Program Coordinator – Family Services & Operations

UPMC; Pittsburgh (Allegheny County); On-site; USD 52,000 - 76,000; Full time

Job summary

UPMC's Family Care Connection in Pittsburgh is seeking a Full-Time Program Coordinator to oversee operations and staff across FCC sites, ensuring safe, organized, and family-centered services in Hilltop/Mt. Oliver.

The role requires a Bachelor’s or Master’s in Social Work or related field with at least 5 years of experience, strong leadership and collaboration, and the ability to manage reports, budgets, and program development. Occasional weekend availability may be required.

Qualifications

• Bachelor Degree/Master Degree in Social Work, Early Childhood Education or related field and minimum of 5 years experience.
• Strong problem-solving skills with working with individuals and families respectfully from diverse backgrounds.
• Experience with supervising and positively creating and uniting a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Work Collaboratively with other community-based organizations to ensure seamless service deliver and non-duplication of services.
• Attend annual Hospital and departmental fire/safety and infection control trainings and maintain current knowledge of safety procedures in the Hospital and department.
• Supervise staff and/or support them in improving the health and well-being of all the children and families enrolled in the Family Care Connection Program.
• Work collaborative with staff in other FCC sites as well as with other family centers; participate in meetings and events that promote the family support movement.
• Analyze and prepare written reports including, but not limited to, monthly and quarterly reports for the program as well as those required by funders.
• Oversee the Management Information System paperwork and analyze the productivity of the sites.
• Support collaborative efforts that promote community development, promotes community programs and family assessments will determine family needs.
• Ensure patient safety through following established procedures for building safety and consent and authorizations policies related to confidential information.
• Train and facilitate staff by the train the trainer models for evidence based practice models for prevention programs.
• Provide input to the FCC Manager relative to performance evaluations, disciplinary actions, interviewing feedback, etc. and other Human Resource concerns.
• Under the direction of the FCC Manager, assist with the fiscal responsibility for the program, maintain and monitor the budget in cooperation with the Hospital.
• Integrate the UPMC Community Benefit initiatives into the FCC sites.
• Independently coordinates and administer the day-to-day operations of the sites in accordance with program philosophy and the policies and practices of the Hospital.
• Create and maintain a welcoming center that supports families as they set and attain goals; oversee physical environment to ensure safety and security.
• Perform weekly case consultations and assign new family-to-family support workers.
• Initiate and participate in efforts to ensure continued, new and/or broader funding sources.

Skills

Problem-solving

Team supervision

Communication skills

Interpersonal skills

Education

Bachelor's/Master's in Social Work

Early Childhood Education

Job description

UPMC's Family Care Connection in Pittsburgh is seeking a Full-Time Program Coordinator to oversee operations and staff across FCC sites, ensuring safe, organized, and family-centered services in Hilltop/Mt. Oliver.

The role requires a Bachelor’s or Master’s in Social Work or related field with at least 5 years of experience, strong leadership and collaboration, and the ability to manage reports, budgets, and program development. Occasional weekend availability may be required.