Program Coordinator I / Assistant Branch Supervisor III - 176088

State of South Carolina; South Carolina; On-site; USD 40,000 - 60,000; Full time

Job summary

Join a dedicated team at a DMV branch in Fort Mill, SC, where you'll oversee daily operations and lead a passionate group committed to exceptional customer service. This role is perfect for a proactive leader eager to enhance the DMV experience for the community. You'll manage various tasks, from supervising personnel to ensuring compliance with DMV laws. With a strong focus on teamwork and communication, this position offers an opportunity to make a significant impact while developing your career in a supportive environment. Be part of a growing agency that values your ideas and contributions.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Holidays

Vacation Leave

Sick Leave

Retirement Programs

Employee Assistance Program

Qualifications

• High school diploma and relevant experience or equivalent.
• Ability to administer CDL knowledge and skills tests.

Responsibilities

• Lead daily operations and ensure professional customer service.
• Supervise personnel matters and oversee branch operations.
• Administer knowledge tests and process driver and vehicle transactions.

Skills

Communication Skills

Management Abilities

Knowledge of DMV Laws

Proficiency in Microsoft Office

Education

High School Diploma

Tools

Phoenix

Job description

Job Title: Assistant Branch Supervisor III

Location: Fort Mill Department of Motor Vehicles (DMV) Branch Offices, Fort Mill, SC

Position Overview

Are you a team player capable of working collaboratively and managing multiple tasks? We seek an outgoing, dedicated, passionate leader ready to oversee daily operations at our Fort Mill DMV branch. Join us if you're eager to make a difference!

Responsibilities

1. Serve as manager-in-training to lead frontline operations, ensuring professional and timely customer service, including directing, planning, and coordinating daily office activities.
2. Supervise personnel matters such as hiring, performance reviews, disciplinary actions, and monitor career development programs.
3. Oversee branch operations, customer service, testing programs, and examiner utilization, including registration for motor voter and selective service if required.
4. Reconcile daily reports, manage cash and accountable monies, secure building, and assist in bank deposits and equipment maintenance.
5. Assist the public by administering knowledge tests, processing driver and vehicle transactions, and responding to inquiries via in-person, email, or phone.
6. Maintain inventory and prepare requisitions, including accountability reports.
7. Perform additional duties as assigned by the manager.

Additional Notes

The position may require relocation within 30 miles of the current office, based on business needs.

Minimum Requirements

• High school diploma and relevant experience or an approved equivalent.
• Complete a nationwide criminal background check, including fingerprints, and obtain certification to administer CDL knowledge and skills tests, including completion of a CDL examiner course.

Additional Qualifications

• Knowledge of DMV laws, regulations, policies, and procedures.
• Excellent communication skills, proficiency in Microsoft Office, Phoenix, and management abilities as outlined by the Branch Office Manager.
• Ability to make decisions in the best interest of the agency to ensure high customer service levels.
• Physical ability to lift up to 50 pounds and work in a climate-controlled office setting, with potential for prolonged sitting and computer use. Limited overtime may be required.

Preferred Qualifications

High school diploma and relevant program experience.

Benefits

• Health, dental, vision, disability, and life insurance.
• Vacation and sick leave, paid holidays.
• Retirement and deferred compensation programs.
• Employee Assistance Program at no cost.

Join Our Team

Be part of a growing agency committed to improving customer experience. We value your ideas, energy, and desire to develop your career.

Equal Opportunity Statement

The DMV is an equal opportunity employer, committed to diversity and inclusion. All applicants must complete the official application, including work history. Misrepresentation may disqualify applicants.