Program Coordinator II

Benchmark; Concord (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus Plan

401(k)

Paid Time Off

Health, Dental, and Vision Insurance

Job summary

Benchmark in Concord, California seeks an organized administrative professional to support Program Managers with Engineering Change Orders, sales orders, and accounts receivable. You will generate daily reports for the Master Scheduler using Baan and help ensure pricing accuracy and timely order data entry.

Ideal candidates bring a High School Diploma, 2+ years supporting mid-senior management and with larger customers, plus strong MS Office skills and attention to detail.

Qualifications

• High school diploma or GED required.
• Minimum 2+ years supporting mid-senior management.
• Minimum 2+ years handling larger, complex customers.
• Proficiency in Microsoft Office applications.
• Experience using Baan for reporting and data entry.
• Strong communication and organizational skills.

Responsibilities

• Support Program Managers for Engineering Change Orders, Sales Order management and AR.
• Provide daily reports to Master Scheduler using Baan.
• Verify order accuracy and adherence to contract terms.
• Assist with AR past-due balances and data collection for resolution.
• Ensure timely data entry and communicate discrepancies to PMs.
• Maintain documentation and pricing data for customers.
• Build positive working relationships with Benchmark team members.
• Contribute to on-time delivery and MRp accuracy.

Skills

Clear written communication

Verbal communication

Multitasking

Attention to detail

Discretion & confidentiality

Team collaboration

Education

High School Diploma or GED

2+ years supporting mid-senior management

2+ years with larger, complex customers

Tools

Microsoft Office

Baan

Job description

At Benchmark , we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You'll be part of a collaborative and inclusive team that values your ideas and contributions.

Summary

Support the Program Managers for Engineering Change Orders, Sales Order management and Accounts Receivable. Support the Master Scheduler by providing daily reports using Baan. Ensure sales order accuracy to drive accurate MRP. Follow all procedures with consistent adherence to company policies and guidelines.

Responsibilities

• Analyze customer purchase orders for compliance to customer’s contract terms and conditions
• Verify pricing and process customer POs and Sales Orders in accurate and timely manner
• Proactively identify potential discrepancies prior to data entry and engage Program Managers in resolving discrepancies
• Maintain documentation and database to support pricing quoted to customers
• Assist Program Managers with program accounts receivable past-due balances, providing data necessary for resolution
• Provide daily reports to Master Scheduler using Baan to support production scheduling
• Maintain a positive, professional relationship with Benchmark team members
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.
• Work with larger customers and more complex accounts
• Analyze more complex programs, make recommendations for resolutions and initiate corrective actions
• Anticipate potential issues/problems with program(s), alert management and affect a satisfactory resolution

Other information

• Begin to understand the total business operation to include material procurement, order entry, forecasting, manufacturing, invoicing, customer returns, inventory levels and on-time delivery
• Excellent written and verbal communication skills
• Effective interpersonal skills
• Effective multitasking skills and the ability to take on additional responsibilities as required
• Effective organization and prioritization skills
• Demonstrate attention to detail
• Demonstrate discretion, confidentiality and professionalism when representing the company
• Ability to work overtime as needed
• Ability to work with diverse groups

Education

• High School Diploma or GED
• 2+ years of experience with Microsoft Office supporting mid-senior management levels
• 2+ years of related experience with larger, more complex customers

Location and Schedule

Geographical Location: California:Concord

Physical Location: Concord, CA - 4041

Shift: Shift 1

Work Schedule: M-F 0800-1700

Full Time

In our innovative environment, you'll work with cutting-edge technology, leading the way in engineering design and delivering world-class manufacturing services for products that make a real difference in the lives of others. At Benchmark, your career is more than just a job. It's an opportunity to be part of something bigger, where your work matters and helps shape a brighter future for everyone. Together, we will achieve extraordinary things.

Safety-Sensitive Position and Drug Testing Notice

This position is classified as safety-sensitive because impairment while performing job duties could pose a significant risk of harm. Where permitted by applicable law or required by federal regulation, Benchmark will conduct a pre-employment drug screen. Benchmark maintains a drug- and alcohol-free workplace and may conduct reasonable-suspicion and post-incident testing in accordance with applicable law.

Compensation Range

Compensation Range: $26.15 to $34.65 USD. Many factors are considered in compensation decisions, including but not limited to skills, certifications, licensures, experience, training, incumbent data, and other business needs.

Benefits and Other Compensation

• Benchmark provides a comprehensive benefits package, including a Bonus Plan, 401(k), Paid Time Off, and Health, Dental, and Vision Insurance, all based on scheduled hours. Benchmark complies with applicable state and local employee leave laws.

Application Deadline

This job posting will remain open until filled.

Additional Notices

Benchmark adheres to applicable state and local laws regarding employee leave benefits. This includes, but is not limited to, providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. Candidates applying for remote work based in Washington state, may obtain PTO eligibility for this position by emailing [e-mail].

Export Control

This position may involve access to information, technology, or materials that are regulated under U.S. export control laws. Employment in this role may be contingent upon verification that you qualify as a U.S. Person under federal regulations. U.S. Persons include U.S. citizens, lawful permanent residents (green card holders), and individuals granted asylum or refugee status in the United States. If a candidate does not qualify as a U.S. Person, Benchmark will evaluate the position requirements and applicable legal restrictions to determine whether employment can proceed. In some cases, Benchmark may be unable to move forward with an application due to export control requirements.

Equal Opportunity Employer

Benchmark is an equal opportunity employer. We are bringing together a dynamic workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at [e-mail].