Program Coordinator

Uasys; Little Rock (AR); On-site; USD 41,000 - 50,000; Full time

Job summary

University of Arkansas at Little Rock invites applications for a 12-month, full-time Program Coordinator within the Bowen School of Law’s Legal Clinic. The role provides administrative support to clinical faculty and programs, coordinating with supervising attorneys and law students to deliver legal services to low-income Arkansans.

The position requires a bachelor’s degree (or equivalent) and at least two years in business office or program administration; familiarity with Clio, Google tools,

Qualifications

• Bachelor's degree or equivalent education.
• Two years of experience in business office practices or program administration.
• Preferred: administrative experience in a law office and notary qualifications.

Responsibilities

• Assist supervising attorneys with clients and teaching responsibilities.
• Prepare correspondence and legal documents.
• Create and maintain client/case files using case-management software.
• Screen new clients for conflicts of interest with case management software.
• Process travel and reimbursement documents for supervising attorneys and students.
• Prepare and mail regular and certified mail.
• Assist with student applications and enrollment for clinic courses.
• Maintain budget spreadsheets and track expenditures for clinical programs.
• Attend trainings to maintain or improve job performance.

Education

Bachelor's degree (equivalent)

Tools

Clio Legal Practice Management

Google Gmail

Google Docs

Microsoft Office

Job description

Closing Date:

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Type of Position:

Management, Supervisory

Workstudy Position:

No

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Department:

Legal Clinic Managing Attorney

Department's Website:

https://ualr.edu/law/clinical-programs/

Summary of Job Duties:

This Program Coordinator with the UA Little Rock Bowen School of Law operates a Legal Clinic, which is a law firm within the law school that provides legal services to low-income Arkansans. The Legal Clinic is staffed by supervising attorneys, and the attorneys work with law students to provide services to clients. The Clinic offers representation in several areas, including family law, tax law, consumer protection, veterans’ benefits, mediation of various types of legal disputes, and advice to small businesses and entrepreneurs. The Program Coordinator is a 12-Month, full-time position that provides administrative support to clinical faculty and programs as assigned by the Associate Dean for Experiential Learning and Clinical Programs and by the Clinic Managing Attorney. The purpose of this position is to provide administrative support in the day-to-day operations of a busy law office held within a University setting as well as execute the vision and direction of the Law School Dean and the Law School Associate Dean for Experiential Learning and Clinical Programs. This position is governed by state and federal laws and agency/institution policy.

Qualifications:

Required Education and/or Experience:

• The formal education equivalent of a bachelor's degree;
• Two years of experience in business office practices or program administration;
• Other job-related education or experience may be substituted for all or parts of these basic requirements.

Preferred Education and/or Experience:

• Prior work experience as an administrative assistant in a law office;
• Ability to use law office case-management systems;
• Qualifications necessary to become certified as a Notary Public.

Job Duties and Responsibilities:

• Assist the Clinic’s supervising attorneys with their clients and teaching responsibilities;
• Prepare correspondence and legal documents;
• Create and maintain client and case files using case-management software;
• Use case management software to screen new clients for potential conflicts of interest;
• Prepare and process travel and reimbursement documents for Clinic supervising attorneys and students;
• Prepare check requests for Clinic supervising attorneys;
• Prepare applications for students to represent clients under the Arkansas student practice rule;
• Prepare and mail regular and certified mail;
• Order office supplies, as needed;
• Answer clinic telephones, route calls, take messages, check clients in for meetings with supervising attorneys and students;
• Respond to members of the public who come to the Clinic with walk-in inquiries about legal questions;
• Compile data and prepares reports from Clio case-management system to document numbers of clients served, cases handled, and students enrolled;
• Perform monthly reconciliation of clinic's litigation account and IOLTA account;
• Compile documentation and prepares monthly report for law school budget director on reconciliation of clinic bank accounts;
• Notarize documents;
• Assist with the student application and enrollment processes for all clinic, externship, and practicum courses;
• Assist in maintaining budget spreadsheets and tracking expenditures for clinical programs;
• Handle other duties as assigned by the Associate Dean for Experiential Learning and Clinical Programs and the Clinic Managing Attorney;
• Attend applicable trainings to keep up-to-date and improve job performance.

Knowledge, Skills, and Abilities:

• Knowledge of state, federal, and university rules, regulations, and procedures;
• Assist in maintaining Clinic office policies and procedures;
• Ability to work collaboratively and independently with common goals as part of a team;
• Ability and willingness to take the initiative in learning and integrating knowledge of office procedures;
• Ability to use Google mail (gmail) and Google docs;
• Ability to use Clio Legal Practice Management software;
• Knowledge of office-management practices;
• Excellent interpersonal communication skills and the ability to conduct all interactions with the public with the utmost civility, professionalism, and empathy;
• Excellent customer service skills;
• Excellent written and oral communication skills.
• Ability to maintain the confidentiality of client and case information;
• Ability to compile statistics into reports;
• Ability to work in a diverse and dynamic environment;
• Ability to use Microsoft Office suite programs, including Word, Excel, and PowerPoint;
• Ability to demonstrate patience and accuracy in resolving client, student, faculty, and staff concerns.

Additional Information:

Salary Information:

$45,000

Required Documents to Apply:

• Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Recruitment Contact Information:

Shanna Fitzgerald, Director of Finance, [e-mail]

Pre-employment Screening Requirements:

Criminal Background Check, Financial Credit Check, Sex Offender Registry

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking, Walking

Frequent Physical Activity:

Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes