Program Coordinator II: Training & Compliance for DSP

The Fedcap Group; Chantilly (VA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

403(b) retirement plan

Flexible Spending Account (FSA)

Commuter Benefits

Life/Accident insurance

Short-term Disability Insurance

Long-term Disability Insurance

Employee Assistance Plan (EAP)

Job summary

The Fedcap Group is seeking a Program Coordinator II to oversee DSPs across Group Day, Group Supported Employment, and Community Inclusion programs in Chantilly, VA. You will ensure high-quality service delivery, regulatory compliance, and development of person-centered individual service plans while coordinating with vendors, staff, and stakeholders.

This role emphasizes staff training, performance coaching, and adherence to Medicaid, licensing, and CARF standards, with responsibility for

Qualifications

• Bachelor’s degree or coursework in human services, psychology, behavior management, or related field; high school diploma acceptable.
• Minimum of three (3) years working with individuals with disabilities in vocational, residential, or recreational programs.
• Valid driver’s license with fewer than six points.
• Customer service experience required.
• Three (3) years of experience working with Licensing, Medicaid, and CARF regulations preferred.
• Two (2) years of supervisory experience preferred.
• U.S. Citizenship preferred to meet federal clearance requirements for secure government facilities.
• Willingness to work at various program locations as needed.
• Strong understanding of Medicaid, CARF, and state licensure requirements.
• Knowledge of individual assessment, service planning, and behavioral supports.

Responsibilities

• Oversee scheduling, training, and compliance for program staff.
• Develop and implement task lists and activity schedules for Assistant Program Coordinators.
• Provide coaching, mentoring, and support to direct support staff on best practices, service delivery, and professional conduct.
• Ensure effective communication and collaboration between teams, managers, and service directors.
• Assess and address individual concerns, ensuring the involvement of appropriate support staff.
• Develop individualized rehabilitation goals for workforce acclimation and personal skills development.
• Conduct internal functional assessments and implement person-centered plans aligned with behavioral and therapeutic goals.
• Lead PCP and IDT meetings, maintaining updated audit schedules and compliance documentation.
• Research, develop, and implement innovative program initiatives in collaboration with program teams.
• Support community education and outreach efforts to increase program awareness and engagement.
• Ensure adherence to Medicaid, Licensing, CARF, and other regulatory requirements.
• Conduct file audits to maintain accurate service records and ensure compliance with Human Rights, Health & Safety, and state licensure regulations.
• Prepare and maintain quarterly and annual reports, ensuring timely data collection and outcome tracking.
• Monitor direct support professionals' (DSPs) compliance with documentation, procedural, and policy requirements.

Skills

Customer service

Supervisory experience

Communication skills

Regulatory compliance knowledge

Program development

Person-Centered Planning

Licensing & CARF regulations

Team coordination

Education

Bachelor’s degree in human services / related field

High School diploma / GED

Job description

The Fedcap Group is seeking a Program Coordinator II to oversee DSPs across Group Day, Group Supported Employment, and Community Inclusion programs in Chantilly, VA. You will ensure high-quality service delivery, regulatory compliance, and development of person-centered individual service plans while coordinating with vendors, staff, and stakeholders.

This role emphasizes staff training, performance coaching, and adherence to Medicaid, licensing, and CARF standards, with responsibility for