Program Coordinator

Valley-Metro; Phoenix (AZ); Presencial; USD 68.000 - 102.000; Jornada completa

Descripción de la vacante

Valley Metro seeks an experienced coordinator to plan, implement, administer and evaluate assigned programs within the Communications and Strategic Initiatives Division. You will work with internal teams, external partners and the public to advance agency goals and initiatives.

The role offers growth in community outreach, marketing, and grant administration, with a starting salary at the entry level and a range based on skills, education and experience. Employment is contingent on grant funding.

Formación

• Knowledge of program planning, coordination, implementation and evaluation.
• Knowledge of community outreach, public engagement, marketing, communications and public information practices.
• Knowledge of stakeholder relationship management and customer service.
• Knowledge of event, meeting, workshop, training, and presentation coordination.
• Knowledge of research, data collection, analysis, reporting and recordkeeping.
• Knowledge of contract administration, grants, and compliance monitoring.
• Familiarity with applicable laws, regulations, policies and procedures.

Responsabilidades

• Coordinate programs and activities promoting alternative transportation and other travel demand strategies.
• Support Travel Reduction Program requirements, including training, outreach and compliance activities.
• Coordinate employer and commuter education, events and related contracts; monitor participation and performance.
• Plan, develop and administer assigned programs, projects and services.
• Serve as liaison for internal departments, partners, contractors and the public; respond to inquiries.
• Develop and support outreach, marketing, communications, trainings, and meetings.
• Prepare, update and maintain program materials, reports, schedules, and records.

Conocimientos

Program planning

Public relations

Community outreach

Event coordination

Stakeholder management

Public information practices

Data analysis and reporting

Budget tracking

Educación

Bachelor's degree in marketing, communications, public relations, business or public administration, transportation, community development, or a related field

Herramientas

Microsoft Office

Descripción del empleo

Coordinate and support the planning, implementation, administration, and evaluation of assigned programs, projects, initiatives, events, and services within the Communications and Strategic Initiatives Division. The position coordinates with internal departments, external partners, community organizations, contractors, businesses, customers, and the public to support program goals and agency initiatives.

The full salary range for the position is ($67,930.88 - $101,896.33), with an anticipated starting salary at the entry ($67,930.88). It’s essential to note that the actual salary offered will be determined based on several factors, including skills, qualifications, experience, education, certifications, training, and internal equity considerations.

NOTE: This is a grant-funded position, and continued employment is contingent upon receipt of grant funds.

Bachelor's degree in marketing, communications, public relations, business or public administration, transportation, community development, or a related field and two (2) years of progressively responsible experience in:

• Program and project coordination, communications, marketing, community relations, public outreach, transportation programs, contract administration, grant administration
• Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
• Additional education cannot be substituted for experience

Human Resources reserves the right to call only the most qualified candidates to the selection process

Licenses, Certifications, Other Requirements:

Employment is contingent upon successfully completing all pre-employment requirements, including:

• Background investigation
• Valid Arizona driver's license and the ability to maintain insurability under Valley Metro's Vehicle Insurance Policy

The following functions are intended to provide a representative summary of the primary duties and responsibilities of this position and are not an exhaustive list of all duties that may be performed.

• Coordinate programs and activities that promote alternative transportation, ridesharing, vanpooling, transit use, and other transportation demand management strategies
• Assist employers and Transportation Coordinators with Travel Reduction Program requirements, applicable statutes and ordinances, annual surveys, audits, corrective actions, and compliance activities; provide technical assistance, training, presentations, and outreach
• Coordinate employer and commuter education, events, promotional activities, and related contract requirements; monitor participation, performance measures, service needs, grant requirements, expenditures, and program reports

• Coordinate the planning, development, implementation, and ongoing administration of assigned programs, projects, initiatives, events, and services
• Serve as a liaison and primary point of contact for internal departments, external partners, contractors, community organizations, businesses, customers, and the public; respond to inquiries, concerns, and requests for information
• Develop, coordinate, and support outreach, public engagement, marketing, communications, training, presentations, meetings, workshops, and special events
• Prepare, update, and maintain program materials, reports, presentations, correspondence, schedules, databases, records, promotional materials, and other related documentation
• Monitor program activities, timelines, deliverables, budgets, contracts, grants, participation, performance measures, and compliance with applicable requirements
• Collect, research, analyze, and summarize program information; prepare recommendations and identify opportunities to improve program effectiveness, procedures, services, and stakeholder engagement
• Perform other duties of a similar nature and level as assigned

Required Knowledge & Skills:

Knowledge of:

• Program planning, coordination, implementation, and evaluation principles
• Community outreach, public engagement, marketing, communications, and public information practices
• Stakeholder relationship management and customer service principles
• Event, meeting, workshop, training, and presentation coordination
• Research, data collection, analysis, reporting, and recordkeeping methods
• Project coordination, contract administration, grant support, and compliance monitoring
• Applicable federal, state, and local laws, regulations, policies, and procedures related to assigned programs
• Microsoft Office and related computer applications

Skill in:

• Coordinating multiple programs, projects, activities, and deadlines
• Establishing and maintaining effective relationships with diverse stakeholders
• Communicating clearly and professionally in person, in writing, and through presentations
• Preparing accurate reports, presentations, correspondence, public information, and program materials
• Collecting, organizing, analyzing, and presenting program data and information
• Planning and coordinating meetings, events, workshops, training, and outreach activities
• Monitoring schedules, budgets, contracts, grants, records, deliverables, and performance measures
• Exercising sound judgment, resolving issues, managing changing priorities, and working independently

Work is performed primarily in a standard office environment with routine use of computers and office equipment. The position is primarily sedentary and may require sitting for extended periods, with occasional travel and work at meetings, community events, outreach activities, or other locations. The position may require occasional lifting and carrying of materials weighing up to 20 pounds.

Essential functions may include sitting, standing, walking, reaching, bending, handling, manual dexterity, visual concentration, hearing, speaking, communicating, and operating computers and office equipment. Work may involve detailed or time-sensitive assignments, multitasking, changing priorities, public interaction, occasional irregular schedules or overtime, and collaboration with others. The position requires the ability to perform these functions with or without reasonable accommodation.

Valley Metro is a Drug-Free Workplace and an Equal Opportunity Employer