Program Coordinator 1

State of Alaska; Juneau (AK); On-site; USD 70,000 - 90,000; Full time

Job summary

The State of Alaska's Division of Banking and Securities in Juneau seeks a Program Coordinator 1 to oversee daily licensing and registration programs and supervise a five-person licensing team. You will help develop efficient policies and ensure compliance with federal and state laws.

You will handle investigations of unlicensed activity, draft reports, and coordinate with enforcement and other agencies to bring cases to a successful resolution.

Qualifications

• Analytical thinking and problem solving skills to assess problems and opportunities.
• Knowledge of procedures for assessing and monitoring programs for compliance with laws and guidance.
• Ability to make sound, well-informed decisions and drive organizational goals.
• Ability to organize work, set priorities, and determine resource requirements.

Responsibilities

• Oversee daily operations of state licensing and registration programs, including supervision of the licensing team.
• Supervise a five-person team and ensure efficient, compliant processes.
• Develop and implement program procedures and training for staff.
• Investigate unlicensed activity and coordinate with enforcement and other agencies.
• Draft investigation reports and present actions for license denial or discipline with management approval.

Skills

Analytical thinking

Decision making

Planning & evaluating

Accountability

Communication

Education

Bachelor's degree or equivalent training

Job description

Program Coordinator 1 (PCN 083024)

Full Time

Job Number

55003

Commerce, Community, and Economic Development

The Division of Banking and Securities is recruiting for a Program Coordinator 1 located in Juneau!

Job Description

The Division of Banking and Securities is recruiting for a Program Coordinator 1 located in Juneau!

What you will be doing:

The Program Coordinator 1 is responsible for overseeing the daily and ongoing operations of all licensing and registration programs for the Division of Banking and Securities (DBS) and supervises a team of five on the licensing team. The Program Coordinator 1 coordinates and carries out program activities and functions and develops effective and efficient licensing policies and is supervised by the Division Operations Manager.

• Assists with developing and implementing program procedures and practices and the methods and standards to guide and train program staff.
• This position is responsible for supervising, coordinating, and overseeing the daily operations of the state-wide financial licensing and registration programs, each with its own unique licensing and registration requirements. This includes banking, securities, money transmission, mortgage, and small loan companies.
• As necessary, work with division management team and supervisor on special projects and assignments supporting legislation, statewide initiatives, development of division resources, and other needs.
• The position requires extensive technical knowledge regarding complex subject matters and must display familiarity with federal laws, state statutes, regulations, policy, and program procedures.
• The Program Coordinator 1 is responsible for handling the section’s initial investigations of unlicensed activity and collaborates with the Division Operations Manager, Chief of Enforcement and/or Director on actions to be taken. This includes research and detailed explanations to justify a request to deny or abandon a license application. This position will draft investigation reports, take action to deny or abandon a license application with management approval, answer legal questions, request disciplinary actions, offer guidance on other division cases, multi-state cases, testify in administrative hearings, and work with other state and federal agencies to bring cases to a successful conclusion and support compliance.

Our organization, mission and culture:

The Division of Banking and Securities' mission is to protect consumers of financial services and promote safe and sound financial systems. The Division’s most important functions are protecting consumers and ensuring that Alaska’s financial industry is safe and sound.

The benefits of joining our team:

The Division has a professional and dedicated staff who work well independently, and as part of a team. The Division offers training opportunities to enhance knowledge of changing rules and regulations governing regulated entities.

This position may be eligible for teleworking, an alternative work schedule, and travel for training in the lower 48.

The Division offers a comprehensive employee benefits package that includes health insurance, retirement, and paid holidays.

The working environment you can expect:

The position is located in Juneau, Alaska, and will supervise a team of five individuals. The incumbent will have a spacious cubical on the 9th floor of the State Office Building (SOB) with a beautiful view of the mountains and a parking pass for the covered parking garage off Willoughby Avenue.

Who we are looking for:

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
• Program Oversight: Plans, coordinates, and monitors programs to ensure that federal, state, and/or local government program requirements and plans are met, providing professional consultation on the specialized services of the program or associated project(s).
• Supervision: Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner. Assignments include the authority and responsibility to recommend or independently take action to employ (i.e., appoint, transfer, promote), discipline or discharge, or adjudicate grievances of direct reports.

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

• Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

• Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.

• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

• Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

Equivalent to those typically gained by:

Training from an accredited college or university in any field and/or progressively responsible experience assisting with planning, coordinating, and implementing administrative controls, work processes, and/or procedures for a program, project, business, or organization.

Special Note

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

At time of interview applicants are requested to submit:

• A professional cover letter, completed per the instructions below.
• Copies of your most recent three (3) evaluations (or you can bring them to the interview if selected); and
• Three (3) professional references who have supervisory responsibility over you and their daytime contact phone numbers (or you can bring them to the interview if selected).

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email,please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or [phone] if you are located in the Juneau area. Requests for information may also be emailed to [e-mail].

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Contact Information

For specific information in reference to the position please contact the hiring manager at: Olivia Bingham Division Operations Manager Phone: [phone] Email: [e-mail]

Phone [phone] (Statewide toll-free number) [phone] (Juneau and out-of-state callers)