Program Compliance Administrator

State of Washington; United States; Hybrid; USD 89,000 - 121,000; Full time

Benefits offered by this job

Family medical, dental, life and long‑

Term disability insurance

State retirement plan

12 paid holidays

Paid vacation, sick and military leave

Job summary

The Washington State Housing Finance Commission in Seattle seeks a Program Compliance Administrator in the Homeownership Division to oversee in-house programs for single-family homeownership, manage daily files, and lead a team to improve processes while ensuring IRS and program compliance.

You will review loan files, support lenders, generate reports, conduct post-closing audits, and provide guidance on programs like House Key, MCC loans, and down payment assistance.

Qualifications

• Proven expertise as a loan processor or underwriter with FHA, VA, USDA, and conventional loans.
• Deep familiarity with state bond loan programs and related down payment assistance.
• Mastery in pre/post closing and servicing quality control audits per major guidelines.
• Advanced technical skills in mortgage software and financial platforms.

Responsibilities

• Ensure adherence to regulatory requirements for IRS programs and related loans.
• Review, interpret, and apply complex codes, policies, and procedures.
• Manage program fund allocation and daily loan reservations.
• Provide lender support and generate detailed system reports.
• Lead process improvements and deliver strategic program reports.

Skills

Loan processing

Loan underwriting

Mortgage software

Compliance knowledge

Lender support

Education

Bachelor's degree in business or related field

Tools

Loan reservation systems

Mortgage software

Database management

Job description

Description

In addition to the salary posted above, this position is currently receiving an additional 5% premium pay due to the position being in King County.

The Washington State Housing Finance Commission (WSHFC) is currently recruiting for up to two full-time, permanent Program Compliance Administrator positions in the Homeownership Division.

The Program Compliance Administrator oversees the administration of in-house programs for single-family homeownership. They manage daily files and workflow, and plan, lead, organize, and control the work performed by the organization, work units, or programs. They are responsible for managing and analyzing a large volume of detailed information while maintaining a broad perspective on improving business practices and systems. The Program Compliance Administrator helps develop policies and procedures that support the agency’s goals and strategic plan. They ensure the appropriate and optimal use of the agency’s resources, support effective communication throughout the organization, and maintain the highest standards of personal, professional, and ethical conduct.

The Homeownership Division administers all homeownership and homebuyer education programs. This Division is one of five divisions within the Washington State Housing Finance Commission. This position reports to the Manager of the Homeownership Division.

The duty station for this position is Seattle, WA. The work associated with this position will be performed through a combination of teleworking and complemented with on-site work and meetings as needed. Employees are required to work in the Seattle office at least once a week and may need to come in more frequently based on Division needs. Employees must reside in Washington state and within a reasonable distance of our worksite to respond to workplace reporting requirements.

Who we are:

The Commission is a market-driven and self-supporting agency created to provide below-market rate financing for building, purchasing, or preserving affordable housing and nonprofit capital facilities. The Commission functions as a financing conduit between developers, lenders, first-time home buyers, real estate professionals, and nonprofit organizations to provide affordable financing for homes, rental housing, civic and social services facilities, energy conservation projects and first-time farmers and ranchers.

We believe that creating a diverse, inclusive, and equitable environment is important and vital to the success of the Commission. We believe in working together to create an environment free from harassment and discrimination and moving beyond simple tolerance to embracing and celebrating the rich dimensions of diversity contained within each individual.

Duties

Principal Responsibilities:

• Ensures adherence to all regulatory requirements with IRS programs, such as House Key, MCC loans, daily priced programs, and down payment assistance loans.
• Independently review, interpret, and apply complex federal and state codes, local ordinances, policies and procedures.
• Manage program fund allocation.
• Monitor and track daily loan reservation and purchase transactions daily.
• Provide prompt and effective technical support to lenders regarding the reservation system.
• Generate and maintain detailed reservation system reports.
• Review and approve pre and post purchase loan files for program compliance, evaluating and monitoring lender compliance with applicable agreements and program requirements within 2 business days of receipt.
• Perform daily assessments of loan underwriting to ensure compliance with IRS or other program guidelines.
• Offer professional counsel to lenders on compliance issues and manage file corrections.
• Provide expert guidance on homeownership programs to lenders, realtors, housing organizations, and the public.
• Develop and deliver comprehensive training for lenders on loan program procedures.
• Conduct post-closing quality control audits and resolve loan discrepancies with investors and lenders.
• Produce detailed lender performance reports for management review.
• Lead team projects and collaborate with management to implement process improvements.
• Develop strategic program reports and provide actionable recommendations to management.
• Develop and maintain knowledge of investors, including Fannie Mae, Freddie Mac, Ginnie Mae, IRS guidelines, and state and local guidance.
• Actively participate in racial equity and strategic planning goals to achieve both division and agency-wide diversity, equity, and inclusion objectives.
• Complete special projects as assigned by management.

Qualifications

We are most interested in candidates who meet or exceed the following criteria:

• Proven expertise as a loan processor or underwriter with FHA, VA, USDA, and conventional loans.
• Deep familiarity with the House Key state bond loan program, including compliance loan calculations of household income, the Home Advantage program, and down payment assistance programs.
• Mastery in conducting pre-closing, post-closing, and loan servicing quality control audits in accordance with Fannie Mae, Freddie Mac, and Ginnie Mae guidelines.
• Advanced technical skills in mortgage software, loan reservation systems, database management, and complex financial platforms.
• Exceptional relationship management skills, customer service focus, and a strategic, solutions-oriented approach to lender support.
• Ability to take action to learn and grow: Takes responsibility for increasing skills in new technologies and skills to make government programs and processes more efficient and effective to serve all Washingtonians.
• Ability to take action to meet the needs of others: collaborating across diverse backgrounds and customer-service focused, while demonstrating a willingness and ability to empathetically respond to the unique needs of the people they work with and serve.

Desirable Skills:

• Bachelor’s degree in business administration, public administration or related field

A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position. If you don't meet all the qualifications, we still encourage you to apply. We value diverse experiences and perspectives, and you may have skills that are a great match for our team

Supplemental Information

Benefits:

• family medical, dental, life and long-term disability insurance coverage
• state retirement plan
• deferred compensation
• 12 paid holidays
• paid vacation, sick and military leave
• subsidized bus, train, or ferry passes
• credit union memberships
• alternate workweek schedules
• telecommuting

The hiring range for this position is $8,000 to $9,414 Monthly. However, the full salary range for this position is $8,000 to $10,860 Monthly. We may go higher based on the following: experience, internal equity, and market. Salary is negotiable

Web Site: http://www.wshfc.org

The Washington State Housing Finance Commission is committed to providing equal employment, job assignments and promotional opportunities to all qualified applicants and employees. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. We are committed to providing reasonable accommodation to all staff as needed. Women, black, Indigenous and people of color, persons with disabilities, persons over 40 years of age, all honorably discharged veterans and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application process or this announcement in an alternative format may contact the WSHFC Recruiting Team at [e-mail] or at [phone].