Program Coordinator, COHE

University of Washington; Seattle (WA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Job summary

The University of Washington, in Seattle, seeks a Program Coordinator for COHE to oversee workers’ compensation care coordination and return-to-work processes. The role focuses on guiding Health Services Coordinators, screening and routing claims, and coordinating care across primary, specialty, and community resources to support positive outcomes.

You will collaborate with employers, providers, and care teams to implement Stay at Work and Return-to-Work strategies, ensuring compliance with

Qualifications

• High school graduation or equivalent and two years of relevant experience.
• Experience in workers’ compensation or health services coordination preferred.

Responsibilities

• Lead and provide guidance to Health Services Coordinators on workers’ compensation claims and return-to-work processes.
• Screen claims to identify those benefiting from health services coordination and use EHR systems and L&I databases.
• Track claims and coordinate Stay at Work and Return-to-Work strategies with patients, employers, and care teams.
• Serve as liaison between injured workers, healthcare providers, employers, claim managers, and vocational counselors.
• Maintain documentation, reports, and tracking systems and pursue continuous quality and process improvements.

Skills

Health services coordination

Communication

Team leadership

Education

High school diploma or equivalent

Tools

EHR systems

L&I databases

Job description

## Program Coordinator, COHEApply: Medical Centers Only - 1 Day Remote per Week: Seattle, WA: Full time: Posted Today: REQ-0000137828**Job Description****Harborview Medical Center’s Center of Occupational Health and Education (COHE)** has an outstanding opportunity for a **Program Coordinator, COHE.****WORK SCHEDULE*** 40 hours per week* Day Shift* Monday-Friday, 8am-4:30pm**PRIMARY JOB RESPONSIBILITIES*** Lead and provide expert guidance to Health Services Coordinators (HSCs) on workers’ compensation claims, care coordination, and return-to-work processes* Screen workers’ compensation claims and identify claims that will benefit from health services coordination; use internal EHR systems and L&I databases* Track claims receiving HSC work and identify claims that need further HSC services.* Access the L&I claim file through L&I’s Claim and Account Center (CAC) or centralized COHE information tracking or management system* Serve as a liaison between injured workers, healthcare providers, employers, claim managers, vocational counselors, and other stakeholders* Coordinate patient care across primary care, specialty services, and community resources to support positive health and claim outcomes* Facilitate Stay at Work and Return-to-Work strategies through proactive communication and collaboration with patients, employers, and care teams* Mentor, train, and support HSC staff and clinical partners on workers’ compensation programs, policies, and best practices* Collaborate with Labor & Industries (L&I), employers, and external agencies to ensure compliance with program requirements and effective claim management* Lead quality improvement and process improvement initiatives to enhance care coordination, operational efficiency, and program performance* Maintain accurate documentation, case notes, reports, and tracking systems while monitoring outcomes and identifying opportunities for continuous improvement**REQUIREMENTS*** High school graduation or equivalent AND two years of experience in the program specialty.* Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.**ABOUT HARBORVIEW MEDICAL CENTER**As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.Challenge. Collaboration. Compassion.**ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER**UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.Become part of our team. Join our mission to make life healthier for everyone in our community.**Compensation, Benefits and Position Details****Pay Range Minimum:**$23.41 hourly**Pay Range Maximum:**$33.47 hourly**Other Compensation:**-**Benefits:**For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/**Shift:**First Shift (United States of America)**Temporary or Regular?**This is a regular position**FTE (Full-Time Equivalent):**100.00%**Union/Bargaining Unit:**SEIU Local 925 Nonsupervisory**ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail]. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.