Program Coordinator - FHC

UMass Med School; Westborough (MA); On-site; USD 43,222 - 59,176; Full time

Job summary

UMass Med School in Westborough, MA seeks a Program Coordinator to provide advanced administrative support and lead small projects under the Director’s supervision. The role emphasizes coordinating program activities, managing timelines, and ensuring policy compliance in a fast-paced environment.

Qualifications include a Bachelor's degree in Business Administration or related field and 0–1 years of office experience.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 0–1 years of office experience.
• Strong project coordination and prioritization skills.
• Experience budgeting and maintaining records.
• Excellent teamwork and communication abilities.
• Proficient with confidential information handling.

Responsibilities

• Coordinate and manage high-level administrative tasks.
• Lead small projects with director guidance.
• Prepare meetings, agendas, and materials.
• Monitor program activities and analyze data.
• Maintain personnel action forms and payroll processing.
• Ensure HIPAA compliance and confidentiality.

Skills

Project coordination

Prioritization

Decision making

Budget management

Record keeping

Teamwork

Organizational skills

Communication skills

Confidential info handling

Education

Bachelor's Degree in Business Administration or related field

Tools

Microsoft Office

Job description

Program Coordinator - FHC

Location: US‑MA‑Westborough

Minimum Salary: USD $43,222.40 per year. Max Salary: USD $59,176.00 per year. Shift: Non Exempt. Position Type: Full‑Time. Exempt/Non‑Exempt Status: Union Position‑W28‑SHARE.

Overview

POSITION SUMMARY:

Under the general supervision of the Director, the Program Coordinator provides a full range of advanced level complex support services. This position will be responsible for coordinating assigned program activities and leading small projects.

Responsibilities

• Coordinate and perform high level, complex, and varied administrative tasks requiring a high degree of independent action and the setting of priorities and procedures.
• Provide technical assistance and advice to staff concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.
• Coordinate and monitor assigned program activities.
• Lead small projects in collaboration with the Director or designee.
• Review and analyze data relating to program effectiveness.
• Prepare for meetings including developing agendas and collecting material for distribution.
• Coordinate follow‑up as necessary after meetings with internal and external participants.
• Works closely with Director(s) in the planning and development of activities in a timely and efficient manner.
• Develop and maintain an effective relationship with team members, senior leadership and other project stakeholders.
• Update the Director or designee on issues or challenges related to program administration in a timely manner.
• Recommend alternative courses of action and implement changes when necessary.
• Participate in the evaluation and implementation of changes in program processes, and ensure that proper procedures are followed.
• Develop and maintain personnel action forms, including oversight of all PA and payroll processing and maintaining personnel files.
• Review pertinent correspondence, communications and other background materials on a daily basis to remain current on project and operation details.
• Draft routine correspondence, meeting minutes, management reports for the Director or designee and department staff.
• Maintain the confidentiality of all business documents and correspondence per UMass Chan/ForHealth Consulting policies and HIPAA regulations.
• Develop and maintain time schedules for program staff, project events and office activities.

Qualifications

• Bachelor's Level Degree or equivalent in Business Administration or related field.
• 0–1 years of office experience.
• Demonstrated project coordination skills, demonstrated experience in setting priorities, delegation of duties, and independent decision‑making.
• Proven experience in managing budgets, maintaining record systems, and administering management practices.
• Ability to work in a team and meet performance deadlines in a dynamic environment.
• Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel.
• Proficient in Microsoft Office products.
• Demonstrated ability to work appropriately with confidential information.