Program Coordinator

Boys & Girls Clubs of Boston; Boston (MA); On-site; USD 33,000 - 41,000; Full time

Job summary

The Program Coordinator at Boys & Girls Clubs of Boston in Jamaica Plain, MA assists the Club Director in planning, implementing, and evaluating developmentally appropriate programs, activities, services, and events for members, collaborating with staff to ensure a quality youth experience.

Key duties include delivering teen programs, supervising and training staff and volunteers, maintaining records, and supporting partnerships with families.

Qualifications

• High School Diploma or GED.
• Experience developing curriculum and leading teen programs.
• Knowledge of youth and teen development principles.
• Strong interpersonal and communication skills.
• Ability to engage with teens and families from diverse backgrounds.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office and web-based systems.
• Valid driver’s license.

Responsibilities

• Assists in planning, implementing, and evaluating youth programs, activities, and events for members.
• Supports teen engagement, behavior management, and safety in program delivery.
• Maintains program records, registrations, and documentation.
• Participates in program evaluation efforts and staff supervision.
• Supports staff, volunteers, and partnerships with families and communities.

Skills

Interpersonal skills

Communication with teens

Teamwork

Microsoft Office

Web-based systems

Education

High School Diploma or GED

Associate's or Bachelor's in human services or related field

Tools

Microsoft Office

Web-based systems

Job description

Since 1893, Boys & Girls Clubs of Boston have played an essential role in opening doors and creating opportunities for young people across this city. For every youth in Boston and Chelsea, Boys & Girls Clubs of Boston are a life-changing force for opportunity and empowerment that enables future talent to reach their full individual potential as productive citizens and leaders, inspired to make a difference in the Greater Boston community.By reaching 22 of 23 communities throughout Boston and Chelsea, no other youth serving organization engages more young people and families.Learn more atwww.bgcb.org and join us in transforming our members, our communities, our city!

POSITION OVERVIEW

The Program Coordinator assists the Club Director in the planning, implementation, and ongoing evaluation of quality and developmentally appropriate programs, activities, services, and special events for members. This position collaborates with the Club Director to oversee programs and staff.

ESSENTIAL DUTIES and RESPONSIBILITIES

Program Delivery, Teen Engagement, Behavior Management, and Safety

• Supports the delivery and continuous improvement of developmentally appropriate programs and activities for teens.
• Demonstrates effective teen supervision and behavior management skills.
• Engages members through facilitation and active participation in program activities.
• Assists in coordinating teen programming and extended-hour operations.
• Maintains program spaces, materials, and equipment to ensure safety and readiness.

Partnerships, Family Engagement, and Collaboration

• Maintains accurate membership, registration, program records, and other documentation required by the Club.
• Participates in various program evaluation and outcome measurement efforts, including the Annual Member Survey.
• Demonstrates flexibility and adaptability in carrying out assigned program responsibilities.

Program Administration, Evaluation, and Continuous Improvement

• Secure and maintain records, materials, equipment, and other resources belonging to the membership area.
• Participate in supervision sessions and professional development opportunities as approved, provided, or directed.

Staff Support, Supervision, and Professional Development

• Assists the Club Director in the orientation, training, and supervision of staff, junior staff, and volunteers.
• Actively engages in supervision, feedback, and professional development activities.
• Performs other related duties as specified by the Club Director.

GENERAL BGCB EXPECTATIONS

• Healthy Behavior Modeling – Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCB priority. As a result, all staff is expected to model healthy behavior while collaborating with our members.
• Inclusive Environment – BGCB values creating child-friendly environments, where youth/teens of all abilities can be successful and participate. BGCB expects employees to embrace its focus on inclusion of all members, regardless of disability or developmental challenge.
• Continuous Learning – Building the capacity of staff is central to BGCB. The organization encourages and requires that all staff participates in annual professional development opportunities that continue to cultivate their skills in the youth development field.
• Safe Spaces – Every staff member shares the responsibility for ensuring BGCB is, and remains, an environment free of sexual, physical, or emotional abuse.

QUALIFICATIONS

Required

• High School Diploma or GED.
• Previous experience developing curriculum and providing classes, programs, or activities for teens.
• Knowledge of youth and teen development principles.
• Strong interpersonal, relationship-building, and communication skills.
• Ability to engage and effectively communicate with teens and families from a variety of backgrounds.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications and web-based systems.
• Valid driver’s license.

Preferred or Ideal

• Associate's or Bachelor's degree in human services, youth development, or a related field.
• Previous supervisory experience.

TRAVEL

Travel between BGCB sites and to activities as needed.

START DATE

September 2026 (desired start date yet position open until filled)

LOCATION

Jamaica Plain, MA (Mildred C. Hailey Teen Center)

SALARY & BENEFITS

Salary - $24/hour - $29.71/hour - commensurate with experience and a great work environment

Boys and Girls Clubs of Boston is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion or creed, gender, gender identity, gender expression, sexual orientation, sexual and reproductive health choices, marital status, age, pregnancy, veteran status, disability or any other legally protected status recognized by federal, state or local law with respect to employment opportunities. Please visit our website athttps://www.bgcb.org.

Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.