language Learners (JRELL) and Transition Opportunities and Programs for Success (TOPS) programs. Under the supervision of the Program Manager, the Program Coordinator will provide workforce development, case management, college and career readiness, and youth development services to English Language Learners and transitional‑aged youth (ages 14–24). The coordinator will help participants achieve their educational, employment, and personal goals through workshops, individualized support, employer engagement, and community partnerships.

Duties and Responsibilities

• Coordinate and implement JRELL and TOPS program activities in accordance with program goals and funder requirements.
• Recruit and enroll eligible youth and conduct participant assessments to develop individualized service plans.
• Provide case management, supportive services, referrals, and ongoing coaching.
• Develop and facilitate workshops on job readiness, career exploration, financial literacy, workplace skills, and college readiness.
• Provide college and corporate tours to expose high school and TAY youth to post‑secondary education and career pathways.
• Assist participants with internships, employment, job placement, college planning, and career pathway exploration.
• Build and maintain partnerships with employers, colleges, and community organizations to expand opportunities for youth.
• Maintain an up‑to‑date list of transferable college credits and employment opportunities aligned with participant goals.
• Recruit internship worksites and support employer and worksite partners.
• Coordinate career exploration activities, college visits, community service projects, and youth leadership opportunities.
• Maintain accurate participant records, data entry, documentation, and required reports.
• Monitor participant progress and program outcomes to ensure contract compliance.
• Participate in staff meetings, trainings, outreach events, and agency‑wide activities.
• Perform other duties as assigned by management.

Qualifications

• Bachelor's degree from an accredited college or university, or a minimum of two (2) years of experience in workforce development, youth development, case management, or a related field.
• Bilingual in English and Cantonese and/or Mandarin.
• Experience facilitating workshops and providing workforce, college, or career readiness services for high school and transitional‑aged youth (TAY).
• Experience providing case management, conducting participant assessments, and developing individualized service plans for youth and young adults.
• Ability to work effectively with ethnically diverse, low‑income youth and English Language Learners while supporting their academic, career, and social‑emotional development.
• Experience working with San Francisco's diverse communities, community‑based organizations, educational institutions, employers, and private sector partners.
• Knowledge of job readiness, job search, job coaching, career exploration, and workforce development practices.
• Strong organizational, facilitation, interpersonal, and collaboration skills, with the ability to manage multiple priorities independently and in a fast‑paced environment.
• Excellent verbal and written communication skills and proficiency in Microsoft Office, Google Workspace, Zoom, and other technology platforms.
• Demonstrated professionalism, personal responsibility, positive character, and commitment to serving youth.
• Ability to lift and/or move up to 25 pounds and willingness to work occasional evenings, weekends, and outdoor events.
• Commitment to complying with agency health and safety policies and procedures.

CYC is an Equal Employment Opportunity employer and will not discriminate against any applicant or employee on the basis of race, age, religion, gender, marital status, national origin, citizenship, ancestry, physical or mental disability, veteran status, sexual orientation, or any other basis recognized by federal, state, or local law, including on the basis of the intersection of two or more protected characteristics, also known as intersectional discrimination. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.