Program Coordinator, Continuing Education

American Society of Clinical Oncology (ASCO); Alexandria (VA); Hybrid; USD 41,000 - 54,000; Full time

Benefits offered by this job

Open Leave Policy

Paid Family Leave

401(k): 7.5% Employer Contribution

Employee Assistance Program

Fertility and Family Forming

Healthcare Concierge

Flexible Spending Account(s)

Healthcare Savings Account

Disability and Life Insurance

Job summary

ASCO, the American Society of Clinical Oncology, seeks a Program Coordinator in its Education Department to support Continuing Education, accreditation, data management, and needs assessment processes.

The hybrid role is based at ASCO's Alexandria, VA headquarters, with travel and eligibility to reside within DC/MD/VA and to work onsite 1–2 days weekly.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• 2 years of professional experience in healthcare administration, public health, academic/educational research, data coordination, or program operations.
• Experience in data organization, qualitative/quantitative data entry, and basic reporting or data visualization (e.g., Excel).

Responsibilities

• Catalogue and analyze qualitative learner outcomes data to identify needs.
• Draft data summaries and visualizations for needs assessment documentation.
• Maintain documentation to comply with ACCME accreditation requirements.
• Develop and maintain data tracking systems to monitor CE metrics.
• Support ACCME compliance and conflict of interest processes.
• Collaborate on CE program evaluation data analysis and survey data.
• Leverage AI tools to streamline data processing and identify themes.
• Assist CE team with projects and serve as a technical resource for verification and compliance.

Skills

Data organization

Data entry

Data visualization

Multimodal communication

AI tools

Education

Bachelor's degree

Tools

Excel

Generative AI

Job description

Are you interested in making a world of difference in cancer care?

Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality care.

Who we are:

ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, and commits to quality. Our culture, ASCO Works – Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance.

Total Rewards:

At ASCO, we offer a competitive and comprehensive total rewards package. Our compensation philosophy and structure ensure that pay remains market-based, tied to performance, and aligned with our core values. The hiring salary range displayed accounts for a broad spectrum of factors, and the final offer will depend on an evaluation of the selected candidate's experience, training, and specialized skill sets.

In addition to base pay, this position is eligible for our robust total rewards package, which includes health, vision, and dental insurance, a 401(k) with generous contribution, health and wellness benefits, family forming benefits, education support program, generous leave, and much more!

Who we are looking for:

ASCO is in search of a highly-motivated Program Coordinator to join our Education Department and provide programmatic support in the implementation of ASCO’s Continuing Education (CE), accreditation, data organization, and educational needs assessment processes.

This position is hybrid with a primary location at our headquarters in Alexandria, VA. The hire must reside in the District of Columbia, Maryland, or Virginia and live within 75 miles of our headquarters. We anticipate the hire to be onsite approximately 1-2 days per week.

Responsibilities

• Catalogue and analyze qualitative learner outcomes data from educational activities to identify practice gaps and educational needs in support of needs assessment reporting.
• Compile and organize identified internal and external data sources and draft data summaries, including visualizations for team members to use in development of needs assessment documentation for educational activities.
• Gather and maintain documentation related to educational gaps and activity design for continuing education activities and establish working templates for key criteria to maintain compliance with the Accreditation Council for Continuing Medical Education (ACCME) accreditation requirements.
• Assist in development and maintenance of data tracking systems to monitor key CE portfolio metrics and overall progress toward ACCME commendation criteria.
• Use publicly available data about healthcare companies to support ACCME compliance and the ASCO conflict of interest process, specifically evaluation of products/pipelines and relationships to other content and concepts.
• Collaborate with team members in CE program evaluation data analysis processes, including coding and organizing feedback survey data, identifying trends in qualitative data, and aligning learner feedback with identified educational gaps.
• Leverage AI and other digital tools to streamline raw data processing, identify recurring educational needs themes across CE data, and improve tracking efficiency of data that support the development of needs assessments.
• Partner with the CE team to support team initiatives, customer service needs, participate in CE team projects, and serve as a technical resources for ad-hoc scientific verification and accreditation compliance needs.

Required Education and Experience

• Bachelor's degree in related field (e.g. social sciences, public health, healthcare administration, etc.) or equivalent years of experience.
• 2 years of professional experience in healthcare administration, public health, academic/educational research, data coordination, or program operations.
• Demonstrated experience in data organization, qualitative/quantitative data entry, and basic reporting or data visualization (e.g., Excel).

Preferred Education and Experience

• Prior exposure to Continuing Medical Education (CME/CE) processes, ACCME accreditation standards, or medical society programming.
• Familiarity with survey data coding, needs assessments, or compliance documentation.
• Demonstrated experience utilizing generative AI tools or digital automation for data processing.
• Familiarity with medical terminology and/or experience reviewing medical literature.
• High aptitude for working with qualitative data, including experience with data coding, thematic tagging, and synthesizing comments into actionable summaries
• Strong time management and organizational skills, with the ability to prioritize tasks to deliver high-quality, accurate results.
• Excellent multimodal communication skills, including the ability to transition between writing content, developing graphic representations of qualitative and quantitative data, and addressing a wide variety of stakeholders.
• Experience with navigating medical terminology, clinical abstracts, and datasets with the ability to accurately organize qualitative scientific data to support content analysis and needs assessment workflows.
• Ability to research and synthesize information for presentation to multiple stakeholder groups, including experts and lay people.
• Strong organizational and proofreading skills, with the ability to evaluate content against defined criteria checklists and maintain highly accurate records.
• Ability to work productively within established protocols while leveraging problem-solving skills to identify compliance/data anomalies and improve workflow efficiencies.
• Strong desire to learn and integrate new digital platforms, particularly AI-driven tools, to enhance workflow efficiency.

ADA/Physical Requirements

Extended periods seated or standing at a desk.

High use of computer and other office technology equipment.

Travel

1-5 days/yr

Compensation

This is a non-exempt position based upon 37.5 hours per week. The hourly rate range for this position is $29.79-$39.18.

The range displayed reflects the minimum and maximum hourly rate ASCO expects to provide for a new hire for the position across the U.S. We thoughtfully determine and design offers based on the selected candidate’s relevant experience and qualifications.

• Open Leave Policy
• Paid Family Leave
• 401(k): 7.5% Employer Contribution
• Employee Assistance Program
• Fertility and Family Forming
• Healthcare Concierge
• Flexible Spending Account(s)
• Healthcare Savings Account
• Disability and Life Insurance

Applications are accepted and reviewed on a rolling basis. The job posting will remain active throughout the candidate application evaluation process.

The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, national origin, sex, and religion.