Program Coordinator (6mo Temporary Position)

Sacramento Native American Health Center, Inc; Hanford (CA); On-site; USD 72,663,000 - 88,684,000; Full time

Job summary

Sacramento Native American Health Center, Inc. is seeking a temporary Operations Coordinator to oversee daily clinic operations and supervise Office Assistants. The role supports program management, compliance, QA, and billing across sites for a 6-month leave coverage.

You will drive operational rhythm, coordinate outreach, update policies, and ensure accurate reporting while maintaining HIPAA standards and professional communications.

Qualifications

• High school diploma or equivalent; 2 years of college preferred.
• Strong planning, prioritization, and multi-project execution under deadlines.
• Excellent communication, organization, and analytical skills.
• Proficiency with Microsoft 365 (Word, Excel, Outlook, PowerPoint), Teams, Zoom; comfort with EHR/EMR systems.
• Valid CA driver’s license and insurability under agency policy.

Responsibilities

• Maintain accurate records of program activities, staff, and outcomes; generate regular effectiveness reports for leadership.
• Provide direct oversight to Office Assistants across clinics; coach for quality, efficiency, and service.
• Draft and update policies/procedures as directed; support program credentialing and contract obligations.
• Coordinate/monitor outreach to sustain referral flow; guide Office Assistants participating in outreach.
• Monitor client feedback and surface improvement opportunities.
• Train staff/volunteers on workflows, service standards, and compliance (including HIPAA).
• Participate in program meetings and partner closely with the Clinic Manager on operational priorities.

Skills

Strong communication

Organization

Analytical skills

Planning & multi-project management

English proficiency

Education

High school diploma or equivalent; college preferred

Tools

Microsoft 365

EHR/EMR systems

Job description

• Location 530 Kings County Drive,#102,Hanford, CA, 93230,United States
• Base Pay $25.37 - $30.95 / Hour

Description

Role Summary

This is a temporary position to cover a leave of absence, currently expected to be 6 months with the possibility of extension.

Own the day-to-day coordination that keeps clinics running. You’ll oversee Office Assistants, support program management (compliance, QA, billing), and drive operational rhythm across assigned sites.

Key Responsibilities

Maintain accurate records of program activities, staff, and outcomes; generate regular effectiveness reports for leadership.

Provide direct oversight to Office Assistants across clinics; coach for quality, efficiency, and service.

Assess program quality and adherence to standards; recommend and track corrective actions.

Draft and update policies/procedures as directed; support program credentialing and contract obligations.

Coordinate/monitor outreach to sustain referral flow; guide Office Assistants participating in outreach.

Monitor client feedback and surface improvement opportunities.

Train staff/volunteers on workflows, service standards, and compliance (including HIPAA).

Provide administrative support (front desk/phones, communications, report prep) as needed.

Participate in program meetings and partner closely with the Clinic Manager on operational priorities.

Model professional conduct and clear, respectful communication.

Other duties as assigned.

Minimum Qualifications

High school diploma or equivalent; two (2) years of college with Business Administration major preferred.

Strong planning, prioritization, and multi-project execution under deadlines.

Excellent communication, organization, and analytical skills; methodical problem-solver.

Proficiency with Microsoft 365 (Word, Excel, Outlook, PowerPoint), Teams, Zoom; comfort with EHR/EMR systems.

Basic math skills; clear written and spoken English.

Valid CA driver’s license, reliable insured transportation, and insurability under agency policy.

Proven ability to build professional relationships with employees, vendors, TPAs, and partners.