Program Coordinator

AMOpportunities Inc.; United States; Remote; USD 50,000 - 53,000; Full time

Benefits offered by this job

Remote/hybrid options

Competitive salary

Growth opportunities

Work-life balance

River North office option

Job summary

AMOpportunities in the United States seeks a Program Coordinator to manage relationships with healthcare professionals, ensure program quality, and support international and domestic medical students. This role requires strong communication, organization, and problem-solving skills, with remote work options and residency in select states.

You will collect documents, vet eligibility, perform program audits, and ensure compliance with facilities.

Qualifications

• Experience communicating with medical professionals or in healthcare education.
• Interest in healthcare or medical education.
• Experience managing multiple tasks.
• Bachelor's degree or 3+ years in the relevant field.

Responsibilities

• Communicate effectively with healthcare professionals via phone and email.
• Resolve preceptor/clinical site issues and educate on best practices.
• Collaborate with Fulfillment, Implementation, Clinical Outreach, and Business Development.
• Conduct periodic checks of licensing boards and certifications for compliance.
• Review immunizations and paperwork for site approval and enrollment.
• Coordinate onboarding to the AMO platform and trainee scheduling.

Skills

Strong communication

Upsell offerings

Active listening

Organizational skills

Relationship building

Self-motivation

Problem solving

Education

Bachelor's degree or 3+ years in relevant field

Job description

AMOpportunitiesis the category leader in tech-enabled clinical training placements and workforce solutions. We equip universities and healthcare providers with the infrastructure needed to expand clinical education across all healthcare disciplines. With partnerships spanning 100+ allopathic (MD), osteopathic (DO), nursing(NP and pre-licensure), PA, and allied health degree programs at 650+ healthcare institutions nationwide and internationally, AMO is solving the healthcare training shortage by enabling quality clinical education at scale.

Sinceexpanding to domestic B2B solutions in 2020,we'vesecured 75+ partnerships with U.S. academic institutions and placed students innearly 6,000clinical rotations. Our proprietary SaaS platform and comprehensive service solutions help schools expand enrollment, open new clinical campuses, and prepare for accreditation visits.
At AMOpportunities, we're guided by a clear set of values that shape how we show up for each other and for those we serve, every day.

• Trust: Trust the process. Trust one another.
• Impact: Local focus, global impact. Solutions today for tomorrow.
• Be a global citizen: Collaborative mindset. Embrace our differences. Work better together.
• Quality: High quality service. Delighting those we serve.
• Adapt with Agility : Embrace change. Move fast, stay flexible.
• Rooted in Relationships: Strong partnerships. Support and celebrate each other. Grow together.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. AMOpportunities encourages you to apply even if you do not meet all listed qualifications. We look forward to your application.

About the position:

The Program Coordinator plays a crucial role in managing relationships with healthcare professionals, ensuring program quality, and supporting both international and domestic medical students. As a liaison with physicians and administrators, this role ensures document collection, vetting of eligibility, program audits, and compliance with healthcare facilities. The coordinator maintains consistent, strong relationships to ensure a positive experience and continued platform use. Administrative responsibilities include keeping program information accurate and updated on AMO’s platform, supporting compliance, and document screening.
While this position can be fully remote,we are looking for candidates to be residents ofAlabama, Florida, Illinois, Indiana, Kansas, Michigan, New York, Ohio, Texas, or Wisconsin.

Essential Functions:

• Communicate effectively via phone and email with healthcare professionals, providing support and guidance to ensure theyremainactive on the AMO platform and meet educational needs and learningobjectivesfor trainees
• Address and resolve anypreceptor/clinical site-traineerelatedissues, educating them onbest practices as needed
• Collaborate closely and develop strong working relationships both with the Fulfillment team (Programs and Customer Success) and cross departmentally, specifically with Implementation,Clinical Outreach, and Business Development
• Conduct periodic checks of state licensing boards and relevant certificationsas well as program auditsto ensureaccuracy andcontinued compliance with all AMOcontractedmedical professionals
• Review immunizations and all other required paperwork beforeorganizing andsending to the clinical site for final approval and enrollment
• Work closely with the Implementation team tofinalizeprogram onboarding to the AMO platform,while educating preceptors on the value of hosting trainees and guiding them frominitialplacement requests through the completion of clinical rotations, includingcoordinating scheduling between sites, students, andschools.Collaborate on department projects aimed at streamlining processes, engaging current preceptors, auditing programs, and fulfilling data-driven goals and KPIs
• Work closely withpreceptorandAMOSiteCoordinatortoassistwith hospital credentialing requirements and contact information for affiliation agreements
• Work closely withClinicalOutreachteam to recruit new sites and build strong referral networks
• Support payment setup and stipend negotiations
• Grow andmaintaina knowledge base of healthcare, medical education, and our evolving products and services
• Other duties as assigned

Skills:

• Strong communicationskills with the capacity to communicate well internally and externally across both verbal and written channels
• Ability to upsell and present new offerings to clients in a persuasive manner
• An active listener who can absorb information, question effectively, and synthesize information into action plans
• Adaptable to change in a dynamic workplace
• Strong organizational skills with meticulousattentionto detailand managing and prioritizing multiple tasks and projects
• Anability to discern leadsfornew business
• Self-starter with the ability to set and achieve goals without daily supervision
• Problem solver with a high sense of urgency and self-confidence as the environment isresults-oriented
• An understanding of our partner’s needs, culture, andobjectives

Education/Experience:

• Experience communicating with medical professionals andprevioushealthcare experience (clinical or medical education)
• Interestin healthcare or medical education
• Experience managing multiple tasks
• A bachelor’s degree or a minimum ofthreeyears of experience in the relevant field

What You Gain:

• Competitive salary of $50,000 to $53,000 annually
• A mission-driven work environment committed to a spirit of support, growth, and achievement
• Performance-based career growth opportunities
• A front-row seat for the exponential growth of a booming education tech company
• Work/life balance

Equal Opportunity Employer

AtAMOpportunities we champion the reality of diversity and the necessity of inclusion and accessibility. We are deeply committed to the principle of equal employment opportunity for all employees, and to providing our employees with a work environment free of discrimination and harassment. We strictly prohibit discrimination and harassment based on disability, gender identity, gender expression, pregnancy status (including childbirth and related states), sexual orientation, race, color, social or ethnic origin, religion, age, HIV status, past/present military service, or any other status protected by federal, state, or local law.

AMOpportunities manages our business remotely, unless otherwise stated. This is inclusive of interviewing, onboarding, and each role day to day. Please consider that our roles are hybrid with options to work at our River North Office.