Program Coordinator

Heart Math Tutoring Inc; Winston-Salem (NC); On-site; USD 16,531 - 27,552; Part time

Job summary

Heart Math Tutoring Inc in Winston-Salem, NC seeks a Program Coordinator to oversee tutoring sessions, manage volunteers, and maintain communication with school staff. Candidates should possess strong organizational and communication skills, ideally with experience in working with low-income populations. The role involves approximately 18-22 hours of work per week, focusing on student assessments, scheduling, and training tutors.

This position is an excellent opportunity for passionate individuals dedicated to making a positive difference in students' lives.

Qualifications

• Ability to quickly build expertise in teaching and assessing.
• Experience working with elementary-aged students.
• Attention to detail and strong organizational skills.

Responsibilities

• Oversee student growth in math skills.
• Manage weekly volunteers effectively.
• Communicate with teachers and families about program updates.

Skills

Strong belief that all students can learn

Strong communication skills

Organizational skills

Experience working with low-income population

Computer skills (Word, Excel, Salesforce)

Job description

About the Role

As part of ensuring high-quality tutoring sessions and a positive experience for volunteers and school staff, Heart Math Tutoring provides an on-site Program Coordinator to each school site. The Program Coordinator is present at their assigned school during tutoring sessions where they assess students and monitor instruction, in addition to providing ongoing training and real-time coaching to tutors. The coordinator is also Heart’s liaison to the school, streamlining communication to teachers and hosting the volunteers. The coordinator will build and maintain relationships across various stakeholders: with students, families, tutors, and school staff.

Job Responsibilities

Key responsibilities are listed below.

• Oversee 50 – 60 students’ growth in math skills and enthusiasm for academics;
• Manage and support 50 – 80 weekly volunteers;
• Liaise with teachers, school staff, and families.

Tasks

Will include but are not limited to:

• Become an expert on Heart curriculum and assessments;
• Deliver initial training and ongoing support and communication to tutors;
• Communicate with school staff regarding curriculum, students, and schedule issues;
• Communicate with families regarding student and program updates;
• Design and maintain schedule of students and volunteers using Salesforce;
• Coordinate and complete student assessments;
• Monitor student progress and use this data to support students and tutors;
• Manage tutoring materials;
• Attend weekly team meetings and quarterly professional development trainings;
• Report various operational information to Program Manager;
• Partner with Heart team in providing and receiving feedback, with the goal of aiding the organization’s efforts to establish a strong, scalable program model.

Supporting Role

• Coordination of space and time logistics with school staff;
• Act as an ambassador of Heart to personal networks, your local community, and school site.

Typical Work Week

• A Program Coordinator will typically work 18-22 hours a week from August to May, with hours within a school day schedule. In all, approximately 12 hours are designated for tutoring support at your school site, and a coordinator will spend approximately 6-8 hours per week on staff meetings and check-ins, scheduling, communications, and computer work.
• Hours are slightly seasonal, in line with the program calendar. Several weeks in September and May will require up to 30 hours per week for program assessments and startup/closeout logistics.

Desired Skills and Background

• Strong belief that all students can learn and have the potential to perform at or above grade level
• Strong communication and relationship-building skills
• Ability/willingness to quickly build expertise in teaching, learning, and assessing
• Strong organizational skills and attention to detail
• Experience working with low‑income population
• Desire to work with elementary‑aged students
• Computer skills and/or ability/willingness to learn programs including but not limited to Word, Excel, email and contact management, Salesforce, file sharing systems (e.g. Dropbox and Google Drive), Pencil Spaces, and video‑conferencing platforms (e.g. MS Teams).

Beliefs/Interests

• Makes Student-Centered decisions—Does what is best for students first, when conflicts arise. Demonstrates passion for Heart’s specific mission.
• Shows Gratitude—Celebrates students/ tutors/ donors/ schools and believes working with those stakeholders is a privilege. Celebrates accomplishments and the opportunity to make a positive difference. Is comfortable with and contributes to culture of philanthropy.
• Operates with a Growth Mindset—Constantly learns, grows, and adjusts to best advance our mission. Embraces feedback and opportunities for growth. Resourceful.
• Demonstrates Reliability and Precision—Shows up for our schools, students, volunteers, and partners with consistency and care. Does what we say we will do and uses accurate data to do it well.
• Values Civic Engagement—Engages as an investment leader where we live and work, knowing the community succeeds together. Finds ways to volunteer and/or make contributions to the community.

As an equal opportunity employer, Heart Math Tutoring is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.