Program Coordinator I / Assistant Branch Supervisor III - 176088

State of South Carolina; Blythewood (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Branch Supervisor III to lead frontline operations at DMV locations. In this pivotal role, you will oversee office management, customer service, and personnel matters while ensuring compliance with DMV regulations. Your leadership will be crucial in providing excellent service and managing daily activities efficiently. This position offers a unique opportunity to make a significant impact in a public service environment, fostering a supportive atmosphere for both employees and the community. If you are passionate about public service and have strong managerial skills, this role is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Vacation Leave

Sick Leave

Paid Holidays

Retirement Plans

Employee Assistance Program

Qualifications

• High school diploma or equivalent with relevant experience.
• Knowledge of DMV laws and regulations.

Responsibilities

• Manage frontline leadership and coordinate daily office operations.
• Supervise personnel matters including hiring and performance appraisals.

Skills

Customer Service

Leadership

Decision Making

Computer Skills

Knowledge of DMV Laws

Education

High School Diploma

Tools

DMV Management Software

Job description

Job Title: Assistant Branch Supervisor III

Location: Fort Mill Department of Motor Vehicles (DMV) Branch Offices in Fort Mill, SC

Responsibilities

1. Serve as manager-in-training to provide frontline leadership, handle customer inquiries professionally, and coordinate daily office operations.
2. Supervise personnel matters including hiring, performance appraisals, disciplinary actions, and ensure employees meet career program requirements.
3. Oversee office operations, customer service, testing programs, and examiner utilization. Register applicants for motor voter and/or selective service as required.
4. Reconcile daily activity reports, manage funds and secure audited documents. Assist in bank deposits and routine equipment maintenance.
5. Assist the public with driver and vehicle transactions, administer knowledge tests, and respond to inquiries via various channels.
6. Maintain inventory of supplies and accountable items, and perform other duties as assigned.

Additional Requirements

• High school diploma or equivalent with relevant experience; an equivalent combination may be accepted with prior approval.
• Complete a criminal background check and certification to administer CDL knowledge and skills tests.
• Knowledge of DMV laws, regulations, policies, and procedures. Proficiency in computer skills and DMV management software.
• Ability to make decisions in the best interest of the agency, provide excellent customer service, and lift up to 50 pounds.
• Work involves sitting, standing, and computer use; limited overtime may be required.

Preferred Qualifications

High school diploma and relevant program experience.

Benefits

• Health, dental, vision, disability, and life insurance.
• Vacation and sick leave, paid holidays.
• Retirement and deferred compensation plans.
• Employee Assistance Program (EAP).

Application Notes

The department is committed to equal employment opportunities and does not discriminate on various bases. Supplemental questions are part of the application; misrepresentation will disqualify applicants.