Program Coordinator 2

TALENT Software Services; Redmond (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

A premier technology services company is seeking an experienced PM operation vendor to enhance processes and resource management within the Core Search and AI team. Responsibilities include managing cloud resources and ensuring team efficiency. Ideal candidates will have 2-4 years of experience in operations, strong collaboration skills, and exposure to Azure and SQL. This role involves close collaboration with over 100 AI applied scientists and engineers, making effective communication and problem-solving skills essential.

Qualifications

• 2-4 years' experience required.
• Experience in program coordination, operations, or technical program support.
• Basic ability to work independently and manage one's time.

Responsibilities

• Handle miscellaneous operational tasks, including cloud storage cleanup.
• Manage team capacity resources allocation and priority adjustment.
• Assist the data science team in increasing efficiency.
• Coordinate with teams to clean up older data from storage.
• Communicate and enforce quota and security-related policies.
• Document team processes and policies.

Skills

Process management experience

Azure experience

Writing SQL queries

Customer service skills

Problem-solving skills

Verbal communication skills

Scripting/automation tools

Job description

Key Projects

Operational collaboration with engineers and applied scientists
Resource and quota management across teams
Data management and cleanup for experimentation outputs
Monitoring compliance with internal guidelines and notifying stakeholders of required actions
Supporting experimentation coordination across multiple teams using shared resources

Summary

The Core Search and AI team is looking for an experienced PM operation vendor to help with the process, policies, and resource management to help with team agility and efficiency.

Job Responsibilities

• Handled miscellaneous operational tasks, such as cloud storage cleanup, quota management, security group access, and other resource management.
• Managed team capacity resources allocation (Cosmos, GPUs), and priority adjustment based on the team quota and policies, and help with the automation solutions for efficiently.
• Worked independently to assist a data science team by taking over unowned tasks and processes, in order to increase the team's efficiency and agility.
• Coordinated with multiple teams to clean up very large amounts of older data from shared storage.
• Communicated quota and security‑related policies to users and assisted with enforcing policies.
• Provided access to shared data through security group administration and certificate management on shared cloud resources.
• Documented team processes and policies.

Typical Day in the Role

• Handled miscellaneous operational tasks, such as cloud storage cleanup, quota management, security group access, and other resource management.
• Managed team capacity resources allocation (Cosmos, GPUs), and priority adjustment based on the team quota and policies, and help with the automation solutions for efficiently.
• Worked independently to assist a data science team by taking over unowned tasks and processes, in order to increase the team's efficiency and agility.
• Coordinated with multiple teams to clean up very large amounts of older data from shared storage.
• Communicated quota and security‑related policies to users and assisted with enforcing policies.
• Provided access to shared data through security group administration and certificate management on shared cloud resources.
• Documented team processes and policies.

Skills & Qualifications

• 2-4 years' experience required.
• Process management experience, Azure experience, creating Azure resources, writing SQL queries, automating administrative tasks.
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one's time.
• Write scripts or automation tools to help with management efficiency would be a plus.

Ideal Background

Ideally it should have some computer science and project / program management working experience.

Unique Selling Points

It is the PM vendor position to manage the resources and process to work closely with 100+ AI applied scientist and engineers.

Candidate Requirements

Best vs. Average Candidate:

• Best:
  2–4 years of experience
  Strong collaboration and communication skills
  Experience in program coordination, operations, or technical program support
  Computer science or technical background (nice to have)
  Exposure to Azure concepts, SQL, automation, or scripting (plus, not required)
• Average:
  Meets baseline experience but limited evidence of cross‑functional coordination or technical context

Top 3 Must-Have HARD Skills & Years of Experience

• Process management experience, Azure experience, creating Azure resources, writing sql queries, automating administrative tasks. - 1-2 years
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills - 2-4 years
• Write scripts or automation tools to help with management efficiency would be a plus.