Program Coordinator - Chicago Ave

Paycom - ATS; Minneapolis (MN); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

PTO/ESST

Holidays and floating holidays

403(b) Retirement Savings Plan with 3%

Health and dental insurance

Short & Long-Term Disability Insurance

Life Insurance

Free CEUs and training institute

Job summary

People Incorporated Mental Health Services in Minneapolis is seeking a Program Coordinator to join our Crisis/IRTS team. The role serves as a key contact for clients seeking services, helps with insurance access, coordinates scheduling, and supports discharge planning aligned with client goals.

Responsibilities include coordinating services, arranging telehealth visits with partners, and preparing treatment plans while ensuring timely documentation.

Qualifications

• Bachelor’s degree in behavioral science or related field or 30 semester hours/45 quarter hours in behavioral sciences with practicum/ internship; 2,000 hours of supervised experience in mental illness or related fields; training on de-escalation and psychotropic medications.

Responsibilities

• Use person-centered principles and engage clients in recovery.
• Provide crisis intervention and de-escalation.
• Coordinate services and set up telehealth visits.
• Assist with scheduling medical/mental health appointments and admissions.
• Prepare and maintain treatment plans and discharge planning.

Skills

Crisis intervention

De-escalation

Coordination of services

Documentation

Education

Bachelor’s degree in behavioral science or related field

Master’s Degree in behavioral science/related field

Job description

DescriptionPeople Incorporated Mental Health Services is seeking a Program Coordinator to join our Crisis/IRTS team at Chicago Ave!The Program Coordinator is a vital point of contact for clients seeking and receiving services at our Crisis and IRTS programs. Program coordinators identify, address, and manage barriers to accessing mental health care, including assisting with obtaining health care insurance coverage, locating appropriate community-based mental health services, providing education, promoting healthy lifestyles, facilitating individual meetings, completing clear and timely documentation, and delivering and developing individualized treatment planning and discharge planning consistent with client goals and objectives.Location: Chicago aveStarting Wage: $24.20 - $26.14/ Hourly, depending on qualification, and $1,000 hiring bonus to external candidates!Schedule: Full- Time Monday - Friday regular business hoursPeople Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.Main Job Duties:Use and model person-centered principles, actively engage clients in their mental health recovery, and develop and maintain appropriate relationships that support clients in meeting their individual goals.Provide and model crisis intervention and de-escalation for clients experiencing mental health symptoms or other emotional and/or behavioral responses while prioritizing client and program safety.Coordination of services through the recognition of multiple needs of the client, including but not limited to benefits and federal/state identification with other providers in the community, and assisting with application processes to provide necessary resources to the client.Provide various skill-building, teaching, and/or coaching as it relates to the individual, including specific support with scheduling various medical or mental health appointments.Provide program orientation, verify, and complete necessary information for new client admissions.Coordinate services, meetings (treatment plan coordination,) set up telehealth visits with internal partners and provide updates to People Incorporated service providers in support of integration of care.Establish and post program schedule for each day and check staffing schedule daily and call staff for coverage as necessary.Required Education and Experience:Bachelor’s degree in behavioral science or related field and proof of a practicum or internship that requires direct interaction with adults or children served and is focused on behavioral sciences or related fields; OR has completed 30 semester hours or 45 quarter hours in behavioral science or a related field and:Has proof of a practicum or internship that requires direct interaction with adults or children served and is focused on behavioral sciences or related fields; ORHas 2,000 hours of supervised experience in the delivery of services to people with mental illness; ORHas 2,000 hours of supervised experience in the delivery of services to people with traumatic brain injury or developmental disabilities and completes training on mental illness, mental health de-escalation techniques, co-occurring mental illness and substance abuse, and psychotropic medications and side effects; ORIs fluent in the non-English language of the cultural group to which 50% of the practitioner’s clients belong; ORHas a high school diploma and 4,000 hours of supervised experience in the delivery of services to people with:Mental illness; OR Traumatic brain injury or developmental disabilities and completes training on mental illness, mental health de-escalation techniques, co-occurring mental illness, substance abuse, and psychotropic medications and side effects; ORIs currently enrolled in a graduate-level behavioral sciences program at an accredited college or university and is formally assigned to the program for clinical training.Preferred Education and Experience:Master’s Degree in behavioral science/related field with 4,000 hours of experience.Benefits:Accrue up to 4 weeks of PTO/ESST, plus company-designated holidays and floating holidays403(b) Retirement Savings Plan with a 3% employer-matchMultiple health and dental insurance plan choices availableLifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex timeEmployer-paid Short & Long-Term Disability Insurance & Life InsuranceFree access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunitiesEligibility for state and federal loan forgiveness programsWe are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment.People Incorporated is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. People Incorporated values a diverse workplace and strongly encourages all qualified individuals to apply.