Program Coordinator (JRELL & TOPS Programs)

Community Youth Center (CYC); San Francisco (CA); On-site; USD 41,328 - 46,838; Full time

Job summary

Community Youth Center (CYC) in San Francisco seeks a Program Coordinator for JRELL and TOPS to deliver workforce development, case management, and college/career readiness services to English Language Learners and transitional‑aged youth (14–24).

You will lead workshops, coordinate activities, engage employers, and partner with colleges to expand opportunities, while maintaining participant data and ensuring program outcomes.

Qualifications

• Bachelor’s degree or two years of experience in workforce or youth development.
• Bilingual in English and Cantonese and/or Mandarin.
• Experience facilitating workshops on workforce, college, or career readiness for youth.
• Experience providing case management and developing individualized service plans.
• Ability to work with ethnically diverse, low‑income English Learners and youth.

Responsibilities

• Coordinate and implement JRELL and TOPS activities per goals and funder requirements.
• Recruit and enroll eligible youth and conduct assessments to develop service plans.
• Provide case management, coaching, and referrals.
• Develop and facilitate workshops on job readiness, financial literacy, and career exploration.
• Organize college and workplace tours and internship support.
• Build partnerships with employers, colleges, and community organizations.
• Maintain participant records and monitor progress for contract compliance.
• Participate in staff meetings, trainings, and agency events.

Skills

Workshop facilitation

Case management

Career readiness

English proficiency

Interpersonal skills

Organizational skills

Education

Bachelor's degree or 2+ years in related field

Tools

Microsoft Office

Google Workspace

Zoom

Job description

JOB ANNOUNCEMENT

The Community Youth Center of San Francisco (CYC) provides the youth of our city a sense of belonging and vital tools and experiences to succeed in life. Our services include academic support and college counseling, job placement and employment training, substance use and violence prevention education, crisis intervention and mediation, leadership development, technology and computer training. Our mission is to encourage a diverse population of high-need young people to explore their full potential through academic, career, family, and community life.

Position: Program Coordinator (JRELL & TOPS Programs)

Salary: $30 – $34 per hour

Report to: Program Manager

Status: Full-Time, Non-Exempt (0.50 FTE – JRELL; 0.50 FTE – TOPS)

POSITION DESCRIPTION

Community Youth Center (CYC) is seeking a Program Coordinator to support the Job Readiness for English Language Learners (JRELL) and Transition Opportunities and Programs for Success (TOPS) programs. Under the supervision of the Program Manager, the Program Coordinator will provide workforce development, case management, college and career readiness, and youth development services to English Language Learners and transitional‑aged youth (ages 14–24). The coordinator will help participants achieve their educational, employment, and personal goals through workshops, individualized support, employer engagement, and community partnerships.

DUTIES AND RESPONSIBILITIES

• Coordinate and implement JRELL and TOPS program activities in accordance with program goals and funder requirements.
• Recruit and enroll eligible youth and conduct participant assessments to develop individualized service plans.
• Provide case management, supportive services, referrals, and ongoing coaching.
• Develop and facilitate workshops on job readiness, career exploration, financial literacy, workplace skills, and college readiness.
• Provide college and corporate tours to expose high school and TAY youth to post‑secondary education and career pathways.
• Assist participants with internships, employment, job placement, college planning, and career pathway exploration.
• Build and maintain partnerships with employers, colleges, and community organizations to expand opportunities for youth.
• Maintain an up‑to‑date list of transferable college credits and employment opportunities aligned with participant goals.
• Recruit internship worksites and support employer and worksite partners.
• Coordinate career exploration activities, college visits, community service projects, and youth leadership opportunities.
• Maintain accurate participant records, data entry, documentation, and required reports.
• Monitor participant progress and program outcomes to ensure contract compliance.
• Participate in staff meetings, trainings, outreach events, and agency‑wide activities.
• Perform other duties as assigned by management.

QUALIFICATIONS/REQUIREMENTS

• Bachelor’s degree from an accredited college or university, or a minimum of two (2) years of experience in workforce development, youth development, case management, or a related field.
• Bilingual in English and Cantonese and/or Mandarin.
• Experience facilitating workshops and providing workforce, college, or career readiness services for high school and transitional‑aged youth (TAY).
• Experience providing case management, conducting participant assessments, and developing individualized service plans for youth and young adults.
• Ability to work effectively with ethnically diverse, low‑income youth and English Language Learners while supporting their academic, career, and social‑emotional development
• Experience working with San Francisco’s diverse communities, community‑based organizations, educational institutions, employers, and private sector partners.
• Knowledge of job readiness, job search, job coaching, career exploration, and workforce development practices.
• Strong organizational, facilitation, interpersonal, and collaboration skills, with the ability to manage multiple priorities independently and in a fast‑paced environment.
• Excellent verbal and written communication skills and proficiency in Microsoft Office, Google Workspace, Zoom, and other technology platforms.
• Demonstrated professionalism, personal responsibility, positive character, and commitment to serving youth.
• Ability to lift and/or move up to 25 pounds and willingness to work occasional evenings, weekends, and outdoor events.
• Commitment to complying with agency health and safety policies and procedures.

CYC is an Equal Employment Opportunity employer and will not discriminate against any applicant or employee on the basis of race, age, religion, gender, marital status, national origin, citizenship, ancestry, physical or mental disability, veteran status, sexual orientation, or any other basis recognized by federal, state, or local law, including on the basis of the intersection of two or more protected characteristics, also known as intersectional discrimination. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.