Program Coordinator - Advocacy

PINNACLE GROUP (Pinnacle Technical Resources); McLean, Northern (VA, KY); On-site; USD 39,000 - 41,000; Part time

Job summary

Pinnacle Group (Pinnacle Technical Resources) is seeking a contractor to support our Customer Advocacy program in McLean, VA. The role blends day-to-day program coordination with critical data management responsibilities, including file migrations, audits, and cleanups, while coordinating content workflows and behind-the-scenes data hygiene for scale.

The candidate will assist with sourcing customers, maintaining attribute data in reference databases, and coordinating success stories and events.

Qualifications

• Experience with Salesforce CRM.
• Strong organizational and project coordination skills.
• Clear written communication for emails and status updates.
• Proficient with spreadsheets (Google Sheets / Excel).
• Comfort with data quality tasks and auditing data.

Responsibilities

• Advocacy Program Support: assist with sourcing and maintaining the customer advocate pipeline; track usage and manage reference requests.
• Content & Asset Coordination: manage workflows for success stories and advocacy assets from initiation to publication.
• Speaker & Event Support: manage speaker lists and logistics for events.
• File & Data Migration: assist with migrations across platforms and document workflows.
• Database & Program Audits: regularly audit records for accuracy and completeness; resolve duplicates.
• Process Documentation: help document standard operating procedures for program and data activities.

Skills

Salesforce CRM

Organizational coordination

Written communication

Spreadsheet proficiency

Data quality work

Tools

Google Sheets

Excel

Job description

Program Coordinator - Advocacy

Professional(Other) | Professional(Other) McLean , Virginia Contract Aug 10, 2026

Position: Program Coordinator - Advocacy

Location:Virginia - Mclean (REMOTE)

Duration: Contract

Job ID: 178847

Job Overview

Must-Have Skills

• Basic Salesforce CRM
• Strong organizational & project coordination skills — juggling simultaneous story workflows, approvals, and event logistics across many stakeholders
• Clear written communication — drafting customer-facing FYI/approval emails, internal status updates, and slack follow-ups independently
• Spreadsheet proficiency (Google Sheets / Excel) — the team relies heavily on shared customer story inventory trackers
• Comfort with data quality work — auditing records, flagging discrepancies, resolving duplicates

Optional (Nice-to-Have) Skills

• Basic understanding of PR or media relations processes (given the quote sourcing and press coordination work) 5
• Familiarity with data/tech industry terminology — helps when working with product marketing on stories about MDM, AI, data governance, etc.

We are seeking a contractor to provide flexible operational support across our Customer Advocacy program. This role blends day-to-day program coordination with critical data management responsibilities, including file migrations, audits, and cleanup. It's a great fit for someone who is equally comfortable with content workflows and the behind-the-scenes data hygiene that keeps advocacy programs running at scale.

Responsibilities

• Advocacy Program Support: Assist with sourcing and maintaining the customer advocate pipeline. Support 1:1 reference requests, track usage, and help maintain accurate customer attributes in the reference database.
• Content & Asset Coordination: Support the workflow for customer success stories and other advocacy assets from initiation through publication. Coordinate across internal teams to keep projects moving.
• Speaker & Event Support: Assist with speaker list management, outreach coordination, and logistics support for events.
• File & Data Migration: Support the migration of advocacy-related files, records, and assets across platforms and systems. Document migration workflows and flag data quality issues.
• Database & Program Audits: Conduct regular audits of the reference database and advocacy program records to ensure accuracy, completeness, and compliance with program standards. Identify and resolve duplicate, outdated, or missing records.
• Process Documentation: Help document and maintain standard operating procedures for both program and data management activities.

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $28hr- $30hr on w2 Only

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.