Program Coordinator

Humana Inc; Tampa (FL); Hybrid; USD 71,000 - 98,000; Full time

Job summary

Humana Inc. is seeking a Program Coordinator (PMO Data & Operations Focus) to provide analytical, financial, and operational insights that drive effective delivery and governance across programs.

The role emphasizes data synthesis, reporting, and tool utilization to support leadership decisions. The ideal candidate has 2–5 years of PMO support experience, strong Excel and PowerPoint skills, and familiarity with ServiceNow and Jira Align.

Qualifications

• Bachelor's Degree in Business, Finance, IT, or related field.
• 2–5 years of experience in program coordination or PMO support.
• Experience in data analysis and reporting.
• Financial tracking, budgeting, or operational support.
• Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis).
• Strong PowerPoint skills for executive-ready presentations.
• Experience with ServiceNow, Jira Align, or similar tools.

Responsibilities

• Analyze program and project data to identify trends, risks, and performance gaps.
• Create and maintain reports, dashboards, and presentations for leadership.
• Utilize advanced Excel capabilities, including pivot tables and data modeling.
• Synthesize complex data into clear, actionable insights for stakeholders.
• Develop PowerPoint presentations that communicate program performance and recommendations.
• Conduct audits of project and program management performance against standards and governance frameworks.
• Support continuous improvement with data-driven recommendations.
• Track remediation actions and monitor progress toward resolution.
• Maintain data across ServiceNow, Jira Align, and similar tools.
• Support budgeting, forecasting, and spend tracking; analyze financial performance.

Skills

Data analysis

Reporting

Advanced Excel

PowerPoint

ServiceNow

Jira Align

PMO support

Data modeling

Education

Bachelor's Degree (Business, Finance, IT, or related)

Tools

ServiceNow

Jira Align

Job description

Become a part of our caring community

The Program Coordinator (PMO Data & Operations Focus) supports program and portfolio leadership by providing analytical, financial, and operational insights that drive effective delivery and governance. This role operates primarily behind the scenes, leveraging data to identify gaps, monitor performance, and deliver actionable insights to leadership.

The Program Coordinator plays a critical role in ensuring program health through detailed analysis, audit support, financial tracking, and tool utilization across platforms such as ServiceNow and Jira Align.

The Program Coordinator is responsible for supporting program and portfolio execution through detailed tracking, reporting, and analysis. This role requires strong technical skills in Excel and PowerPoint, with a focus on synthesizing large data sets into meaningful insights that support decision-making.

Key Responsibilities

Data Analysis & Reporting

• Analyze program and project data to identify trends, risks, and performance gaps
• Create and maintain reports, dashboards, and presentations for leadership
• Utilize advanced Excel capabilities , including pivot tables, formulas, and data modeling
• Synthesize complex data into clear, actionable insights for stakeholders
• Develop PowerPoint presentations that effectively communicate program performance and recommendations

Program & PMO Performance Audits

• Conduct audits of project and program management performance against defined standards and governance frameworks
• Identify gaps in execution, compliance, and reporting
• Support continuous improvement by providing data-driven recommendations
• Track remediation actions and monitor progress toward resolution

Tool Utilization & Data Management

• Maintain and analyze data within ServiceNow, Jira Align, and similar PPM or Agile tools
• Ensure data accuracy, completeness, and consistency across systems
• Support reporting and insights derived from enterprise tools
• Assist in improving tool adoption and reporting quality

Financial Tracking & Operational Support

• Support department financial management , including budgeting, forecasting, and spend tracking
• Monitor resource allocation and capacity data
• Analyze financial performance and identify variances or risks
• Provide reporting and insights to leadership on financial health and resource utilization

Process Support & Continuous Improvement

• Assist in documenting and refining process flows, workflows, and operational procedures
• Identify inefficiencies and recommend improvements
• Support governance processes and reporting cadence
• Contribute to the development of standardized templates and reporting formats

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree (Business, Finance, IT, or related field preferred)
• 2–5 years of experience in:
• Program coordination or PMO support
• Data analysis and reporting
• Financial tracking, budgeting, or operational support
• Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis)
• Strong skills in PowerPoint for creating executive-ready presentations
• Experience working with ServiceNow, Jira Align, or similar tools
• Strong analytical and problem-solving skills
• High attention to detail and ability to work with large datasets
• Ability to work independently and manage multiple priorities
• Strong written and verbal communication skills

Preferred Qualifications

• Experience in healthcare insurance or regulated industries
• Experience supporting PMO governance, audit, or delivery assurance functions
• Familiarity with project and program management methodologies (Agile, Waterfall)
• Experience with data visualization or reporting tools (beyond Excel)
• Exposure to financial systems or cost management practices
• PMP, CAPM, or Agile certification (nice to have, not required)

Additional Information:

Limited Geography Remote - This is a remote position but located within a specific geography, must live in or within a commutable distance to one of the following locations: Louisville, KY Tampa, FL Fort Lauderdale, FL Dallas/Frisco, TX Boston, MA Washington, D.C. Atlanta, GA Nashville, TN Chicago, IL Charlotte, NC

Must be willing to work a hybrid schedule and be in office 2-3 days as needed

This role is not open to applicants who now or in the future require sponsorhip

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.