Program Coordinator, 340B

Community Care Cooperative (C3); New York (NY); Remote; USD 85,000 - 110,000; Full time

Job summary

Community Care Cooperative (C3) is seeking a remote 340B Program Coordinator to support CPC clients and oversee program compliance across health centers, ensuring alignment with federal and state requirements and payer policies. The role emphasizes quarterly audits, policy/procedure development, contract pharmacy implementation and optimization, and comprehensive data analysis.

A Bachelor’s degree and at least 2 years in 340B coordination are required; familiarity with MassHealth ACO concepts is

Qualifications

• In-depth familiarity with the 340B program and ambulatory/retail 340B operations.
• Excellent oral, written, interpersonal and communication skills.
• Proficient with MS Office; familiarity with data query/data management and Power BI preferred.
• Strong analytical and problem-solving abilities.
• Works well in teams and maintains attention to detail.

Responsibilities

• 340B Compliance Audits: perform quarterly audits for client health centers to ensure compliance.
• Coordinate remediation of audit findings.
• Review accuracy of OPAIS database information for client health centers.
• Assist client health centers with 340B policy and procedures development.
• 340B Contract Pharmacy: implement, maintain, and optimize contract pharmacy.
• Monitor monthly contract pharmacy performance and identify opportunities for improvement.
• Use consultant access to TPA, EMR, wholesalers to perform root cause analyses.
• Navigate manufacturer restrictions and provide updates to client health centers.
• Monitor TPA portals and data for correct setup and functionality.
• Submit claims data as applicable for manufacturer and program requirements.

Skills

340B familiarity

Analytical thinking

Communication skills

Team collaboration

Attention to detail

Education

Bachelor’s degree

Tools

MS Office Suite

Power BI

Data querying

Job description

Location

Remote

Job Summary

Community Care Cooperative (C3) is a 501(c)(3) non‑profit multi‑service organization governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We fulfill two primary business functions for the FQHCs we work with. First, we are an FQHC‑led accountable care organization (ACO); second, we are a Management Services Organization (MSO) for FQHCs. As an ACO, we negotiate value‑based payor contracts on behalf of our FQHCs, hold and operate those contracts (including fulfilling many compliance, financial management, and population health management functions), and maximize the return to FQHCs of any incentive dollars earned. We are proud to be the market leader in the MassHealth ACO Program. We are the largest Medicaid ACO in Massachusetts, and we operate a variety of business offerings nationwide. As an MSO, we (along with our subsidiary companies, which are also FQHC‑led non‑profits) provide several financial, operational, and technological services to groups of FQHCs. These services include Epic EHR licensing and implementation; pharmacy operations consulting as well as the building and direct operation of on‑site retail pharmacies; billing and credentialing; employer‑sponsored insurance; and others. We are a fast‑growing, dynamic organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. The 340B Program Coordinator will be housed under C3’s subsidiary, Community Pharmacy Cooperative, LLC (CPC) and is a key member of CPC’s team. Working closely with the Manager of 340B Program, Director of 340B Program and Services, and other members of the CPC team, the 340B Program Coordinator will act as a remote 340B Coordinator for contracted client FQHCs. The 340B Program Coordinator is responsible for oversight of the maintenance of the 340B program in compliance with organizational, manufacturer as well as state and federal requirements for all 340B activities. The 340B Program Coordinator must also have a customer-service mentality, recognizing the importance of both internal and external customers. The 340B Program Coordinator will report directly to the Director, 340B Programs and Services of C3/CPC.

Responsibilities

340B Compliance AuditsPerform quarterly 340B Audits for client Health Centers to ensure compliance with the 340B Program. Coordinate and ensure remediation of findingsReview accuracy of OPAIS database information for client health centersAssist client health center with 340B policy and procedure development340B Contract Pharmacy Implementation, Maintenance, and OptimizationAssist client health centers with 340B contract pharmacy implementation and monitor monthly contract pharmacy performance. Identify opportunities for improved performance in partnership with site leadershipUtilize health center approved consultant access to TPA, EMR, wholesaler, and others as applicable to perform root cause analysis on lost program revenue, and correct program deficienciesNavigate and monitor manufacturer restrictions and provide updates and analyses to client health centersMonitor TPA portals and data to ensure correct set up, settings, and functionalitySubmission of claims data as applicable for manufacturer and program requirementsOther ResponsibilitiesEnsure program met federal and state payer requirements with appropriate “carve‑outs” and exclusionsParticipates in organization 340B oversight committee meetings Provides monthly program reports including any needed corrective action plan recommendations

Required Skills

Familiarity and program fluency in the 340B program Ambulatory/Retail 340B program experienceExcellent oral, written, interpersonal and communication skills to effectively to interact with staff at all levelsProficient with MS Office (Excel, PowerPoint, Teams, Word, Outlook) is required; familiarity with data query/data management, Power BI and Excel preferredStrong analytical and problem-solving skillsWorks well with others, understanding different perspectives and finding collaborative ways to complete the task as requiredComfortable multi-taskingPerforms with great integrity and produces accurate work with close attention to detail, especially in the completion of final deliverables to internal and external stakeholders

Desired Other Skills

Familiarity/expertise in using pharmaceutical data sets such as TPA data, wholesaler data, patient level data, and transactional claims data preferredIn-depth knowledge of the pharmacy and health care industry preferredFamiliarity with MassHealth ACO programFamiliarity with Federally Qualified Health CentersExperience with working on healthcare inequity & social justices with at risk patient and underserved populations is preferredExperience with anti‑racism activities, and/or lived experience with racism is highly preferred

Qualifications

Bachelor’s degree in Business, Finance, Data Analytics, Pharmacy, Healthcare, or equivalent Pharmacy experience. Pharmacy Technician experience a plus. Two or more years’ experience in 340B Program Coordination with hands‑on reporting & functional experience or 340B ACE certification is preferred

Note

In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.