Program Coordinator

National Network of Public Health Institutes; Little Rock (AR); On-site; USD 41,000 - 50,000; Full time

Job summary

The Bowen School of Law's Legal Clinic at University of Arkansas at Little Rock seeks a Program Coordinator to support clinical faculty and operations. The clinic provides legal services to low-income Arkansans and works with supervising attorneys and law students across multiple practice areas.

Responsibilities include administrative duties, document preparation, client file management, travel reimbursements, budget tracking, and coordinating student applications under Arkansas rules.

Qualifications

• Bachelor's degree or equivalent required.
• Two years of experience in business office practices or program administration.
• Notary Public qualification preferred.

Responsibilities

• Assist supervising attorneys with clients and teaching responsibilities.
• Prepare correspondence and legal documents.
• Create and maintain client and case files using case-management software.
• Use case management software to screen new clients for conflicts of interest.
• Prepare travel and reimbursement documents for attorneys and students.
• Prepare requests and mail for clinic operations.
• Assist in maintaining budget spreadsheets and tracking expenditures.
• Attend trainings to improve job performance.

Skills

Administrative support

Notary Public (preferred)

Education

Bachelor's degree or equivalent

Tools

Clio

Gmail / Google Docs

Microsoft Office

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students"

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Type of Position

• Management, Supervisory
• Workstudy Position: No
• Job Type: Regular
• Work Shift: Day Shift (United States of America)
• Sponsorship Available: No
• Institution Name: University of Arkansas at Little Rock

Department

• Legal Clinic Managing Attorney
• Department's Website: https://ualr.edu/law/clinical-programs/

Summary of Job Duties

This Program Coordinator with the UA Little Rock Bowen School of Law operates a Legal Clinic, which is a law firm within the law school that provides legal services to low-income Arkansans. The Legal Clinic is staffed by supervising attorneys, and the attorneys work with law students to provide services to clients. The Clinic offers representation in several areas, including family law, tax law, consumer protection, veterans’ benefits, mediation of various types of legal disputes, and advice to small businesses and entrepreneurs. The Program Coordinator is a 12-Month, full-time position that provides administrative support to clinical faculty and programs as assigned by the Associate Dean for Experiential Learning and Clinical Programs and by the Clinic Managing Attorney. The purpose of this position is to provide administrative support in the day-to-day operations of a busy law office held within a University setting as well as execute the vision and direction of the Law School Dean and the Law School Associate Dean for Experiential Learning and Clinical Programs. This position is governed by state and federal laws and agency/institution policy.

Qualifications

Required Education and/or Experience:

• The formal education equivalent of a bachelor's degree;
• Two years of experience in business office practices or program administration;
• Other job-related education or experience may be substituted for all or parts of these basic requirements.

Preferred Education and/or Experience:

• Prior work experience as an administrative assistant in a law office;
• Ability to use law office case-management systems;
• Qualifications necessary to become certified as a Notary Public.

Job Duties and Responsibilities

• Assist the Clinic’s supervising attorneys with their clients and teaching responsibilities;
• Prepare correspondence and legal documents;
• Create and maintain client and case files using case-management software;
• Use case management software to screen new clients for potential conflicts of interest;
• Prepare and process travel and reimbursement documents for Clinic supervising attorneys and students;
• Prepare check requests for Clinic supervising attorneys;
• Prepare applications for students to represent clients under the Arkansas student practice rule;
• Prepare and mail regular and certified mail;
• Order office supplies, as needed;
• Answer clinic telephones, route calls, take messages, check clients in for meetings with supervising attorneys and students;
• Respond to members of the public who come to the Clinic with walk-in inquiries about legal questions;
• Compile data and prepares reports from Clio case-management system to document numbers of clients served, cases handled, and students enrolled;
• Perform monthly reconciliation of clinic's litigation account and IOLTA account;
• Compile documentation and prepares monthly report for law school budget director on reconciliation of clinic bank accounts;
• Notarize documents;
• Assist with the student application and enrollment processes for all clinic, externship, and practicum courses;
• Assist in maintaining budget spreadsheets and tracking expenditures for clinical programs;
• Handle other duties as assigned by the Associate Dean for Experiential Learning and Clinical Programs and the Clinic Managing Attorney;
• Attend applicable trainings to keep up-to-date and improve job performance.

Knowledge, Skills, and Abilities

• Knowledge of state, federal, and university rules, regulations, and procedures;
• Assist in maintaining Clinic office policies and procedures;
• Ability to work collaboratively and independently with common goals as part of a team;
• Ability and willingness to take the initiative in learning and integrating knowledge of office procedures;
• Ability to use Google mail (gmail) and Google docs;
• Ability to use Clio Legal Practice Management software;
• Knowledge of office-management practices;
• Excellent interpersonal communication skills and the ability to conduct all interactions with the public with the utmost civility, professionalism, and empathy;
• Excellent customer service skills;
• Excellent written and oral communication skills.
• Ability to maintain the confidentiality of client and case information;
• Ability to compile statistics into reports;
• Ability to work in a diverse and dynamic environment;
• Ability to use Microsoft Office suite programs, including Word, Excel, and PowerPoint;
• Ability to demonstrate patience and accuracy in resolving client, student, faculty, and staff concerns.

Additional Information

Salary Information: $45,000

Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Pre-employment Screening Requirements

Criminal Background Check, Financial Credit Check, Sex Offender Registry

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry ( MVR ) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity

Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking, Walking

Frequent Physical Activity

Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking

Occasional Physical Activity

N/A

Benefits Eligible

Yes