Program Coordinator I

Jobtailor; College Station (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Salesforce Administrator in College Station, TX to support program operations, manage CRM activities, and maintain data integrity within Salesforce. You will collaborate with marketing to optimize communications and coordinate with end-users and IT for system enhancements.

The role requires a bachelor’s degree or equivalent experience, CRM knowledge, and strong Excel/Outlook skills, with the ability to manage multiple tasks in a deadline-driven environment.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 2 years of administrative, program, customer service, database, or related experience.
• Knowledge or experience in information systems.
• Previous CRM experience.
• Knowledge of Apex, Visualforce, JavaScript, HTML, CSS and SOQL/SOSL.
• Ability to function in a deadline-driven environment with multiple projects simultaneously.
• Knowledge of Texas A&M University systems and regulations.
• Strong interpersonal and communication skills, with the ability to conceptualize, organize, and provide constructive feedback to leadership.
• Proficiency in Microsoft Excel, Word, and Outlook.

Responsibilities

• Support the administration and strategic development of program operations through database maintenance, CRM support, and data security management.
• Build and maintain Salesforce components, including emails, dashboards, reports, event landing pages, and forms.
• Respond to and complete Salesforce work requests.
• Help ensure data integrity, support system enhancements, and provide reporting and analytics that contribute to program goals and team success.
• Serve as the Salesforce representative, overseeing assigned constituents.
• Act as the liaison between end-users and technical support groups to facilitate constituent needs.
• Complete all work requests timely.
• Work with Mays Marketing to provide Salesforce communications support.
• Handle activities related to the security of data maintained in the Salesforce CRM Database.

Education

Bachelor’s degree or equivalent combination of education and experience

Job description

Responsibilities

• Support the administration and strategic development of program operations through database maintenance, CRM support, and data security management
• Build and maintain Salesforce components, including emails, dashboards, reports, event landing pages, and forms
• Respond to and complete Salesforce work requests
• Help ensure data integrity, support system enhancements, and provide reporting and analytics that contribute to program goals and team success
• Serve as the Salesforce representative, overseeing assigned constituents
• Act as the liaison between end-users and technical support groups to facilitate constituent needs
• Complete all work requests timely
• Work with Mays Marketing to provide Salesforce communications support
• Handle activities related to the security of data maintained in the Salesforce CRM Database

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 2 years of administrative, program, customer service, database, or related experience
• Knowledge or experience in information systems
• Previous CRM experience
• Knowledge of Apex, Visualforce, JavaScript, HTML, CSS and SOQL/SOSL
• Ability to function in a deadline-driven environment with multiple projects simultaneously
• Knowledge of Texas A&M University systems and regulations
• Strong interpersonal and communication skills, with the ability to conceptualize, organize, and provide constructive feedback to leadership
• Proficiency in Microsoft Excel, Word, and Outlook