Program Coordinator

Firefly Supported Living & Employment Services; Cape Girardeau (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Disability insurance

Wellness program

Generous paid time off

Telemedicine (24/7)

Job summary

Firefly Supported Living & Employment Services in Cape Girardeau, MO, seeks a Program Coordinator to oversee service delivery areas and ensure high-quality care.

You will develop and implement Individual Support Plans (ISPs), supervise staff, maintain documentation, coordinate medical needs, and monitor budgets and outcomes to promote wellness and community participation.

Qualifications

• Bachelor's degree required; relevant DD experience can substitute year-for-year for a degree.
• Ability to read and understand written materials clearly.
• Strong written and verbal communication; collaborate across teams.
• May assist with physical transfers or lifting as needed.
• Reliable means of communication.

Responsibilities

• Develop and implement Individual Support Plans (ISP) with clear, measurable outcomes.
• Supervise and evaluate team members and ensure alignment with written plans.
• Conduct quarterly Record and Therapy Reviews to maintain up-to-date documentation.
• Make weekly visits to ISL to monitor status and ensure a safe environment.
• Maintain client profiles in the database and prepare annual ISL budgets.
• Track monthly ISL budget exceptions and prepare year-end variance reports.
• Collaborate with Primary Support Staff and Residential Nurse on medical needs.
• Complete daily documentation audits in Therap for health, meds, and notes.
• Perform other duties as assigned.

Skills

Team leadership

Documentation

Communication

Written communication

Detail orientation

Education

Bachelor's degree

DD experience substitute for degree

Tools

Therap database

Job description

Job Description:Job Description:Job Title: Program CoordinatorLocation: Cape Girardeau, MissouriDepartment: ISLEmployment Type: Full-timeJob Summary:As a Program Coordinator at Firefly, you will play a vital role in overseeing and coordinating operations within designated service delivery areas, ensuring that individuals receive the highest quality of care. Join our compassionate and collaborative team dedicated to making a difference in the lives of those we serve. We are looking for someone who is organized, detail-oriented, and passionate about supporting individuals with developmental disabilities. Your leadership will help foster a supportive environment that encourages personal growth and community participation.In this role, you will be responsible for the development and implementation of Individual Support Plans (ISPs), ensuring that outcomes are measurable and clear. You will also supervise and evaluate team members, maintain accurate documentation, and coordinate medical care to promote wellness.The Program Coordinator position offers…All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and moreTelemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visitsEmployee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no costCareer Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added incomeComprehensive Training - Learn and develop skills with our robust on-the-job trainingWorkplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagementKey Responsibilities:Coordinate and participate in the development of the Individual Support Plan (ISP) to ensure clear and measurable outcomes.Supervise and evaluate team members, ensuring they are trained in the individual’s written plan and their responsibilities.Conduct quarterly Record and Therapy Reviews to ensure documentation is current and complete.Make weekly visits to the ISL to monitor individual status and ensure a safe and clean environment.Maintain client profiles in the database and prepare annual ISL budgets.Track monthly ISL budget exceptions and prepare end-of-year variance reports.Collaborate with Primary Support Staff and Residential Nurse to address medical needs and promote wellness.Complete daily documentation audits in Therap, including health, medications, and daily notes.Facilitate opportunities for natural support and community participation.Other duties as assigned.Education, Experience, and/or Credential Qualifications:A bachelor’s degree from an accredited college or university.Relevant experience in the field of Developmental Disabilities can be substituted year for year for a degree.Additional Qualifications:Must have a reliable means of communication.Must possess skills to read and understand written materials.Must possess skills to write clearly and legibly.May be required to assist with physical transfers or lifting, depending on the needed supports of the individual.Physical Requirements:Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Brightli is on a Mission: Join us in our mission to change and save lives. If you are passionate about making a difference and supporting individuals in their journey, we encourage you to apply today!Keywords: Program Coordinator, Developmental Disabilities, Individual Support Plan, Team Leadership, Community Participation, Health and Wellness, Joplin, Missouri, ISL, Full-timePosition Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happinessBrightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Firefly is a Smoke and Tobacco Free Workplace.