Program Coordinator

HU101 The Howard University; United States; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

403(b) with company match

Tuition reimbursement

Wellness programs

Job summary

Howard University’s Talent Acquisition team seeks a proactive Program Coordinator to oversee the Digital Learning & Innovation Space, managing daily operations, scheduling, and user engagement for students, faculty, staff, alumni, and external partners. You will lead programming and ensure facilities are secure, functional, and aligned with university policies.

The role emphasizes collaboration with university departments, external partners, and guest speakers, with a focus on innovation,

Qualifications

• Bachelor's degree in a related field required; three years of program coordination or facility management experience preferred.
• Experience coordinating events, scheduling, and supporting technology-enabled learning environments is preferred.

Responsibilities

• Manage daily operations of the Digital Learning & Innovation Space ensuring spaces are functional and welcoming.
• Coordinate scheduling and reservations using university systems.
• Serve as primary point of contact for facility users with scheduling assistance and guidance.
• Perform opening/closing procedures and ensure spaces are secured and tech is operational.
• Coordinate room configurations, audiovisual requirements, and tech support for events and meetings.
• Develop annual programming calendars with faculty, student organizations, and external partners.
• Monitor utilization and implement strategies to boost engagement and efficiency.
• Maintain inventories of equipment and supplies; coordinate repairs and replacements.

Skills

Scheduling

Customer service

Communication

Team supervision

Event coordination

Education

Bachelor's degree in Business Administration or related field

Tools

MS Word

Excel

PowerPoint

Access

Job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth.

Here is what we offer:

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture Join Howard University and thrive with us! https://hr.howard.edu/benefits-wellness

BASIC FUNCTION:

The Program Coordinator is responsible for ensuring the effective operation of a two-level collaborative learning environment by managing facility access, reservations, programming, technology-enabled events, and user engagement. The position oversees the daily operation of the innovation space, conference room, and associated learning environments while providing exceptional customer service to students, faculty, staff, alumni, and external partners. The Program Coordinator develops programming that promotes innovation, entrepreneurship, collaboration, and experiential learning while ensuring the facility is maintained, secured, and operated in accordance with university policies and established procedures.

SUPERVISORY ACCOUNTABILITY:

Has responsibility for directing student employees, interns, graduate assistants, temporary employees, and volunteers supporting operations within the Digital Learning & Innovation Space.

NATURE AND SCOPE:

Internal contacts include university leadership, faculty, staff, students, Information Technology, Facilities Management, Public Safety, Communications, and other campus departments. External contacts include corporate partners, guest speakers, alumni, vendors, community organizations, contractors, and visitors utilizing the innovation space.

PRINCIPAL ACCOUNTABILITIES:

• Manage the daily operations of the two-level Digital Learning & Innovation Space, ensuring all areas are functional, welcoming, and appropriately configured for scheduled activities.
• Coordinate scheduling and reservations for the innovation space, conference room, collaboration areas, and related facilities using university scheduling systems.
• Serve as the primary point of contact for all users of the facility by providing scheduling assistance, operational guidance, and customer service.
• Perform opening and closing procedures for the facility, ensuring spaces are secure, technology is powered appropriately, and operational readiness is maintained each day.
• Coordinate room configurations, furniture layouts, audiovisual requirements, and technology support for meetings, workshops, conferences, classes, and special events.
• Develop annual programming calendars in collaboration with faculty, student organizations, university departments, and external partners.
• Monitor utilization of the facility and recommend strategies to increase engagement, student participation, and operational efficiency.
• Maintain inventories of equipment, technology assets, furniture, supplies, and consumables while coordinating repairs, maintenance, and replacement as necessary.
• Coordinate with Information Technology and Facilities Management to ensure all technology systems, displays, collaborative equipment, and building infrastructure remain operational.
• Coordinate, monitor, and supervise student workers and temporary staff assigned to the Digital Learning & Innovation Space.
• Prepare reports summarizing programming outcomes, facility utilization, partnerships, operational metrics, and strategic recommendations.
• Ensure compliance with university policies regarding facility use, safety, risk management, security, and technology usage.
• Serve as liaison between the School of Business and internal and external stakeholders utilizing the Digital Learning & Innovation Space.
• Analyzes administrative and operational functions; reviews policies and procedures systems for efficiency; implements appropriate changes and system improvements.
• Supervise the scheduling of appointments, meetings, and conferences for department heads and/or other department staff as assigned.
• Coordinate logistics of all department events and meetings including travel and lodging arrangements, agendas, information packets, parking, amenities etc. and provide on-site guidance to visitors and guests for university related events.
• Record and maintain agenda and minutes from all division, department and faculty meetings and distribute them accordingly.
• Perform other job-related duties as assigned.

CORE COMPETENCIES:

• Knowledge of facility operations and space management.
• Knowledge of scheduling systems and calendar management.
• Knowledge of educational technology and collaborative learning environments.
• Skill in organizing multiple projects and priorities simultaneously.
• Skill in coordinating meetings, conferences, and special events.
• Ability to communicate effectively verbally and in writing.
• Ability to establish collaborative relationships with diverse stakeholders.
• Ability to analyze operational data and recommend process improvements.
• Ability to supervise student employees and temporary staff.
• Ability to work effectively with people from a variety of culturally diverse backgrounds.
• Advanced knowledge of office and administrative practices and principles.
• Skill in operation of computers, related software applications (MS Word, Excel, PowerPoint and Access).
• Knowledge of standard office equipment.
• Ability to establish and maintain effective and harmonious work relations with faculty, staff, residents, students, and the general public.
• Knowledge of administrative principles and practices.

MINIMUM REQUIREMENTS:

• Bachelor's Degree in Business Administration, Higher Education Administration, Event Management, Hospitality Management, Communications, or a related field.
• Three (3) years of progressively responsible experience in program coordination, facility management, event management, higher education administration, innovation programming, or related experience.
• Experience coordinating events, managing schedules, and supporting technology-enabled learning environments is preferred.
• Equivalent combinations of education and directly related experience may be considered in accordance with university policy.
• 10 years of related work experience may be substituted in lieu of educational qualifications.
• Note: This position description should not be construed to imply that these requirements are the exclusive standards of the position.
• Incumbents will follow any other instructions and perform any other related duties, as may be required.
• The university has the right to revise this position description at any time.
• This position description is not be construed as a contract for employment.
• This position is designated as "On Campus" and requires an on-site presence five days per week due to direct interaction with key stakeholders, operational responsibilities, and interaction with other campus resources.
• Limited and/or situational telework may be approved at the discretion of leadership.

Compliance Salary Range Disclosure

$60,000-$70,000 Howard University is a comprehensive, research-oriented, historically Black private university providing an educational experience of exceptional quality to students of high academic potential with particular emphasis upon the provision of educational opportunities to promising Black students. Further, the University is dedicated to attracting and sustaining a cadre of faculty who are, through their teaching and research, committed to the development of distinguished and compassionate graduates and to the quest for solutions to human and social problems in the United States and throughout the world.

Howard University does not discriminate on the basis of race, color, national and ethnic origin, sex,sexual orientation,gender or gender identity, marital status, religion, disability or protected veterans status.

Veterans and people with disabilities are encouraged to apply.

Inquiries regarding provisions for persons with disabilities or veterans status, Equal Employment Opportunity and Title IX should be directed to the Office of Employee Relations and Equal Employment Opportunity at 202-806-1280.

Note: This position description should not be construed to imply that these requirements are the exclusive standards of the position.

Incumbents will follow any other instructions and perform any other related duties, as may be required.

The university has the right to revise this position description at any time.

This position description is not be construed as a contract for employment.

This position description should not be construed to imply that these requirements are the exclusive standards of the position.

Incumbents will follow any other instructions and perform any other related duties, as may be required.

The university has the right to revise this position description at any time.

This position description is not be construed as a contract for employment.