Program Coordinator

FAMILY SERVICE AGENCY OF SAN FRANCISCO; San Francisco (CA); On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Fully-Paid Medical and Dental Plans

Health Reimbursement Card

Paid Time Off

403B with company match

Job summary

Felton Institute seeks a Program Coordinator in the Senior Division to oversee AmeriCorps Seniors volunteer activities in San Francisco. You will coordinate recruitment, training, and placement of volunteers across community-based sites, ensuring alignment with program goals and federal guidelines.

You will supervise volunteers, process timesheets, support outreach, and collaborate with staff to run recognition events and data reporting. Salary range is $34.00–$37.00 per hour, DOE, onsite.

Qualifications

• Minimum of 2+ years in a community-based program; experience with older adults is a plus.
• Bachelor’s degree or equivalent educational experience.
• Proficiency in Cantonese or Spanish is a plus.
• Strong communication skills and attention to detail.
• Experience with outreach and marketing materials is a plus.

Responsibilities

• Coordinate recruitment, interviews, and background checks for volunteers.
• Support outreach activities and recruit volunteers for FGP/SCP programs.
• Utilize social media and electronic communication to raise program awareness.
• Provide training and supervise AmeriCorps Seniors volunteers.
• Assist with volunteer timesheets and stipend data processing.
• Collaborate with staff on events and program reporting.

Skills

Team player

Microsoft Office

Verbal communication

Written communication

Time management

Education

Bachelor’s degree or equivalent

Job description

Program Coordinator

Senior Division

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Division Description

Felton’s Senior Division specializes in a full continuum of mental health services for older adults in outpatient clinics, the community, and supportive housing sites, as well as programs in employment training, economic security, case management, advocacy, and social connection and inclusion.

Job Description

Coordinates and monitors project activities including recruitment, in-service training, and other activities in cooperation with the project director and appropriate volunteer station staff. Facilitates placement of Foster Grandparent and Senior Companion volunteers in a variety of community-based child-centered and older adult-centered volunteer sites throughout San Francisco. Provides coordinated pre-service orientation, in-service instruction, and overall supervision of AmeriCorps Seniors volunteers with volunteer station professional staff. Coordinates volunteers’ assignments including assisting volunteer station staff to develop volunteer assignment plans and volunteer activities and monitoring progress toward achieving the expected outcomes and impact specified in assignment plans. Provides information and support to volunteers. Facilitates positive working relationships between volunteers and station staff.

Specific Responsibilities

• Manages all aspects placement process for new FGP and SCP volunteers including, recruiting, arranging interviews, performing background checks and other vetting activities in alignment with AmeriCorps federal guidelines.
• Supports all outreach activities including but not limited to: community presentations, staff education and outreach to service providers, public housing clients, and other community members, to increase awareness and recruit new volunteers to the FGP/SCP Program.
• Utilizes social media and electronic communication to raise awareness of the FGP and SCP programs.
• Supports volunteers through verbal, written, and coordinated translation assistance.
• Develops and delivers all required volunteer training including pre- service orientations, in-service training, and annual re-certification of volunteers.
• Collaborates and supports the annual volunteer recognition event, ongoing recognition efforts, and other projects with FSA staff and outside agencies in conjunction with the FGP/SCP Program Staff.
• Helps facilitate the proper completion and timely submission of volunteer monthly timesheets. Coordinates with station supervisors and provides additional training to station staff. Coordinates the data entry of volunteer stipends into monthly spreadsheet, and submission to fiscal for processing.
• Provides administrative support to the program manager, and assists with data collection required for monthly, quarterly, and annual report processing.
• Collaborates with program staff and advisory council in the planning and implementation of the annual volunteer recognition event.
• Other duties as necessary.

Minimum Requirements and Qualifications

• A minimum of 2 or more years of experience in a supporting community-based program (experience working with the older adult population is a plus.)
• Bachelor’s degree or equivalent educational experience.
• Professional working proficiency in Cantonese or Spanish is a plus.
• Ability to be a team player with a welcoming attitude.
• Working knowledge of Microsoft Office Suite. The ability to create innovative outreach and marketing materials is a plus.
• Strong verbal and written communication skills with attention to detail.
• Ability to prioritize projects with timely follow-through
• Strong Time management skills
• Strong Interpersonal and communication skills
• Focus on building a strong, thriving, and vibrant volunteer program

Additional Information

Reports to: Program Manager

Job Type: Full Time (30 hours per week)

Work Schedule: Onsite

FLSA Status: Non-Exempt

Salary Range: $34.00 - $37.00 per hour (DOE)

Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

This position is union-represented by SEIU Local 1021 and is subject to the applicable collective bargaining agreement.

IMP NOTE: Job responsibilities are subject to change according to program requirements.